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Merle Norman Cosmetics

5.0 (1 review)

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9 years ago

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Zury Beauty Supply

Zury Beauty Supply

(4 reviews)

$

DO NOT COME HERE! GIVE YOUR MONEY TO SOMEONE WHO VALUES YOU!!…read moreIf I could give 0 stars I would!!! I came into this place and a lady came in as well to ask questions about the hair she was buying....I guess the worker felt she was asking too many questions and told the customer "Okay you have to hurry up because I have customers"...I was so taken aback! The lady (customer) then responded, "Ma'am I am a customer and a business owner and that's no way to take me like that." Then the worker look at me with a smile and asked "You need anything sweetie?" I told her that wasn't nice and cool to do a customer like that." She told me that if i knew what I was talking about then I wouldn't have said anything and not to get into the conversation!" Wow!!!! Sooooo I walked out without purchasing! The lady was so rude not once, not twice, but three times!!!!

STAY AWAY!!! DON'T WASTE YOUR MONEY!!! Customer service is…read moredeplorable to say the least! After being sold the wrong item and having to get out of the chair at the salon in order to go back and get the right product I was told ---all sales are final. This was told to me after refusing to pay the $5.46 up charge in the difference of hair! Of course I eventually had to pay it because I was literally in the process of getting my hair done when my stylist realized their error. Oh by the way, the store is in the process of remodeling so you are walking around trash and dust and no light -so of course, they are having trouble finding their own products which made us take 25 minutes to simply find a replacement of their error!!!I have never left a store actually seething in my life. I have been buying from Zury for years and due to the gentleman with the glasses and my treatment he will never see me or anyone I know again!!! There are too many other supply stores!! Please choose wisely, your time and your money are more valuable than the treatment from them!!! Run!!!!

Carter D Paddock

Carter D Paddock

(3 reviews)

Brought my son to him last summer for a skin condition and luckily got an appointment the same day…read more Very kind staff and very sweet man. Was able to identify and treat the problem. It was a great experience. My mother in law had gone to him for years. She was always happy with him.

This was my first time ever seeing a dermatologist. I am a 41 year old female and a licensed…read moreEsthetician. I sought out a dermatologist for a few different skin issues I had been having. I attempted to self diagnose but was unable to self treat. Dr. Paddock was recommended by a friend. Upon calling to schedule an appointment I was able to be seen within a week. The morning of the appointment comes. I drive from Gretna to his Metairie office. I was running late - even called to ask if they still wanted me to come and they said yes - we will make it work. I arrive about 20 min past my scheduled time. The front desk lady, Joann greeted me with a "good morning" and smile! She had me fill out my new patient paperwork and then the nurse IMMEDIATELY took me back. No waiting! NO WAITING!!! The nurse, Crystal asked me about my concerns and reviewed my chart. She too was very friendly, knowledgable and inquisitive. She guaranteed the doctor would be with me shortly. She wasn't kidding. Literally moments later, this smaller than average older gentleman walks in and introduces himself, Carter Paddock. He didn't look at me funny or comment about my blue hair (like the usual response I get from people older than myself). He immediately checked my moles (non concerning) and addressed my skin issues. He diagnosed me. Gave me a prescription for it, a couple of samples and then froze this "spot" that had been irritating me because of its mere presence. Answered all of my questions and asked to see me back in 3 weeks. He seemed to know his stuff, I was impressed! I look forward to seeing him and his staff once again. I would definitely see this office for future skin issues and any beauty services that are out of my scope. So now comes the dreaded check out. Again with Joann. She is a very attractive and bubbly lady. Her smile is contagious and lights up a room. Being that I haven't satisfied my health insurance deductible I am expecting to pay a small fortune for all that was done.... To my very pleasant surprise = it was extremely affordable. Overall experience gets A+ !!! I've already referred a friend to see him. :)

Merle Norman Cosmetics - cosmetics - Updated May 2026

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