they are not helpful when they mess up on your paperwork of insurance they are makin me come out of…read morepocket for insurance lapses cuz they messed up on my paperwork n aren't helping to fix or pay or there's problems spoke with nancy she's no help and barnard is the man the did the paperwork of insurance quote

From the owner: The agency's varied industry experience helps assist clients in finding the right solution for…read moretheir Auto / Car Insurance, Home Insurance, and Business / Commercial Insurance needs.

I have been an AMICA customer for over 50 years. Over those many years, I have had to make a number…read moreof claims. I can say, without hesitation, I have always had the best, stress- free support from AMICA. I have always felt, and still do, that they have my back for the tough times. Their staff are consistently responsive, professional, knowledgeable, friendly and give great support every step of the way when you need them. Keep up the great quality!

From the owner: Built on trust: Protecting the important parts of our customers' lives is a responsibility we take…read moreseriously. You can trust that we'll listen carefully to you, and provide sound advice and recommendations based on your unique needs. Award-winning customer service: Forging strong relationships with customers has been our top priority since 1907. Whether you prefer online self-service or speaking with one of our representatives, we'll be here when you need us, anytime day or night. Over a century of financial stability: Since we're owned by our policyholders, we make decisions with them in mind. Our focus is on maintaining long-term financial stability so we can be there when you need us. As an added benefit, selecting a dividend policy allows you to share in our financial success. A focus on community: We believe it's important to give back to our communities, and proudly support the work of hundreds of nonprofit organizations each year. You can feel good knowing you're part of this positive impact. A lasting bond: Our customers are our best ambassadors, and we're honored that so many pass on the Amica tradition to their loved ones. The greatest measure of our success is your satisfaction.

They handled an accident claim in which one of the two cars I had insured through them was totaled…read more Instead of removing the destroyed car from my policy, the removed my other car., leaving me uninsured. When I received notification of the lapse in coverage from DMV, which informed us that the insurance company had to make the change via their DMV portal, we notified the agency. They replied that the issue had been resolved. It wasn't, because I then received a notification of suspension from DMV. Mistakes happen, but the mistake, together with their failure to correct it while telling us they had, and their utter lack of accountability, lead to my opinion that the only improvement would be to close. My rating would be 0 stars if that was an option.

Just signed on with Steve! What a great guy! He seriously shops and looks out for your best…read moreinterests! He got me better coverage at a lesser rate! I can not say enough praise for how grateful I am for the money he saved my family AND now we have BETTER coverage, for LESS $$$!!?? Truly worth calling and checking them out! I have been with the same company since I was 18, (I am now in my 40's) and boy am I glad a friend sent me Steve ' s way! If you are sick of paying high rates, give them a call, they will shop around for you and see if they can find anything better for less$$!

Empire Region Insurance is the best it gets! The business is family owned and operated, which I…read morelove, and because they are able to shop around for the best quote, I saved a ton of money on both my home and auto insurance. Going with these guys is a no-brainer, and I'm so glad I found them. Thank you Empire Region!

From the owner: Empire Region Insurance Agency is a full service insurance agency located in the Albany NY area. We…read moreoffer a one stop shopping for all of your insurance needs including car insurance, homeowners insurance and more! What does this mean for you? Impeccable service, quality products, and the peace of mind that you are insured wherever life takes you.