Best real estate group in Longview. I love working for this company. All of the agents go above and…read morebeyond to help their clients.

From the owner: The single most important reason for our success is the personal service we give every buyer and…read moreseller. You deserve it! You should demand nothing less. Suzanne Cook & Company, the leading independent real estate company in East Texas.

I cold called her via email and from the very start, she was cheerful, professional, and competent…read more She has gone beyond above and beyond. We started our process last year buying investment properties and through only our fault, some deals never happens and she still stuck with us. We finally closed on 3 this summer and she did things I would never expect out of a realtor. I am in the industry and have yet to complete a transaction that was facilitated as well as with Colette. We have made many home and investment purchases and in this case, I left everything up to her. I never even visited the properties I trusted her and her team so thoroughly. The absolute best! I would only recommend Colette in every area she covers.

Colette Bowen is a 5-star realtor, and to say that working with her was a pleasure is an…read moreunderstatement. Let me just say that my husband and I were certainly not the easiest buyers. We began the search process pretty uncertain of exactly what we wanted, and changed our search parameters more than once. However, Colette remained SO patient and graceful throughout our months of looking, and spearheaded our search with such perseverance and focus until she sent us...the one! She went above and beyond to do her due-diligence to make sure we were getting exactly what we wanted, while also making us aware of any potential issues she saw so that we could address them early on, to avoid any unwanted "surprises" down the road... I was impressed by her professionalism and vast knowledge of houses and resources, as well as her ability to see the "big picture" and keep us focused on the things that we told her were important to us in a home. Buying a house can be a stressful process, especially when you are looking for your "forever home," but Colette truly did everything she could to make our experience as seemless as possible--keeping us informed and at ease throughout. My parents and in-laws are both looking to move to this area and I insisted they work with Colette in their home search, since I only want the best for them and she truly is the best!

The agent representing the buyers of our home needs to be released as an agent, Tammy Oliver is…read morereally an awful agent, she spends more time trying to squase the sale as to sell. Also going thru your personal items before she has asked if they are for sale . You would think that her part of the commission at almost 7500.00 would create a positive selling experience. She referred an inspector from Longview Texas that contaminated our well water sample, loosened a screw in our toilet to create a major water leak as he left and if I had not have been there the same would have happened from disassembling our air conditioner. She was advising her clients on things she nothing about. She needs be disciplined and her license revoked, and we are going to do our best to make that happen as well as the inspector involved. I have left a message for the Broker but have heard nothing. She caused a lot of grief before closing that caused a major issue in moving costs. Besides filing a complaint with TREC we have hired an attorney for the cost of our moving expenses in losses of goods and damages of our items and those things left behind. Do not use any of these people.

From the owner: At BOLD Real Estate Group, we strive to give every client a full-service luxury real estate…read moreexperience by offering our clients a combination of innovative technology, experienced agents, and a family-oriented culture. We will impress you with our expertise in current market trends, BOLD negotiation skills, and the way we give back to our community.

Let me start by saying what we were looking for in a home. We were looking for a home in the…read morecountry with acreage. This is not an easy ask. We had very specific requirements for the acreage and home size. There was not a lot in our price range within the area we were looking to move to. It's not like she was trying to find us a home a particular neighborhood. We were looking for a home in a large area of Texas. We loved working with Alyssa! She is professional and a joy to work with. Everything we asked for her to follow up on, was completed quickly. She was patient with us as we worked through all the requirements of the home.

Alyssa was so helpful in our search for land in East Texas! She went above and beyond to help us…read moreunderstand extra costs such as land clearing, driveways, and fencing, which helped us determine a realistic budget. She was responsive, patient, and hard working, and I have already passed her name along to family members!

We were making a short-time-frame move and had to buy a house, sell a house, and get moved in 23…read moredays while working full time. The time pressure was enormous. This company helped us with everything and the move went smoothly. We would absolutely recommend them to anyone.

Julie started out to be good realtor for the sale of my Dad's house but she can be very…read moreunprofessional and times won't return texts or phone call I definitely wouldn't use her again.

This company doesn't even deserve 1 star. I have had several interactions with them other than just…read morepaying rent and they are completely rude and sarcastic. When viewing the property before renting, I was on time but rushed through the viewing because she only had 10 minutes to show the property... she had plans and made it clear that it was an inconvenience to have to show me the house. And dont even think about putting in a work order if something goes wrong with the property... the house will flood or cave in before this company helps you get it fixed, if they even contact you back at all. Fortunately, the owners of the home are very kind and helpful!

If I could give a negative star, I would. They are only out…read morefor your money and are very unprofessional and rude. I was told we couldn't contact the property owner, everything had to go through them. Advised them in October 2018 the hardwood floors were warping. Contacted them on and off for 11 months. They owners were finally contacted September 2019. The entire flooring in the house is destroyed and must be replaced. This company is a joke.

I was soo disappointed with Kelly's services. I felt she…read morewas NOT in our best interest. I was buying from out of state and THOUGHT I could trust her to assist me in decision making. Shame on me, for nit being more through.

We were trying to find and purchase a home. After going through several realtors we met Kelly…read moreSullins. I have had plenty of dealings with realtors and trust me when I say .. she is top notch! She went above and beyond what you would expect in a realtor. Kelly was on top of things calling ME and never left us sitting and wondering. She made herself available to us as needed,even weekends. Late nights. She would say if you have a question just call. Kelly is very professional and knowledgeable concerning her Job. She made buying a home easy. She worked diligently and hard to be sure we got everything we deserved. She didnt stop there. Its 3 years down the road and she still is in contact and answers any question I may have. If you want the Best then Kelly is the realtor your looking for. She really is 5 star in every way! The Carr's

Christy was everything we could have hoped for in an agent and more. My wife, son, and I moved to…read moreLongview from Florida and only had a single weekend to house hunt. Christy LISTENED to exactly what we wanted and prepped our visit by providing several options to review online. She then had an organized, logical plan to allow us to see as many houses as possible in our limited timeframe and still have a chance to take a second look at the ones we liked most. We had to do a long distance closing and Christy was there to help us through each step. Christy lives in and loves the Longview community and it shows in her knowledge of Longview and the surrounding cities, the school zones, parks, restaurants and more. She has a lovely personality and my wife and I had a lot of fun seeing houses and learning about Longview with her. I highly recommend her for every home buyer.

From the owner: Smart Home Specialist Residential Properties…read more First Time Home Buyers New Homes Investment Properties New Construction

RUN! You will be paying for their bugs long after you leave the property, most likely due to mold,…read moreleaking pipes or ceiling. They will take your money, demand more to fix their property. I've seen them straight rob my neighbor out of $4,500 to fix their roof that was already caving in. They threatened her with an eviction if she didn't pay. She had paid a year in advance. They did everything they could to keep that money, make her pay for roof repairs from their discussing rentals and kept ALL of her money. If you dare to dance with these greedy devils be prepared for bugs, mold, theft, threats of eviction for repair. Best do mark EVERYTHING on the walk through list (if they even do it). Tale your move in pictures and move out pictures to CYA. I had to fight them because they bought a property I was in. Luckily, my lease was coming up and I got as far away from them as possible. Years later when I went to purchase my home, I found out they had over $3,000. on my credit saying I owed it for damages. The place was cleaner/nicer than it was when I moved in and bug free for the first time in decades. I had it rent ready as I have done with each property I've ever rented. I won my case as they couldn't bully me. I had proof with my move in and move out pictures. YOU MUST HAVE VISUAL EVIDENCE for court because they have "buddies" on the bench they drink and play golf with. like The Page "men". Sad, sad & disgusting greedy "christian" crooks. RUN RUN RUN RUN RUN RUN RUN

Believe the low reviews!!! We are in the process of building a house. For the past 20 years we…read morehave been a home owner until we sold both houses & became renters while our home is being built. When we questioned the low reviews we were told "oh those are just people that owe us money" Being in business & knowing how that goes we believed them. We signed a year lease at $1995 a month and I assure you we DO NOT owe them money. In fact we pay early! We were told the yard & roof would be cleaned up when we moved in. It wasn't. We were told the house would be professionally cleaned & the carpet would be shampooed. It wasn't. My husband is allergic to animals so he could tell right away the carpet had not been cleaned. I used a clean canister to vacuum one room & when the canister was half full I took it up there to show them. They did come out and shampoo after that. However because it was Christmas holidays I went ahead and cleaned the house myself & we paid someone to clean the yard. Immediately when we hooked the washing machine up water went everywhere because the drain in the wall was backed up. You could see that this has been a problem before, I could not do laundry for over a week. The dishwasher also would not work. I tried to run it, to clean it and it wouldn't run. We had to have them come out for that. The next month the garage disposal quit working. The bathtub in the master bath backs up. They have had a professional plumber out twice to fix it. The master bedroom and hall light had electrical issues. I could not have my flat iron plugged in the hall bath with out the light flickering. They had two different electricians work on that issue. One said it was all wired wrong. Several of the storm windows will not open. All of these issues were like this before we moved in & I suspect they knew. We knew we were going to be here a while and we wanted a nice neighborhood. These were all issues that we didn't know about until me moved in. Then came the big storm. Our neighborhood was one of the hardest hit. All of our neighbors has trees down. We were without power for 6 days! Without electricity we could not get in the house. The garage door opener would not work & the locks to the doors if both are locked can only be unlocked from the inside not out. In the middle of the rain & wind my husband used some force to get us safely back in but it messed the front door up. Where I am upset is when I reported it today the lady at the front said "we wouldn't have been able to get anyone out to you that day anyway because our guys couldn't even get back to the office". When the maintenance guy called he said" is this the first time you have reported this because we would have broken a window instead of a door, so you all will have to pay for the damage." I already had expected to pay for the damage. I didn't appreciate his tone, and really what else were we supposed to do? The lady already told me they wouldn't have came out that day?!?!? Instead of coming and seeing how minor the damage is and discussing it. He was rude and acted like we did something wrong. My husband wanted me in the house, out of the rain and we could tell by the damage in our neighborhood that the power was not coming back on. We weren't expecting them to cover the cost. I'm so tired of doing our part of paying the rent on time & honoring our year lease but when it comes to their end of the deal , everything is a hassle. Not to mention this house that we pay $1995 a month for is in terrible shape! I wish had we not been so rushed after selling the houses & the holidays, that we had taken more time to investigate. Find another company.