They have all the care, understanding & concern anyone could need or want…read more They take the time to chat with you & let you know how your visit is going.

From the owner: The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in…read moreLouisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. Since our founding in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day. Headquartered in Baton Rouge, LA, we serve patients through a network of hospitals, clinics, physicians, elderly housing and integrated information systems.

My father who is 81 had a stroke and when GRMC decided he needed to be placed somewhere for…read morerehabilitation we chose Landmark. In the hospital he could communicate with us, eat, swallow his medications, our goal was to rehabilitate him. He was there not even 2 weeks when I decided he needed to go back to the hospital. He had been kept sedated, was force fed, diapers not changed and most of the time when I came in every morning, he bed was up in a sitting position and he was all the way at the end of the bed, he had horrible bedsores, sores on his feet because he wasn't kept turned. I got him back to the hospital and he couldn't even eat by this time, just a week and a half, he wouldn't talk much and his bedsores were horrific. We finally got his fever under control, he had an infection that they just turned a blind eye to. Now since the hospital can't do anything further for him, we have to put him into a facility to die, because I won't have a feeding tube inserted to keep him in this agony. Not once was there any physical therapy, speech therapy, occupational therapy done to him. Now he is more or less in a vegetable. He's in pain 24/7 and I can't believe that when he got there he was sent to rehabilitate to be the best he could and less than 2 weeks later he is in this state...These people were the death of him and I wouldn't refer this place to anyone. Bad place all around....

From the owner: Landmark is a facility that is passionate about its mission to Improve Quality of Life…read more We believe that all our residents deserve to be treated with respect and dignity. Landmark realizes that each of our residents have individual needs and we specialize in providing the care necessary to fulfill these needs. Our interdisciplinary team works together with each resident's doctor and associated health care professionals to develop a plan of care tailored to meet the specific needs of each resident. This plan of care is implemented by a dedicated, professional staff trained to the highest standards of excellence, yet sensitive to the emotional needs of our residents. At Landmark Nursing and Rehabilitation Center of West Monroe, you will find quality care and superior service.

They truly deserved no stars, the way they treated my Mom was so bad that I filed a formal…read morecomplaint with the Governors Office, the Elder Abuse Hot Line in the state of Louisiana and sent a scathing email to the head of the home who did not even have the decency to answer me. To add to the horrible care they have owed us a very large refund which we have received one excuse after the other, owners not in to sign the check, corporate is not around, check is large so several people need to approve it. We paid several months up front only to have her sent someplace else without ever even telling us and had the head nurse said they told us everything and we forgot. The care was just horrific, please don't send you parents or anyone else you care about there. .

I can not begin to express the sadness and disappointment I feel due to trusting this facility with…read morethe care of my aged mother. I put my trust in this facility and staff to protect and care for my mother. They let me and my family down miserable to say the least. Before using this facility do your homework and check with as many people as you can that are using the facility before entrusting them with the care of your loved one. Our case is not isolated as I am finding out I just wish I could have checked a little deeper before entrusting them with the care of my mother. I had to put one stare to post this review, actually they receive negative 5 stars from me.

I am an attendant of their 28 day program. I will say I was more focus on what others cared about…read moreme in the program and thoughts were very natural about addiction. I left with an 8 day supply of medication and nothing else. However after a slip on my end and an updated staff on their end I stayed for 60 days and today I make 3 months sober and clean. I learn coping skills , identified triggers and even gain a few monumental moments of insight from their Clinical Supervisor and their Clinical director! Their technicians are experienced and well trained I would recommend treatment in northern Louisiana over booziebuesday Lafayette or New Orleans I am RJ A believer of Jesus Christ Who used to struggle with addiction Now today I just struggle with RJ

From the owner: New Day Recovery is guided by a philosophy where hope, respect, and personal dignity serve as the…read morecatalysts for rebirth and transformation. It is our belief that when individuals are spiritually alive, mentally clear and alert, emotionally stable, and physically fit, they cannot help but maintain a socially balanced lifestyle. To achieve this, New Day Recovery seeks to provide the highest quality care that is grounded in evidence-based practices while, at the same time, providing a sense of connection and belonging for those who come through our doors seeking a new day and a new life.

The most friendly and caring staffer have EVER experienced! We have not come into contact with a…read moresingle worker who doesn't go above and beyond to help, with SUCH a positive attitude. Highly recommend this group to anyone looking for a new therapist.

The office staff and therapists are amazing. They truly take pride in their work. I would highly…read morerecommend them to anyone in this area needing therapy to get in with them.

Thay are awesome! Thay have so much love for their clients. The staff is so great.They work so hard…read moreto try to get you the best care workers that you can possibly get. I would recommend this company to anybody who's looking for someone to take care of their family the right way.

From the owner: In-Home Non Medical Careread more

In my opinion, rampant abuse & neglect makes this a HORRIBLE facility, poorly managed. I removed…read moremy loved one soon as I could.

From the owner: West Monroe Guest House, founded in 1976, is a nursing home that provides nursing care services to…read moreits residents. It is a 182-bed facility that offers a wide range of services, such as transportation, nutritious and therapeutic meals, and housekeeping and laundry services. The organization also provides a variety of private rooms that feature telephones, cable televisions, sitting areas, and heat and air-conditioning systems. The recreational activities organized by West Monroe Guest House include exercise, volleyball, bowling, arts and crafts, band performances, and theme and birthday parties. It also offers a variety of rehabilitation services that include physical, occupational and speech therapies. The organization is located in West Monroe, La.