Worst program ever!!! They don't help you at all!! The "manager" supports ICE!! They don't care if…read moreyou will get deported!! Cheyenne Harty is the WORST AND RUDEST worker. They were supposed to help us with housing but instead just took our money to pay their apartment complex. All they care was about your money instead of our mental health. DO NOT GO HERE!!! Very much unnecessary strict rules. Definitely g somewhere else!

I have had the sincere privilege to volunteer at Transition House, off and on, for about 10 years…read morenow. And the reason I keep coming back is because Transition House truly does make a difference in people's lives. When I'm serving plates of warm food to young, rambunctious, bright and articulate kids, I can see what a service that Transition House provides to the Santa Barbara community. This is not a place where families are forgotten about. I love seeing the parents working on homework with their kids, to then go on to take more classes themselves, on site, to take advantage of every opportunity to better themselves and their situations. These are truly loving families on their way up and I'm so glad that Transition House is there to provide that space!!

Great place to donate items. I called beforehand and made sure that they were open and was able to…read moredonate stuff. The whole process was easy. You enter through their garage, where a friendly security guard helps guide you through the process. They also provide donation receipts if needed. They accept almost everything, including men's and women's clothing, books, shoes, and unbroken kitchenware. The only items they don't accept are children's clothing. The security guard let us know that the donations go directly to people experiencing homelessness, and there is also a women's recovery center upstairs that many of the items support. It feels much better donating here compared to street donation bins that often get tampered with. Highly recommend donating here if you're looking for a meaningful place to give back and wanting to donate your items.

Went smoothly and quick thank you!!! The guy in there was super helpful by helping me take out bags…read moreof clothes :)

Always an honor to visit the heroes who taking care of our movies. Call in and stop by with freshly…read morepacked food from restaurants and they would be thrilled to share with the nobles. Thank you!

I did an over the phone Intake for a mother and a son and was able to get a bed in 15 minutes good…read morejob thank you for your help

I went to donate 3 bags of clothes at the The Mission at Kern County last Friday, and they made the…read morewhole process super easy and welcoming. I also went back today to volunteer, and they gave us a tour around the facility and showed us how everything operates. It was really impressive seeing how much they've grown since they first opened and all the different ways they help the community. I really respect what they're doing and what they're working toward for the community. Definitely would volunteer and help out again.

They'll feed you if you're hungry no questions asked. You just gotta wait your turn. FYI Women and…read morepeople with disabilities or children eat first. So get your ticket and get in line early. I'd say if dinner is the most packed time so get in line early, ideally around 3:30-4:00pm because sometimes they'll run out of the chicken and you'll get the chicken Patties instead of the actual deep fried chicken. There's a lot of homeless people here that will bicker and smoke cigarettes in line while you're waiting. Some of them will smell because they haven't showered but everyone usually calms down when they're in the cafeteria. They need volunteers. If they are short staffed then it takes longer to get fed.

While I appreciate what the center does, the staff & security are atrocious, condescending and…read more(specifically security) and speak down & disenfranchise the homeless and disabled. - There are NO disabled parking spots available because the staff openly parks in them and tells people in wheelchairs and with oxygen tanks (saw this first hand) to PARK down the street. It is 103 degrees. - Too much staff standing around and talking, not enough actual help. - I hate to leave a 1 star review but they get away with what they do because the people that utilize the facility don't want to risk being kicked out or face more discrimination from the employees. - I am leaving 3 stars because what they do is important but there needs to be better oversight and some sort of training on how to DE-ESCALATE situations (specifically the woman photographed that literally chased down my husband saying "do we have a problem)?" - Also, training in FEDERAL ADA Law and MEDICAL TRAINING for how to deal with mental illness & disability for staff to de ecalate and assist in situations should be MANDATORY at facilities like these. - Being scolded like a child or spoken to like a dog is unacceptable. - Final note, a social worker calling a trangender woman a HE, telling security to "Help HIM and get HIS things" is not okay; some sensitivity training could go a long way at this location.

My parents who need help went to get food and instead of being treated well they were being…read morediscriminated and given less food than other people and waited for hours in line this is a horrible place they will not be going back

This is a top notch operation run by people who actually care about their clients, not just getting…read moretheir money, which is sadly all to common in these types of businesses. Catalyst has two gorgeous houses in the Sylmar area. They are coed and not overcrowded. They will do whatever they can to help you transition into your own place. I went to live there after finding myself homeless and I was treated with kindness and respect always. I'm happy to say that they helped me get back on my feet and now have my own apartment. Both houses are really beautiful and very clean. They have cable and WiFi for the clients as well as a landline phone. Each room also has its own flat screen tv. There are washers and dryers in both houses. The staff are caring and respectful and they take care of any problems that may arise very quickly. If you are looking for a peaceful place to get back on your feet, I can't recommend this organization enough.

I stayed at this transitional shelter in 2017-2018. While the rules are what you expect of any…read moreshelter one thing that stayed with me is the founder's ethics. When there was a problem with a staff member falsely accusing me of drug use (I had been in the hospital the night before and I had proof), Je'net Kreitner made the situation right instead of standing up for staff member's accusation. That has stayed with me especially since I've been in two shelters with unethical staff members who treat their program guests badly. While Grandma's House of Hope can be a little strict with their program, I always felt safe while I stayed there and NEVER felt bullied by staff or the one in charge of the temporary shelter. I would rather pay a program fee than stay at an abusive temporary shelter for free. Assuming the program is similar now to how it was when I stayed there in 2017-2018 you'll be in good hands. You do get assigned chores but you'll never fear for your safety here and they keep their word. If they allowed me to go back I would in a heartbeat as I am in a temporary bind again (after my dad sold the house)! However, I'm a Buena Park resident and things changed due to COVID I'm assuming so I had to stay in a Buena Park shelter instead. Thank you Grandma's House of Hope!

I honestly would have given this place a five star, but I've been here for almost a year now and…read morethe ladies who recently just got hired for the women's program are so horribly fake & VERY uncompassionate. I was ONE month away from getting my housing and they did everything possible to take me out of Community Leader position, and kick me out of the house saying I had a 'behavior problem' when I would stick up for myself. Not to mention I've had mail stolen from them & they packed all my belongings in my room without my consent & they lost my W2 FORM. Completely unprofessional & the women who work here in the house of SERENITY are very immature.

I'm disappointed the Paws Work's would let sick animals be adopted. AndI believe the staff at Pet…read moreSmart the fed them and cleaned their litter box would have heard them sneeze and cough. On 12/17/23 we adopted 2 orange tabby kittens from Paw Works in side Pet Smart. As we were putting them in the crate 1 sneezed. By the time we got home they sneezed 4 or 5 times. I told my son to make a vet appointment as soon as possible. I thought they had Upper respiratory infections. He took them on Tuesday 12/19/23 and they were both put on antibiotics. Then Saturday 12/23/23 the smaller of the 2 not showing much improvement ( now having watering eye and wheezing) with our local vet out of town we took him to the emergency vet. Where he received a bit more medication. I guess they are lucky we have them . Instead of being sick and ignored in a small glass box . We love our new babies.

I was in the mall recently and decided to check out what's new near Sears and Penneys. I found…read morethis place: What an exciting concept! A pet rescue and thrift store combo! I know that another Animal Rescue does this type of thing (selling donated items to raise money for the animals) but I've never seen it inside the mall. Th clothing/items for resale were nice (more than just the Goodwill) and there were several cats hoping for adoption near the front windows. I inquired about them (because cats) and while it's not an ideal situation, it's better than them being on the streets. They are looking for volunteers to help work with the animals, so what an amazing way to give back. I plan to be back again because I fully support this cause and hope others can support them, too.