Wow! I'm impressed. As a former CHOA employee, I got to experience service on the other side and…read morewas pleased. The wait time isn't longer than a doctor's office both times I had to come. Doctor Stewart was who we saw this evening and she was amazing! Gave us a full evaluation and gave us good remedies. Was happy with the results. In and out within an hour in a half despite all the children there. Really good to see the level of care dedicated to pediatrics. Will definitely come back to this location. One thing to note - they do not open until 11am. That is the only downfall!

Went there today because my 5 year old has been having a high fever since yesterday. I filled…read moreeverything out on the iPad and I let them know that he has a super high fever and if someone could check his fever super quick being that I know a super high fever can cause a child to have seizures. They told me at the front desk that there were 16 patients ahead of me and that every kid in there has a fever. My sense of urgency for MY CHILD was not their sense of urgency!! I left immediately to take my child elsewhere. They were so unprofessional!!!!!! They asked me if I could sign out so I wouldn't be charged! No I can not! My son is SICK! I will never return to this urgent care ever again! I will always do what's best for my child. Be mindful before you take your child here!

This is my second experience at this Urgent Care and I have to give it 10s across the board. I had…read morean entirely new staff this round and still had SUPERB service. It is so frustrating to come outside ESP in the cold when you are sick and deal with people. The receptionist with pink hair and my PA Lindsey were so kind and helpful. And Lindsey did not judge me even though I CLEARLY should have been done an allergy test a long time ago lol. I got checked out and got a referral to an allergy clinic. This location is clean, my wait wasn't long and I'm just grateful to have had such a positive experience while I'm here feeling like shit. THANK YOU URGENT CARE!!! I hope you all have an amazing day. P.S. whoever trains this location needs to train them all

Integrity is a value you that seems to be lacking at this location. Prescribed a steroid and…read moreoffered to fulfill it at this location, however, at discharge forgot the steroid. Went to pharmacy to pick up the other part of the prescription and realized I did not have the steroid so I went back to get the steroid from this location. And I was told that they had sent the steroid prescription to the pharmacy. Now I'm 99% sure that the bag I got from the pharmacy only had one prescription in it. But I'm not positive and willing to give them the benefit of the doubt I go back to my car to confirm. I am correct one prescription. I walk back in to ask if there had been a mistake at the pharmacy or here. To be told "oh she just sent it to the pharmacy." Then why when I first walked in was, I told it was sent to the pharmacy. A person with any integrity would have said "oh I forgot. I can send it to the pharmacy now or you can pick it up here." The pharmacy closed in five minutes, but rather than giving them any more of my money, I went to the pharmacy and made them fill it.

Muy caro el precio es mucho por muy poco 450 por consulta mucho y para tener que regresar en una…read moresemana y pagar más

Its Service for the price they charge. Just to go back and get seen to get results they want to…read morecharge you again after paying $300 on the consult.

Everything! The PA & Doctor were awesome. Place was clean. Receptionist friendly and polite.read more

Great place to go when you're not well, everyone was so nice & helpful. Great Doctor, she was very…read moreknowledgeable & had a great bed side manner. And State of the art equipment, you don't even have to undress for an x-rays. GREAT EXPERIENCE!

Online wait list is a cool feature. But when we arrived we were told that it basically means a "fit…read morein" and they had no space for us because all appointments were booked the rest of the day. Waste of time putting in all of my insurance and payment information and driving over there. Plus, the practitioner was rude and apathetic.

This MinuteClinic is garbage. I'm writing the review here since this place is listed as permanently…read moreclosed on Google and I can't leave a review there. Made an appointment for a sprained ankle, mind you there's a CATEGORY for it when booking the appointment and the lady turned me away 10+ minutes after my appointment time to tell me to go to an urgent care because they don't have machines to do imaging/x-rays. I had to confirm my appointment like five times before getting there at 9:30am. They had a whole DAY before my appointment to call me to let me know they couldn't see me for my issue. But they waited until I showed up to tell me all nonchalant. What a mess. The lack of passion for customers alone should steer you away from this run down CVS. I wasted 30 minutes of my life waiting and driving to urgent care. I'm doing all this before I have to go into work. Will be escalating this as far as it will go.

RIDICULOUS wait times!. There is only one other car in the parking lot and wait time is over 2…read morehours????

I had a sinus infection. PA told me to take Sudafed. A week later, I reached out because I was…read moreworse and had a fever. Four days, no response. I went to Piedmont Urgent Care. They prescribed Amoxicillin. Emory does many things very well. This isn't one of them.

I wish I could give this place zero stars. I advise you to never go to the Piedmont QuickCare in…read moresandy springs. Barbara the nurse practitioner I saw was useless. She didn't wear gloves or a mask while doing my strep test. She spent maybe 10 minutes with me and then proceeded to say nothing was wrong. I still felt horrible and ended up having to go somewhere else to get the antibiotics I desperately needed. They never called me back. In addition, Barbara also made a highly inappropriate sexual remark while doing my strep test that made me very uncomfortable. She is horrible and should consider a different career.

Worthless person working there. I pulled my hamstring and she said she wouldn't see me and…read moresuggested I go get an X-ray at an urgent care instead. Go somewhere else, don't waste your time with the person working there. She doesn't seem to care about anything.

I was seen by Dr. Shih.(very friendly and informative). Best experience at a walk-in clinic I've…read moreever had. Receptionists were professional and helpful, Doctor assistant was great also. I was only there half an hour and left feeling like my concerns were heard, and also appropriate treatment was obtained. Prompt Medical Care will be my go to clinic from now on, definitely would recommend to everyone.

The doctor was nice. The staff were very engaged. The doctor gave me some antibiotics and…read morehopefully they will work !

5 star service from the medical staff. The front desk need training in simple manners.read more

Visiting this location was my last straw with the entire Emory system. I've given them so many…read morechances due to their "reputation", but in reality their reputation is terrible patient care, abysmal bedside manner, long wait times, and price gouging.

I had open heart surgery on March 9th, 2023. The care was outstanding until I went to the step…read moredown unit on the 2nd floor and what I experienced was incredible. the Aides were just awful....they weren't rude, or mean...worse they were Indifferent! They were older, and should know better that someone who had surgery...cannot put on a gown by themselves and just to hold it out so you can take it from them doesn't cut it, they don't introduce themselves, say good morning, ask how you feel, or what else can they do for you after they do the minimum...such as take your vitals, do a glucose check, or their other tasks. They are reluctant to assist you to the bathroom when they answer the call bell and no conversation as to your well being. there was only one NA who was caring, spoke to you and was kind. She was the exception. I had a total of five NA's and she was the only reason I haven't written to Emory Hospital right away. SJH was exceptional....too bad Emory took over! The quality and reputation that Saint Joseph had is sadly no more. I would not recommend Emory to anyone for Surgery or as an inpatient.

I have an eye condition called keracotonus. It is a medical condition that is covered by my…read moreinsurance. I was referred to Emory Eye Clinic to be fitted for a sclarel contact lens as treatment for keracotonus. During my first visit in September 2025, the doctor explained that prescribing the lens is a 4 visit process. He said it would cost $800 out of pocket plus a $30 copayment for each visit. The billing department confirmed this. I paid the $800 promptly. I have also paid $30 during each visit. My final appointment was in January 2026. About a week later, I received a bill for $515. I contacted Emory and my insurance company to resolve this issue. My insurance contacted Emory and explained that there was a problem with the claim and told them how to fix it. They did not correct the error. I got a bill for $485 a few weeks later. I again contacted Emory and my insurance company. My insurance company contacted Emory a second time. I received another bill in April. This time it was back to $515. However my account in MyChart says it's $485. My insurance company contacted Emory a third time. I reached out to the billing department via MyChart. The response said that a quote from billing is not a guarantee, that my insurance doesn't cover keracontonus and that they cannot provide a itemized bill that reflects payments on my account. All of that is inaccurate and unacceptable. After 3+ months of all this, I made a complaint to Patient Relations. They intervened. They also gave me a lot of excuses. I understand that mistakes in billing happen. I don't understand the unwillingness to correct the mistake. The could have easily resolved if Emory had listened to my insurance company in the first place.