Great customer service. I bought a car from them and i had an issue with it and they did not…read morehesitate to fix it. Im very satisfied with their service.

From the owner: We have financing available for limited credit, no credit, and first time car buyers. We also have…read morenotary services, auto insurance, and auto tag services. We have experienced mechanics and great car detailing services.

We had been traveling 2+ hours to Reading, PA for maintenance on our handicapped Toyota Sienna van…read moreand have come to appreciate the honesty and integrity the guys at Rich's Automotive have provided over the years. When I decided to trade in the Sienna and get a non-hybrid vehicle, I didn't even consider going anywhere else. I am very happy with the trade and grateful for a sales and maintenance staff who can be trusted to have our best interest at heart.

Fast, honest, and courteous! Always a great experience! Plus picking up and bringing back to my…read morework is so helpful.

When first walking into this place, you get the idea it might be a little "fly by night", but after…read moreyou meet the guys who run the place you are impressed with how kind and honest these guys really are. Recently, my son purchased a 1995 Chevrolet 1500 pickup from this business. I could not be more happy with the service be received. JSI staff worked very hard to bring the truck up to our expectation. They put a lot of time, effort and money into fixing it right. The truck ran rough the first time we drove it and stalled on acceleration. These guys dig deep and figured out the cause of the problem. I know they had to lift the bed to get into the fuel tank and replace the fuel pump. They did a lot of other work to the motor. They even found a rusted brake line during inspection and fixed it. They could have easily passed it off and let it become our problem later. These guys told me that they take their reputation seriously and that vehicles leaving their lot have to be right. I could tell they took pride and integrity in their job. They were very accommodating of my busy schedule and they helped my son learn some things about car buying. Overall, this was a top notch buying experience!. I highly recommend them. The shop was busy too, the entire time I was there. Don't let the simplistic look and the run down appearance of their real estate fool you. These guys have their heads under cars all day long. They can do things I can't!

Heard some horrible sounds coming from my back rear tire and they were able to see me right away…read more As I suspected, it was a brake problem and they were able to fix it the same day. But, more importantly, he managed to proactively bring up a problem that two other mechanics may have noticed but didn't bother to try to solve for me: a bunch of leaks. He offered to steam clean the engine so that we could track the leaks in a week's time. Looking forward to bringing it back to him next week so we can plug those leaks.

I bought a car and my car was parked and a school bus hit it the insurance gave me two options to…read morestay with the car or put it as R title but the owner told me to let them take it and he told me that he was going to put me in another car and is been three weeks now and I been paying out of pocket for a rental car and he keeps making excuses telling me to come back that he was going to put me on another and still no progress I would stay away from the this dealership they like robbing and scamming people and they're are very rude I go every day to the owner to put me into another car and no progress so far I pay out of pocket $1000 dollars for a rental car.

Be careful this people take my money. Now the say i need to have 72 hours to be return my money…read moreback. This have one week . Now i call nobody wanne call me back

Best shop around! Recently had to deal with both a hit and run and a collision with a deer to…read moredifferent vehicles. Jarid and Drew both really look out for their customers and perform the work with the quality of work and safety that all customers would want. Despite pressure from insurance to use rushed labor and non EOM parts, Douglassville Auto Body made sure to use the appropriate parts to keep the vehicles under warranty and restored both to perfect condition. Would give 10 stars if allowed!

Let me find out Triple AAA is contracted with racist tow companys…read moreand Douglassville Auto Body & Sales Inc. is one of them they don't want to tow into predominantly urban area, 2nd day of them not wanting to tow my car. I have 4 tows with Triple A, If your that busy then you don't need that contract with Triple A. Let someone else have it.

DO NOT WASTE YOUR MONEY HERE. BIGGEST SCAMMER THIEF I HAVE…read moreEVER DEALT WITH. I bought a car (2001 subaru forester) from cook ( the shop owner) first week in dec 2020 for almost $3,000 Within 2-3 weeks(Jan 2021) of having the car the motor went. Called him up he fixed the problem $1,300 later. No discount, help, or shown sympathy/guilt, remorse in the fact that I only had the car 2-3 weeks. Then April 2021 comes around and more problems with the car take it back again now he tells me it needs a transmission the differential went. Now mind ya I get it the car was 20years old with high mileage. But he was asked by a good friend of mine that helped me purchase the car for him (the owner) to do a THOROUGH LOOK OVER OF THE CAR AND CHECK IT FROM. FRONT TO BACK TOP TO BOTTOM FOR ANY ISSUES.wanted him to check it out like as if his.own kid was buying and gonna be driving the car. Well guess what HE DIDNT !!! BC THIS POS CAR HAS BEEN NOTHING BUT A NIGHTMARE OF TROUBLE SINCE DAY 1 OF PURCHASE. so I told him I am just gonna junk the car I already spent adding everything up that i.paid him plus other parts that I replaced myself well over 6,000 dollars for a complete PIECE OF JUNK.LEMON I was NOT putting another damn dime into it for a transmission. I have purchased used older vehicles in my lifetime and never NEVER once been so screwed over as much as this man has done. So I asked him if I junk it how much would he offer me Ya know what he said $200.00 I'll give ya $200.00 I said that's it ? Are you serious? After ya just sold me a complete pos ripped me off not 1, not 2 not 3,000 dollars but over $6,000 for this complete PIECE OF JUNK. He still would not offer anymore than $200.00. This guy is a cruel, manipulative cheating scumbag I will NEVER buy a vehicle from him again nor will I EVER have him work on any vehicle of mine EVER AGAIN !!!! SO PLEASE I ASK YA STAY THE HELL AWAY FROM HIM DO NOT TRUST THIS GUY UNLESS YA WANNA BE SCREWED OUT OF THOUSANDS OF DOLLARS LIKE I WAS. NEVER EVER AGAIN COOK I HOPE KARMA GETS YOU YOU CREAP AND WHEN YOUR JUDGEMENT DAY COMES AND YOU HAVE TO FACE THE BIG MAN UPSTAIRS YOU WILL HAVE SOME MAJOR EXPLAINING TO DO. AND JUDGEMENT TO BE PAID. I DONT KNOW HOW SOME PEOPLE CAN BE SO CRUEL AND COLD HEARTED AND HAVE NO GUILT OR REMORSE FOR THE HORRIBLE ACTIONS THEY DO.