The patient service and care that I received was kind and attentive. Ella, Dr. Abby, and the front…read moredesk staff were so helpful, thorough, knowledgable, and trustworthy. How refreshing it is to be a patient at a practice where health care professionals exhibit such beautful qualities. This to me is what compassionate care is all about. Thank you so much for being my dentist. Sincerely, Christine B.

Love, Love, Love Dr Blake, Dr Baylie and the whole staff. They are welcoming and friendly and…read morereally take the nervousness of being at the dentist away. The whole family has been going to them for several years and we wouldn't even consider going elsewhere. We have always been able to get in when we need to, even though they are very busy. If the insurance doesn't pay for a procedure Twin Oaks has always been very helpful in making arrangements. You can't beat Twin Oaks Family Dental. Give them a try and we are positive you will love them just as much as we do.

I originally had a great experience at Confident Smiles and even left a very positive review. The…read morehygienists and clinical staff who worked on our teeth were always kind, patient, and professional, and I still appreciate the care they provided. However, after a few more visits, my experience with the administrative and billing side of the office changed my opinion. My son's temporary crown came off a couple of times, which required repeat visits. Everyone remained friendly, but it was still inconvenient. The bigger issue for me happened during my own appointment. I had already paid my portion in advance, and the remaining balance was supposed to be billed to my insurance. I stopped at the desk just to double-check that I didn't owe anything before leaving, and was told they "never know if or what insurance will pay." That immediately raised questions for me because I've never heard that before, and I've never had issues with my insurance not paying. When I asked for clarification, I was met with rude, dismissive responses and passive remarks that made it sound like my insurance might not cover anything. She acted annoyed that I even asked questions after her comments. When I stepped out of the office I realized I had forgotten something and walked back in to retrieve it, two staff members were visibly laughing, clearly about the situation and my questions. That was extremely unprofessional and honestly hurtful. I left feeling very disrespected. I want to be clear that I'm not taking anything away from the hygienists or dental staff, they were wonderful. But overall, the experience was so disappointing. There are too many dentists out there to tolerate being treated disrespectfully, especially when the questions I asked were legitimate. This whole situation could have been handled in a completely different way, and we all could have gone on with our day feeling professionally satisfied.

The care at Confident Smiles was very thorough, and was very respectful. All staff members,…read moreincluding the office side, were EXTREMELY kind, and I couldn't ask for a nicer appointment time at a dentist. Thank you confident smiles team for such a wonderful experience!

Amazing staff and Dr. Lori all make you feel relaxed. Pain free cleaning and great equipment for…read morexrays.

The staff is absolutely wonderful Dr Lori is amazing always friendly and positive and so is her…read morestaff what a great place to go

Their staff is amazing! My doctor and hygienist is the best! It is very convenient and everyone was…read moresuper friendly.

Dr Krance is great! He has a good chair side manners, and was able to work me in to fix a bridge…read morethat had gotten loose from a previous dentist. I have seen him a couple of times now and really Like him a lot! They care.

We are new patients. Spouse has cancer. Needs dental treatment before radiation. They got us in…read moreright away. And moved appointments around to get things done e sooner, so he could begin radiation sooner

I had been a patient at this Office since 2023. Anything I was quoted for was Paid the Day of…read moreService. It's 2026. I received a Bill from a Collection Agency stating that I owe for services rendered in 2024! I called the Office to inquire. I was told that my Balance is Zero since they turned it over to a third-party for Collection. I called my Insurance Company, only to be informed that the Practice overcharged me for a Crown in 2024. Billing Manager has not returned my repeated calls! I was told she hasn't had time to review my Statements. I inquired about having an implant replaced. The Dentist told me that I should return to the Dentist that put it in. He has since retired, I stated. I wouldn't have been there if his Practice was open. They need individuals that are experienced in Billing.

Dr. Kraner is a fantastic dentist and has a super friendly staff.!!…read moreWas so accommodating for my one son when he chipped part of his tooth off and got him in right away. My other son was petrified of the pediatric dentist he went to previously. Cried and shook even before we enter their office. When we changed to Dr. Kraner he walked right in. Loved the tvs in the ceiling and Netflix. Watched his show with headphones and sunglasses and walked out telling me he wanted to be a dentist when he grew up. Can't get much better than that!!! Love them!!!!

My son's dentist appointment went fantastic! Our family loves Kraner and love the family friendly…read moreatmosphere

I went in to get a cavity filled, something I had been putting off for over two years. I was…read moreterrified of dentists since the numbing medication had never worked on me before. Fortunately, this time around was very different. I got the nitrous gas, which helped ease my anxiety and I was given numbing shots after a topical numbing. I ended up not feeling any pain or discomfort, which was very relieving. I would highly recommend their office!

Caring, knowledgeable staff and dentists. Provide you with best options. Office is sanitary and…read moreextra care taken for patients.

Everyone was very professional, thorough, and extremely gentle! It's the best dental exam I've ever…read morehad! Highly recommended!

The dental hygenists are the best I've had. However, my husband aspirated a dental tool with Dr…read more Brace, and went through a lot to have it removed from his lung. Dr. Brace did his implants and dentures, and he is still having problems with them.