I've had the pleasure of working with Brandon over the last year, specifically with helping me…read moreduring our company's IPO and the impact on company equity. Brandon was very helpful in providing guidance on selling strategies and gave me a plan to prepare for this recent tax season. Over the year, we also worked on a comprehensive financial plan and even went through important aspects of a first home purchase. Brandon and Diversifi Capital are very easy to work with and provide you with customized content based on your financial planning needs. I highly recommend them!

We were so lucky to find Alfred and his team at Diversifi. After years vetting various planners and…read moreadvisors, we were constantly in sticker shock at the price of hiring someone to help manage your money. I love their subscription pricing system as it allows for a monthly payment and relationship build over time, vs a huge lump sum payment that really makes you take a pause. It's pretty brilliant. The team is highly responsive and you can see they have high integrity. I just love this. Onboarding is a challenge if you have many accounts that need to be catalogued, but I have faith they'll improve the process & tools. They offer financial education via video tutorials if that's your thing, but it's not a requirement. The actual consults are organized, efficient, and down to earth in terms of financial vocab. Overall, we're very please and looking forward to working with them for many months to come. Highly recommend!

I have been a Schwab customer for over 20 years and have gotten consistently excellent service at…read morethe Menlo Park branch. In the last 5 years I've set up multiple trust accounts at Schwab, including a couple of special needs trusts for relatives. There were some complicated issues, and Schwab handled them all flawlessly. I'm always impressed with the speed and professionalism with which Schwab addresses all my requests, questions and concerns. They are head and shoulders above any other financial institution I've used. Just superb. A++.

the last six months the S&P has been up about 7.6%. My money with Schwab has been -8% . Was told…read morebecause I have most in high risk. I use Robo advisor which I thought would a least keep my head above water.Only have about 100,000 in there maybe I am doing something wrong. I wI'll not let keep going in this direction.

Tom was excellent! He helped me out significantly with a 30 minute appointment to see if he and I…read morewere a good fit. Because of particulars of my case, we were not a good fit, but he recommended several people who would be. He also told me what to look for in a financial planner/wealth management specialist. It was incredibly helpful. Tom was great at active listening and making sure he was getting the correct information from me. While other specialists I've talked to were knowledgeable, they were not as careful or thorough as Tom about making sure they understood my assets, income, living situation, and goals as Tom was.

My husband and I had a great 30-minute session with Tom. He was very thorough in understanding our…read moresituation and assessing what next steps are based on our goals. As someone who isn't particularly confident managing my personal finances, it was reassuring to have a professional like Tom take us through what we should be thinking about and how to work toward our goals. We left with some recommendations that will help us stop being ostriches and actually learn to manage better long term.

I spent several hours on the phone with another major financial services provider trying to roll…read moreover several small IRAs and then nothing happened. They finally sent me forms in the mail, but they were the wrong forms. Some of the IRAs had account numbers for each fund, some just one account number for all of my funds. I found it too complicated to try to figure out how to fill out the roll over forms. Then I went into the Palo Alto office of Fidelity, where I had my current work 401k. They were more than happy to fill out the forms for me, even though I had walked in without an appointment. I love t heir website format - I can easily get the information I want on my investments. Also, the stock and mutual fund trading is easy to execute on the website. When I have need help on the phone I have always had courteous, prompt and knowledgable service. Their phone reps even give their first and last names - they are not ashamed of the way they do their job. The only reason they didn't get 5 stars is because they have recently been sending me solicitations to give me investment advice on a very small 401k I had with my most recent employer. The 401k had a limited number of pretty undesirable funds to choose from - there was no way Fidelity could have earned 0.5% of the account balance by giving me advice on how to invest that money. Seems like a rip off to me, though a small one, that will sucker a reasonable number of people who are afraid of investing. If they hadn't been sending me those solicitations I would have given them 5 stars.

I'm not sure why this place gets such poor reviews. I typically do not come to this branch…read more However today I was downtown running errands and had to make a quick stop to take care of some transactions. Location is right on university. Parking is easy- there is a large multi story structure one block away. Front desk staff were friendly and helpful and approachable. There was no wait and they took care of my issues promptly.

Rich Chambers has been managing my money since I was a teenager. I'm in my early 20's now and,…read morethanks to his expertise, can reliably tell an IRA from a hole in the ground. I first worked with Rich when I was looking to open up a savings account. We talked about my priorities and what I might do with the money. He was attentive, listening to my goals -- emergency funds, a new car, a down payment on a house -- and helped me figure out how much I should be saving and how. When I got my first 401k after college, he all but filled out the forms for me. We talked a lot about risk, where I was in my life and career, and took on a pretty risky set of options. When the economy collapsed and he could tell I was stressed about my barely started retirement fund taking such a hard hit, he kindly reminded me "Don't open your statements". Excellent advice for someone who won't be touching the account for another forty years. When I left the job that gave me the 401k, he coached me on setting up a rollover account so I could avoid the nasty fees ING wanted to charge. I still haven't completed the forms on that, but I promise it's on my to-do list. My grandfather died two years ago and I received an inheritance as a result. I'm looking forward in the coming months to investing that money, tapping on Rich's expertise. I was very good at saving before I started to work with Rich, but all my money was languishing in a random Wells Fargo savings account that gave me .2% a year. Now I feel secure that as I work and save, my money is going to be wisely invested and I'll be able to buy a house someday soon, and retire someday later. Rich has given me a strong sense of empowerment; not only do I know how to save money, I know how to save it well.

I've been working with Rich for a number of years. He is very easy to work with and is very…read moreinformative.His advice tends to be conservative and that is what most investors really need. Being an investment advisor is difficult since most clients expect to make money and when they don't they are unhappy. Rich helped save me from getting involved in further real estate deals prior to the "mortgage melt down". Although all my real estate continues to do well, it would have been a mistake to have invested in more real estate assets. ICM is reasonable on their fees and uses an approach that allows clients to choose from various risk tolerance portfolios. Most of the options use mutual funds balanced with other investments to better round out a largely unbalance S&P 500 index fund. Further ICM approaches these investment by using low cost or no load funds if possible. Overall, Rich and his people do a great job. I would highly recommend them. Timothy Joyce

You will not find a better experience elsewhere when trading or selling your precious metals,…read moreperiod.

I decided to start collecting precious metals recently, I wanted something tangible since I've only…read morebeen investing in stocks and crypto. What I had in mind was a wholly different world and it's a funny thought, I was expecting a jewelry store with bright lights with glimmer all over the walls but that was just my childhood memories when my dad took me with him to a jewelry store to get something for my mom. I already had some gold and only 1oz of silver but, wanted more and committing to invest in it per month. When getting in, I sat down in a waiting lobby with my wife, we wanted check out our first place to buy precious metals and believed that this place had to be it. We were greeted by Ron, he's an amazing and enthusiastic man to work with. He made it easy to understand when breaking down their website on how it displays the spot prices, and that an American Eagle is an American Eagle when I asked what would affect the value when I mentioned specific things like age, cleaning or rusting and or what Ron told me about oxidation. Today, I was impressed with the service that I had to drag my wife into it from the waiting lobby (haha). I had to make sure that my judgement wasn't too bias on picking clean or some age or oxidized coins. Since I didn't do research on what were the payment methods, I wanted to pay with a credit card to build up cash back but, if it was card, it had to be debit. Ron was great, I'll try to commit visiting monthly here or the one at Fremont for silver and soon gold.

I work with people affected by wildfires, mostly in California. They often find themselves in…read moreconfusing and new financial situations. When I had clients asking about to do with their insurance payouts, Will stepped up and helped educate several families affected by recent wildfires. My clients who heard him speak really appreciated his insights and it has helped them navigate a troubling period in their life. His demeanor and approachability combined with his knowledge make him someone I was very thankful to connect with. He did a good enough job I am writing my first Yelp review ever.

We had a wonderful experience working with Bill. He was very patient with our questions and was…read moreready to provide detailed explanations behind his recommendations. His approach is very personalized, methodical and easy to follow.

Avi Urban is hands down the best real estate agent we've worked with in the South Bay. We have…read morebought 2 homes and sold 1 with Avi, and recommended him to at least 3 friends & family who bought homes from him. Here's what makes him stand out as a buying agent: He works hard for you and he really cares. He does the research, goes over all the options with us, handholds you through the entire process, connects you with every vendor, lender or partner you'll need along the way, and is always there to make sure the outcomes are successful. He also has great relationship with a lot of agents in the area to provide us with the right information at the right time. Avi cares so much that when we were preparing our house for sale and had moved out, he came to our house almost every single day to make sure things were working and even pulled our trash to the curb for us during a difficult move because he knew we'd forget. We have called him for real estate advice at least a dozen times between our deals. I highly recommend working with him.

A wise person I know regularly reminds me to listen because "you don't know what you don't know"…read moreand when it comes to buying a home, I will admit that I am as green as can be. And so, when I happened upon an ad for Avi's Silicon Valley Home Buyer Seminar, it piqued my interest. All in all, I found it informative, but not as practical as I had hoped. The first section of the seminar began with Avi teaching us how to be an informed buyer - how to leverage different sources to evaluate market trends from a local and national level. Avi then transitioned to using real numbers to work through explanations about tax laws, buyer leverage, and equity. He also made remarks on capital gain, evaluating buying versus renting, and ROI of different investments. I found these sections helpful, but I definitely could have used a sheet in the folder to define some terms, equations, and acronyms Avi was using. After a break, we were supposed to dive into understanding the current state of the Silicon Valley economy and the how (actual home buying process). Unfortunately, the seminar kind of derailed on the first point spending over two hours talking about the state of Silicon Valley, speculation in investing, and the importance of tech/techies to the market. This is where some facilitation was really needed to have people maybe consult with Avi offline because by the time we got to the "how", we were more than an hour over on time and we only got a super condensed, fast forwarded guide on the mortgage/loan process (~10 minutes). Plus, not being a techie made me feel like an outcast somewhat but I came to a Silicon Valley based seminar so maybe that was expected.... I was definitely hoping for a more end to end roadmap (i.e: calculating how much home you can buy, what to expect in the buying process, home inspections, escrow, etc). All in all, I'd recommend the seminar, but not for someone as green as I was. If there was a more concentrated/focused seminar on first time home buying, I'd definitely welcome a second session.

James is the man! My wife and I have pretty limited…read moreknowledge when I comes to investing. James was accommodation and assisted us with anything we needed. He didn't talk down to us. Thanks you! When I comes time for me to invest more I will be going to him!

March 2025: Issue still not resolved. I ordered some checks, and a beneficiary's name ended up…read moreprinted below mine, as if he's on the account with me. He is not -- he is a beneficiary, in case of my demise. In fact, he does not have any current accounts with E*trade. STAY AWAY. I'm already in, with decades of info stored with them. You have the opportunity to choose a better outcome!