My furnace died while I was away...i had issues getting back but started calling . Its late Nov…read more My furnace is dead. its gonna get cold! multiple places tell me....two weeks out, sorry. We are booked. I call Rock Valley. They tell me- "Two days and we can loan you some heaters to make life bearable in the meantime." No one else even offered the electric heater band-aid. above and beyond.

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

We have used Ryan for a number of years and find them competent and on time with all repairs being…read morefairly charged.

About 3 years ago we had a new hot water heater installed by Ryan Heating. Today upon inspection…read morefrom Alliant Energy we find out that Nothing in the vent system installed was done to code. That isn't even the worst portion. Since the venting was not done properly the basement has been filling with Carbon Monoxide and likely portions of our home as well. We are lucky that this didn't result in a worse outcome but as none of the numbers are even connected anymore there is no way to contact them to resolve this issue. Could have been deadly. Deserves negative stars.

Be careful and review your billing! I was charged for 2.25 hours when the plumber was only here…read morefor 1 hour. He then didn't fix the leak and wanted to charge me again to come back and fix it. Very frustrating!

We had Pipe Dreams do two projects for us. They were on-time and finished early. The guys also…read morehelped us avoid a problem with my next project. Great work, Great service.

Had our ducts cleaned by Osric he did a wonderful job and found some interesting items that had…read morebeen dropped (possibly thrown) down the vents by the kids. He showed up on time, was very friendly and you could tell he knew what he was doing. I would definitely recommend!

From the owner: Open Air Duct Cleaning is a Veteran Owned and Minority Owned Licensed Duct Cleaning company…read more We pride ourselves on excellent service and want to proved you with the a good experience at a fair price. We offer full home duct cleanings, dryer vent cleanings, furnace cleanings and furnace inspection inspections. Please contact us when you’re ready to have us provide better quality air!

Had a new Bryant Furnace installed and because the old furnace didn't quite hit the 20 year mark…read moreand was somewhat faulty I received $700 refund/discount on my new Bryant. If I had another brand installed...no refund! Excellent work getting it installed by a very responsive and polite crew.

This year both our A/C unit and our furnace failed. GH was not only responsive, but also incredibly…read moreprofessional and reasonable with pricing. They repaired the units when possible, and gave good, clear advice when they had to be replaced (consequence of buying an older home). Very highly recommended.

Thursday morning, a leak sprang on the pipe connecting to our hot water heater which resulted in us…read moreneeding to shut off all of the water to the first floor (and all of the hot water). I called around 8:30 a.m. The gentleman told me he needed to finish shoveling his driveway and he would be over. He made it over around 11. In less than 10 minutes he had assessed the problem but said he didn't have the parts and he would be back on Friday. We hadn't heard anything by 12:30 on Friday, so we called. He said he had an unexpected job come up but he would be here sometime that day. He didn't show up and he didn't call. We called late Friday to ask him to let us know when he thought he would be able to come. He didn't answer and he didn't call back. We assumed he wasn't going to come Saturday or Sunday. On Monday at 11 a.m. we still hadn't heard anything so we called. He said that he had another job but would get to it tomorrow. On Tuesday at 1 we called again. This time he said he has no idea what's wrong with it but he was going to come over in a few minutes to check it out. At 3:20 he still had not arrived so we called and he didn't answer. At 3:30 he called back and told us he's retired and doesn't do plumbing anymore. We tried very hard to be patient and accommodating, but we can't allow this behavior to go unreviewed.

hired them for heating and plumbing. had to beg them to come to work. had to hire another plumber…read moreto fix their plumbing installation leaks.

With the subzero temps this past week, having our furnace quit working last Sunday could have been…read morea stressful situation. We called Dan McCue and he gave us options to try on our own. Our unit needed more investigation and Dan was out promptly for a service call. The 15 yr old unit needed parts and repair and Dan clearly presented our options. We decided to go with a new unit and he had it installed within 24 hrs of making the call! WOW!! Grateful for all he did to resolve the issue. Thank you Dan and install team, for your caring, professional and exceptional service!

Once again, Judd came to the rescue. His knowledge of our furnace allowed him to correct the…read moreproblem and explain why the problem occurred. This is why we repeatedly ask that he be dispatched for us, as he is honest as the day is long, personable as the family friend that he is and knowledgeable as they come. We want him to be as happy as we are, so whatever he needs, by all means, GIVE IT TO HIM!!!! Thanks again many times over!, jack and Sue.