Wonderful ladies in the office who handled my call in a very friendly and professional manner. They…read moregot my concerns addressed quickly too.

With the subzero temps this past week, having our furnace quit working last Sunday could have been…read morea stressful situation. We called Dan McCue and he gave us options to try on our own. Our unit needed more investigation and Dan was out promptly for a service call. The 15 yr old unit needed parts and repair and Dan clearly presented our options. We decided to go with a new unit and he had it installed within 24 hrs of making the call! WOW!! Grateful for all he did to resolve the issue. Thank you Dan and install team, for your caring, professional and exceptional service!

Just moved into the neighborhood and was having a minor electrical issue. Called Finn because he…read morewas the closest, and I wound up being extremely pleased! He was courteous and took the time to explain matters. I'd definitely recommend him to anyone needing a professional electrician.

Furnace went out at 9pm when outdoor temp was -2. Jeff was out in half an hour and had us up and…read morerunning again I'm no time. Nice guy, great local small business and took the extra time to explain what was going on, and how to prevent it in the future. Will definitely use again.

Jim came out to my house to fix a mistake that the roofers made with my dryer duct and he also took…read morethe time to make sure the rest of my hvac connections were done properly in my attic. I have had Al Beyers at my house a few times now and they are always professional and do great work. Wouldn't choose anyone else to come out and fix or install your HVAC needs.

Total waste of time and money. Tried to sell me a new system and did not fix my problem at all…read more Told me other team would have to come out to fix my problem, yet charged me for his call out and me having to listen to the sales pitch. Worthless effort.

Have used JC Heating and Cooling for over 14 years now ever since they installed my furnace and air…read moreconditioner. Always professional and friendly. Had to call him out for an emergency call, was at our house within 1 hour. Had us up and running in no time. Our hero!

Called for a quote for new hvac. Jason came over and was very pleasant. He tells me quote will…read morearrive that night, the next day at the latest. Quote never arrived. Checked my spam, snail mail and junk mail, nothing. I finally picked out another contractor and just had it installed yesterday. I told my new contractor about not getting a quote from 1 company without naming this company. He said to me Would that be JC Hvac? I said yes. He said you wouldn't believe how many other customers tell me they never got their quotes either after Jason showed up. So obviously JC Hvac has enough business without quoting new jobs. I got a better idea. How about not wasting my time and others when you have no intention of doing the job or providing a quote?

My furnace died while I was away...i had issues getting back but started calling . Its late Nov…read more My furnace is dead. its gonna get cold! multiple places tell me....two weeks out, sorry. We are booked. I call Rock Valley. They tell me- "Two days and we can loan you some heaters to make life bearable in the meantime." No one else even offered the electric heater band-aid. above and beyond.

I had two furnaces installed roughly 15 years ago. They worked fine. The price was reasonable. I…read morecalled them back recently And they didn't show much interest. I got no consideration as a former customer for repeat business. I guess my heat exchanger hadn't been registered Or something to that effect. If it wasn't registered at the time This stated warranty will not be honored. I thought my contractor let me down I thought they should have seen to it instead of expecting me to do it. Putting a new furnaces is a highly distracted Consumer experience And with the amount of money involved the contractor should be taking this responsibility. I tried to give him more business but I was just treated like they treat everybody else so I had to go to a different contractor. It's hard to get good info but people should check BBB and check datcp State of Wisconsin consumer protection. That's about all you can do because just about everybody's out to screw you one way or the other. You know unless you know somebody personally.

Had a new Bryant Furnace installed and because the old furnace didn't quite hit the 20 year mark…read moreand was somewhat faulty I received $700 refund/discount on my new Bryant. If I had another brand installed...no refund! Excellent work getting it installed by a very responsive and polite crew.

This year both our A/C unit and our furnace failed. GH was not only responsive, but also incredibly…read moreprofessional and reasonable with pricing. They repaired the units when possible, and gave good, clear advice when they had to be replaced (consequence of buying an older home). Very highly recommended.

Firstly, the gentleman I spoke to from the companies answering service was extremely polite. I…read morereceived a call back within fifteen minutes from a technician, Greg. He fit us into his busy day to come help us out. We had an unknown problem with our furnace and he was able to give his opinion of what the problem may be. Greg came out and I brought him down the furnace. He offered to have me watch what he did so that I could maybe gain some know-how. Greg worked quick , and as someone who enjoys learning he was more than willing to educate me on what he was doing , and why he was doing it. Greg further educated us about heating and cooling in general and gave us some tips and advice. It was a cheap service call and he got our heat working again , what more can I say. Professional, friendly , courteous. Will absolutely hire again.

I have gone to Fleming for years. Having my furnace installed by them, I also purchase my furnace…read morefilters by them. The Techs are great, the Belvidere Customer Service Reps are great.... The lady at the S. Beloit location (Char or maybe Carlene), is extremely rude. She is rude on the phone, it is obvious she is not happy, and you are beneath her ( wasting her time). She is not very accommodating when you ask her a question, acts like customers are a bother and more. I have gone in to purchase a filter, my husband has gone in, and I know of other customers who have been subjected to her very poor customer service. Do your self a favor, order your filters off Amazon, they are cheaper and you don't have to be treated terribly.

We had a house fire in 2020 & this company was hired to replace our furnace. He took forever to…read moreinstall it, while everyone else had to wait on him. He installed a commercial furnace & said he had it laying around & it would be so much more efficient & we've had nothing but problems with it! I would never use or recommend this company to anyone for anything ever!!!

Had complete system put in to replace existing. I did my homework ahead of time and when given the…read morequote it was less than I expected. On install day, they were on time, did a fabulous job removing the old and installing the new. I've wait 6 months to do this review. System works well and they did a follow up with me as they said they would. The owner is professional and organized. I have no trouble recommending them.