I brought 3 pairs of boots into Ricardo. 2 pairs were over 10 years old in need of heels and…read morecleaning. 1 pair was under a year, but frequently worn and in need of heels. I love all 3 pairs and have not been able to find anything remotely equal. Ricardo was very responsive. His communication was professional and informative, and his pricing was fair. He does great work. All 3 pairs of boots look brand new. I cannot say enough good things about his craftsmanship. It's hard to find good repair services at a fair price. Serrano's is your answer.

Found this shop on Yelp and it been great. Ricardo is not only knowledgeable with leather shoes…read moreand purses but does a very good job on sneakers! He also does a great job with cleaning and repairs Rose B

The owner transformed a 5 year old, heavily worn leather shoe boot into a brand new pair of boots…read more They have a wood heel which had worn down due a severely deteriorated sole. He used a wood filler to build the heel back up, restained the heel to match, replaced the sole and even put new insoles in (also had severely worn down) - all for less than the cost of replacing them. They are like brand new - I am so happy!!! This owner knows what he's doing - STRONGLY RECOMMEND!!!

He is so nice! I brought in shoes i was really scared wouldn't be fixable bc of how i wore the…read moreheels down and he just gave me a fist bump and said anything is fixable, also fixed them within a day it was so fast. Would recommend this shop and will be back!

Hanna was very knowledgeable and kind. He was able to diagnose my boot problem accurately and…read morefigure out a solution. Thank you! There's a huge shine area so if you like the old fashioned shoe shine experience you can enjoy it here. And he fixed my shoe perfectly. The zipper was totally broken and he was able to fix it a line and stitch it all up.

I'd occasionally have my shoes polished in a style similar to in a mall or hotel lobby. While…read morethey'd look fine in the short term, one ride on the El later and they no longer look as glamorous. After moving away from home, I no longer had my own cobbler for maintenance. My poor footwear was downright embarrassing! Yelp pointed me to Beehive, and though my wallet is lighter than I expected, I couldn't be happier. I was taken aback at the initial price, but Sam explained the process to rejuvenate the leather. I decided to go for it. They do have stations for a quick mall-style polish as well, if that's what you're after. What I got back was three pairs of shoes that looked [almost] new! Not just that, but it lasted! I took one of these pairs to a wedding! Dancing plus a couple "oops, sorry for stepping on your foot" later, and the shoes still look like new. Finally, lots of credit to Sam for being kind, knowledgeable, and down to earth. With this, happy to continue coming back to Beehive for all my footwear maintenance needs!

DO NOT COME HERE!!!! first of all the place is filthy and overflowing with shoes. its completely…read moredisorganized and hasnt been cleaned in 40 years. He requires a deposit, I gave him $40 and he told me one week, I came back a week later and my shoes were not done or even touched yet. He told me one more week. I returned another week later and my shoes had still not even been looked at/touched. I asked for my shoes and deposit back, he refused, yelling (but I couldnt understand) I had to basically pry my OWN shoes out of this mans hands in order to get them back. I completely gave up on getting my $40 deposit back and left. They will take your money and not do the service. Its all cash so you cant dispute the charges. Scam!

I wish I took a before and after picture, but I brought my well-worn Air Force Ones here that had…read moreripping along the stitching of one shoe but otherwise still had great integrity. The gentleman had them repaired within in a few hours on a Saturday for $10. The shop is cash only and like taking a step back in time. I recommend visiting the shop for any shoe needs, it's clear the shop owners skill goes beyond just leather repair, please consider supporting this small business. These trades and skills are becoming a lost art and these shop owners deserve our patronage.

We've been going to Gus for at least 10 years to refresh, repair, and polish our shoes. He does a…read moregreat job to keep our well-loved, high-end shoes looking good so that we can keep using them. From re-soling Bally loafers and Louboutin heels, adjusting the fit, fixing rips in the heel of stilettos, repairing and polishing purses, replacing a metal shank in a pair of sandals - we've used a lot of his services. While it's not inexpensive, you get what you pay for and I'm glad to not spend a lot more for a new pair of shoes that then needs to be worn in.

I can recommend Gus' Shoe Repair! Gus has a nice shop, and is organized & professional. I…read morerecently had a pair of Bruno Magli dress shoes re-soled and he did such a good job that they fit better than when they were brand new. Gus is a true professional cobbler. I wore dress shoes for work and used to buy expensive shoes with leather soles, such as Church's English Leather. I had shoes resoled probably a dozen times and used to use Brooks at the Pittsfield Building, but they are out of business. Gus' is on par with the old Brooks, and my go-to shop for now on. Keep up the excellent work Gus! ~Greg Perdue, Chicago

Rey gave a whole new life to my babies which had been previously drenched in water and dried under…read morethe sun. He stretched them out, re-soled them and gave them a cleaning and shine. Aside from the boots, he cleaned and re-laced a pair of my Nike's and glued and cleaned some of my girls bougie heels. Rey 100% knows what he is doing, he is a nice and professional guy and I will most certainly recommend him and go back to him again.

Never thought I'd be the gal with a good cobbler recommendation in 2025, but here we are! I took…read moretwo well-loved pair of Birkenstocks in for repair; both needed a re-sole, and one needed a strap mended. The repair took a bit longer than quoted, but the quality of craftsmanship is remarkable and well-worth the longer wait. Both pair look brand new! In addition to repairing the broken strap, they cleaned and conditioned the leather on the other. I got two fully refreshed pair of sandals for the cost of one new pair at retail. I will absolutely bring return business to Red Star.

Initially I wanted to give them a 5 star rating. For 80$ they cleaned up some beat up ll bean boots…read moreand replaced a collar on some vintage danner boots. I dropped it off Wednesday and they said it would be ready by Monday. They actually had it ready the next day so thy are definitely fast but I think I would have preferred they take their time and get the small details right. The ll bean boots look good, there was some leftover polish they didn't fully rub in but minor quibble. Really its the repair on the danner boots that I think would have benefited from more attention to detail. The leather they replaced is the same color but way more wrinkled and its clearly a cheaper leather than the original. Whats worse is the stitching, the old one had it tucked in and smooth but the repair has the old leather more pronounced and it rubs on the heel and ankle. Its still wearable but feel like an extra 10 minutes would have resulted in a better finish.

Brought two pairs of shoes in for cleaning/conditioning and was told it would be $25 dollars. When…read moreI came to pick up suddenly it's $25 dollars EACH. There are also new discolored splotches on the boots and the tongue of the shoe is still dirty so the cleaning job was not even thorough. I felt compelled to pay and tip because the guys were very friendly, but frankly I feel swindled and cheated. I would never have left my shoes there if I'd known that was the quality and price. I would have just bought the oil and did it myself. Be more transparent about your rates, I will not be returning.

I've been coming here for decades. Super high quality work. Excellent at shoe dyeing, smoothing out…read morethe scrapes on your heel when you catch them on the stairs. All around good guys and excellent craftsmen. Would be great if they would find another way to label shoes while they're being worked on...something digital???

WORST EXPERIENCE EVER! They threw out my $1,500 boots and my Frame heels saying they throw things…read moreout if you don't pick up after a few months. It was only 3 months later. They are scammers. There is a consignment window. I think that is where they put shoes late for pickup. NEVER GO HERE. Unless you want to get stolen from.

Excellent workmanship at a fair price! Will definitely visit again if needed. I've shopping tooread more

Did a perfect job. Had 2 new pairs of leather shoes from Paris. They recommended putting…read morenon-slip protection on shoes before I wire them. While a little pricey, the shoes look great, dive in one week and will protect my new shoes. Have been coming to them for years and recently found them again after their move.

Brought my Birks for resoling and cork repair, expecting $40-50. No price was ever mentioned, then…read morethey charged $85 which is basically the cost of new ones. I didn't pick them up and just bought new ones. I will never be back. They are way over-priced and take advantage of their Armitage address.

Went back a second time. Fixed the handle on my old time Hartman. Good as new. Very pleased.read more