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    Mend Atelier

    3.3 (4 reviews)

    Services - Mend Atelier

    Shoe cleaning

    Shoe repair

    Shoe resoling

    1 More Service

    Shoe shining

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    10 months ago

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    23 days ago

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    Gus New Quality Shoe Repair

    Gus New Quality Shoe Repair

    4.1
    (229 reviews)

    We've been going to Gus for at least 10 years to refresh, repair, and polish our shoes. He does a…read moregreat job to keep our well-loved, high-end shoes looking good so that we can keep using them. From re-soling Bally loafers and Louboutin heels, adjusting the fit, fixing rips in the heel of stilettos, repairing and polishing purses, replacing a metal shank in a pair of sandals - we've used a lot of his services. While it's not inexpensive, you get what you pay for and I'm glad to not spend a lot more for a new pair of shoes that then needs to be worn in.

    would not recommend this place. The employee was rude and unprofessional. Did a sloppy job…read morere-lining my sandals - the leather was pretty crooked. It lacked craftsmanship. I went back to have it re-done and he somewhat fixed it. Started walking in them and noticed one shoe started squeaking extremely loudlyly when it didn't before - the air was coming in and out of the sole because he did not seal the leather properly. Sounded like a tire pump as I was walking around. NOT a cute sound. Came in a second time and explained this to him and he didn't want to hear it. Blamed it on the weather that it was wet outside and I kept telling him that it was like that even when it was dry out, and he kept ignoring me. Pretty rude and refused to fix it even if after I offered to pay more to have it redone again... I never write poor reviews but the customer should always be right and he was unprofessional and rude in my opinion.

    Shoe Hospital

    Shoe Hospital

    4.3
    (145 reviews)

    Initially I wanted to give them a 5 star rating. For 80$ they cleaned up some beat up ll bean boots…read moreand replaced a collar on some vintage danner boots. I dropped it off Wednesday and they said it would be ready by Monday. They actually had it ready the next day so thy are definitely fast but I think I would have preferred they take their time and get the small details right. The ll bean boots look good, there was some leftover polish they didn't fully rub in but minor quibble. Really its the repair on the danner boots that I think would have benefited from more attention to detail. The leather they replaced is the same color but way more wrinkled and its clearly a cheaper leather than the original. Whats worse is the stitching, the old one had it tucked in and smooth but the repair has the old leather more pronounced and it rubs on the heel and ankle. Its still wearable but feel like an extra 10 minutes would have resulted in a better finish.

    Brought two pairs of shoes in for cleaning/conditioning and was told it would be $25 dollars. When…read moreI came to pick up suddenly it's $25 dollars EACH. There are also new discolored splotches on the boots and the tongue of the shoe is still dirty so the cleaning job was not even thorough. I felt compelled to pay and tip because the guys were very friendly, but frankly I feel swindled and cheated. I would never have left my shoes there if I'd known that was the quality and price. I would have just bought the oil and did it myself. Be more transparent about your rates, I will not be returning.

    Mend Atelier - shoerepair - Updated July 2026

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