I brought my truck to Ouachita Collision because I successfully backed into a large bush, taking…read moreout the right rear quarter panel. I took the insurance quote in and got an appointment. The truck was repair in a couple days. Any additional interface with the insurance company was taken care of by the shop. The truck was back to me two days before the promised date. Everything looks like nothing had ever happened. The tailgate adjustment did need to be tweaked. The shop got me back in immediately and performed the adjustment. We are very pleased with the work and professionalism of Ouachita Collision.

From the owner: Auto Body Repair Shop! Windshield replacement, Hail Damage…read more(PDR) complete bodywork, and Frame alignment Stop by the Ouachita Collision Center we are happy to help

The Good, the Bad and the Ugly Let me start off with the…read moreGood, I now have a really nice looking paint job on my pickup truck. The Bad part is I took my truck in to their shop back in July 2023, the manager and I went over in detail as to what needed to be done. He gave me a price for the work that I thought was fair, I left it at the shop and the manager told me he would need a week to complete the work. One week went by and I gave him a call and he told me he was short handed and needed a few more days, I was good with that so in another week called again and same thing. Ended up being three weeks, I went to pick it up and I was pretty upset with the quality of work that was done but I needed my truck due to a vacation we had planned and had to have it to pull the RV trailer. The paint job itself looked good but the prep work was terrible, on the other hand the truck is more a work truck so I figured I would live with it as is. Now comes the Ugly part of the story, months later I was up in the bed of the truck and I noticed the roof of the cab was never repainted at all and the old clear coat had started peeling off. Now I was pissed, I drove it straight back to their shop and pointed it out to the manager. He agreed to paint it and correct the rest of the issues as well and asked that I bring it back to him on January 8th of 2024. When I took it to him on the 8th I was informed that he was no longer working their, the gentleman I was talking to informed me that he was the owner of the shop and asked me what the problem was. I pointed out all the issues and told him that to top it off the roof had not been pained at all. The owner agreed that the paint job was very poor and wanted to correct it all for me And asked if I could leave it there but it would take about a week and a half. Well I just picked it up today, February 8th. One month later I did get it back and it looks really great now. BTW, when I picked up my truck they had another truck in there that was getting a redo for the same reasons as mine, poor workmanship from when they had the MANAGER in there. Not saying I'll not use them again but now I do know plan on leaving your vehicle there for at least a month. Brian Smith, Mount Ida Arkansas

This business needs to be shut down. I now have to pay $1,500 to fix the "repair job" completed by…read morethis body shop. This was a full coverage insurance job and my deductible was paid. The new paint looks like orange peel and now my door controls don't work properly. I have given this company going on 3 and a half months to correct this issue. The owner has been very pleasant but I am to the point that pleasant doesn't fix my vehicle. I have contacted, the chamber of commerce, better business bureau, and a lawyer. Anyone else victimized by this company needs to do the same.

This shop was recommended by friends and my pastor. I hit a deer and wrecked the front left side…read moreof my Honda Odyssey. I had a quote from my insurance company and Doug actually gave me a better quote and used genuine Honda parts! They were very easy to deal with, gave me accurate timeframes for parts and repairs. I got my van back within 2 weeks and we had a LOT of damage. Looks as good as new. Definitely recommend - trustworthy and high quality.

I was contacted as soon as Yelp posted my 1st review. They fixed everything I…read more Was dissatisfied with . They were prompt in contacting me and arranging everything to get my car painted again and everything fixed Appreciate you standing behind your warranty.

I took my truck into have it repaired on Wednesday July 16th2025. Sorrells stated that it would…read moretake 1.5 to 2 weeks to complete. Since I was flying out of town on Thursday July 31st, I called them to see if my repairs were complete. They said it would take a couple more days. I arrived back in town on Wednesday August 6th (three weeks after I originally turned in my truck) and called my wife and they said it would be done that afternoon. They called me back the afternoon of August 6th and said the repairs were complete. When I got there to pick it up, much to my surprise, when I inspected my truck, it was not finished. One of the primary pieces that was. supposed to have been replaced, the chrome step $723, had not been replaced. Yes it was on listed on the Job order/and final bill. Also, the truck had not been cleaned up and ready to drive out. They said it would take another two days. I finally got to pick it up at 4pm on Friday August 8th, 24 days after I had taken it to Sorrells body shop. The one positive note, the secretary Rose was very kind and considerate.

Mike's Custom Paint & Body fixed my car recently, and I was so impressed at how beautiful of a job…read morethey did. I would recommend this business to anyone who is looking to get auto body work done. Friendly staff also. Thank you!!

Excellent place for precision body work. Superior quality work and detailed reports on the progress…read moreof the repair.

We were visiting from out of town when our Rental Car died. The Agency contacted us and told us…read morethat Scott's Company would be contacting us within an hour. Scott himself arrived at our location in less than 30 minutes and got us up and running! What a relief, and we were so impressed with Scott's demeanor and professionalism. We feel so fortunate that he was assigned to assist us, and again, get us back on the road. Many Thanks !

This makes the second time I've used Scott's in the last year and I am so pleased that I am sending…read moremy wife's car down there next week. I got my whole front end fixed in 3 days and the price was very good. Owner is friendly and doesn't mind staying at work late just to accommodate the schedule of customers. When I got my car back the whole outside had been washed better than I had done myself in the last two years. I am very impressed and I will be giving them all of my future business. Thumbs up to anyone working at Scott's. Thanks