Mena Mountain Resort is the most comfortable, quaint and clean resort I've ever been to! Denni and…read moreLou are the sweetest most accommodating hosts! We enjoyed our stay immensely and we will be back!

We've stayed here the past two years and are booking our third trip for next year! Great staff!…read moreGreat atmosphere! Great rooms that are spacious and clean! Too many towels to count!? Clean pool! Large warm hot tub! Pleasant music throughout entire property. Very nice/clean gas grill that we used to cook pork chops and baked potatoes on! We love this place and can not wait to go back next year when we are booking an extra night this time just so we have more time to enjoy all this place has to offer!! BTW: this is a great motorcycle destination as the roads surrounding have lots of curves with awesome views. Just head south out of western Missouri on Rt23 and ride the "Pig Trail" down ... set google maps destination for : Mena Mountain Resort ... and then just sit back and enjoy the ride!! (Attached is a pic we took of Lou & Denni (Mena Mountain Resort owners) who agreed to lead us up the mountain for a cruise on our motorcycles; great folks with hearts of gold!)

It seemed they did renovation, the rooms nice and cleaned, easy check in and out. Definitely stay…read morethere again when we're in town

We have stayed here 3 different times. The 1st 2. Being 10 & 8 years earlier. We knew to expect…read moreclean and at a good value. We were very impressed with the newest updates! They have done a great job of increasing that value. Last time we were in town we let the others pick the place to stay. It was about $60 higher but not nicer. It was more than one level ( a hotel) , but that was it. This stay was Nov.7th, 2024. Andy at the desk , was very friendly. No negatives to report. Being a retired truck driver , I've stayed at hotels quite a bit. This Motel is one of my favorites. I hate to pay a sizable amount and it's nothing special. This place suits me perfectly! We will be back, soon.

One of the best places to stay in Mena. John and Jo have perfected hosting. They have the primary…read morespot overlooking the Janssen Park and a wonderful porch for viewing it. Breakfast is outstanding and accommodations are very attractive and clean and the bed is extremely comfortable. John can tell you about Mena and nearby attractions or leave you alone; your cue. And I very much appreciated the listing of local eateries and their open hours in each room.

We really enjoyed our recent stay, would highly recommend! John & Jolynn went above and beyond to…read moremake us feel welcomed! Our room was spacious and the king bed made for a great night's rest. 'Chef John' made a great breakfast! Ample amenities, beautiful view of the city park across the street, oh, and the best dog was icing on the cake!

We rode our motorcycle down and checked in at 1030 at night. When we got to the room, the door was…read morewide open and the beds had no linens. They said the housekeeper walked out that day, but no one ever finished the room or closed the doors. They came and made the bed and let us go in. The room didn't feel clean, and after being a paramedic for years and going into nasty homes, I decided to check things out. I pulled the mattress back that they had JUST MADE and found remnants of blood spots and waste on the edges of the box springs. I knew it was from bed bugs, but trying to be optimistic I kept looking to see if I was wrong. Nope, the further I looked the more I found and then bam, right on the seams I found young and mature bed bugs still alive and moving. We immediately packed our stuff and went to tell them we were leaving to go across the street to Sun Country Inn (definitely recommend that place) and they weren't even surprised, they acted like it was normal and supposed to be acceptable and rudely told us "well you know there are no refunds, right?" I will NEVER stay here again and you shouldn't either.

This place is a nightmare. There is a sign posted at the front door that reads, "Absolutely no…read morerefunds". This should have been a red flag but my husband and I wanted to give them the benefit of the doubt. What should have been posted under that sign was one that read, " Stay at your own risk!". The first night we discovered the room was infested with cockroaches. The moldy smell of the room should have been a warning. We notified the front desk and the hotel clerk walked with us to THREE other rooms before we found one without evidence of cockroaches. The rooms all had the same heavy, moldy smell. We awoke, on the second morning, to find BEDBUGS crawling across the pillows and after tearing off the bottom sheet, discovered blood spots everywhere! Sure enough, we were both covered in bites. UGH!! We took the evidence to the front desk and checked out of the hotel. We had payed for 5 nights in advance and asked to be refunded for the two nights that we were not using. We were assured that "management" (and I use that term VERY loosely) would get back to us. Of course they did not. After repeated attempts to reach somebody who could help, I was told today by someone in "management" that the mysterious man in charge was only able to offer us a free night in one of those vermin infested rooms. It was almost comical until I glanced at the ferocious red bites in a ring all around my neck. In fact, the silly woman I spoke with today, said that she found no bedbugs in the room when she looked at it. WARNING: Stay away from this place. It is not worth the risk.

I had a very pleasant experience at this inn. I got caught up in a bad storm while camping and…read moreneeded a place to stay for the night. Darren answered my call late at night and was able to get me a room. This place has incredible history. It's very charming. But, Darren was a big part of what made me enjoy my stay. I was alone, scared, and tired after being caught in that storm. Darren made me feel at home in this inn. He even made me some incredible blueberry muffins in the morning to send me off. Thank you so much for your generosity.

We just stayed for our first time at the Sassafras Inn in Mena, Arkansas. What a great time and…read moresuch a beautiful, 125 year old home. We stayed in the Magnolia Suite upstairs and our friends who came with us had the Veranda Suite downstairs and they were both so very comfortable. We felt so very much at home, everything was very clean and overall it was just a great getaway. The Host, Darren took such great care of us, and his blueberry muffins were amazing. If you happen to be in the area or want to be, contact them, you won't be sorry.

This inn is our go to place when we are traveling from NWA toward Texarkana on Hwy71 and need to…read morestop for the night. The rooms are spacious and clean. The bed(s) are good with plenty of pillows and not too soft or firm which is great for a good night's sleep. Soap shampoo and lotion provided. Quiet location even though it's by an ambulance station. Microwave and fridge in the room Enter room directly from outside. Still have the old fashioned lock and key. No continental breakfast. Only hot chocolate, coffee, cappuccino round the clock. Little store area in the lobby for snacks trinkets and collectibles. Staff is friendly and helpful.

We stayed here for our yearly family vaction and rented 4 rooms. On Friday night I was staying in…read moreroom 103 and about midnight we were woke by water coming out of the bathroom ceiling light fixture. We were moved to room 209. The next day my family member in room 104 woke to water coming out of their bathroom ceiling light fixture, they were moved to room 107. That evening my room, 209, toilet overflowed and it started leaking into my family member's room, 108, bathroom light fixture. When we checked out we asked about compensation for all the trouble we had during our stay, just a discount on the rooms we didn't even ask for a free room, just something for having so many issues and we were told that the issues were not their fault. I asked for the owner to call me back and was told I would be called back that day (Sunday). I never received and call back so I called that evening and was told that she was told to let me know management had left for the day. I asked her again to leave a note for Eugene Taff to call me. I never received a call by noon on Monday so I called again and got the manage on duty. She told me that she was told by Eugene to not call me back and their would be no discount given for the issues we had. I am disgusted that someone would manage a business like this and be a coward to not face a problem and call a customer back. I have stayed at this hotel many of times and besides the nasty carpets have never had these kind of problems until now, I guess new owners. I will not ever stay at this hotel again. Room 103 is supposed to be non smoking but you can open the door and smell smoke. All the rooms we were in clearly had previous water issues which you could tell by the water damage and mold in them. I can't imagine that water coming out of a light fixture could be safe either. I hope you this review helps lead you to stay elsewhere so you do not experience the same issues and rudeness. Terrible customer service, I DO NOT RECOMMEND! If I could share my video of the water coming out of the ceiling I would but it doesn't allow me to share it here.

I'm not sure if it's just the room we got and/or because it's a smoking room, but this is by far…read morethe worst place I've ever stayed at so far. Every corner has dirt and cobwebs and who knows what else in it. The tray that holds our hotel soap is covered in either rodent feces or some type of mold. There was a live insect crawling on the wall that the TV is on. The bathtub is disgusting and the shower curtain is a barf-yellow color. This was one of the only places open because we booked last minute, and I can see why! I will never voluntarily come here again.

Hey, looking for a place that is not just another hotel room. Look no further than here. Get a…read morebedroom with a private bath plus 3 stories of house to stretch out in for about the same price as a regular hotel room. You get a basket of goodies to munch on such as muffins, cookies, orange juice, bottled water, fruit, coffee, and sausage biskets. We have a hot tub under the stars, paved driveway for your motorcycle, outdoor grill for your cookouts, plus wi-fi. We have a game room with big recliners and a big screen tv to watch the games on. Make a reservation today!!

I wouldn't give this place any stars if that were an option. The room was down right filthy, sheets…read morehad stains and holes in them, dust on everything, paint was chipping and peeling. Not to mention the train that went through three times in an hour. We didn't stay. Packed up our luggage and left. When I returned the key and told the lady at the desk my issues she just shrugged her shoulders.