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Memory Matters

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Memory Matters

Community Service/Non-Profit

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3 years ago

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Deep Well Project

Deep Well Project

(1 review)

Ok, so, this past end-of-summer, I got stranded in HHI during the hurricane and lost everything: my…read morephone, car, wallet, all of it...gone. I was destitute and crying and in a really dark, dark place. I wish I could say that Deep Well made it all better, but THEY DID NOT. This place SUCKS. They did "help" me a bit by letting me shower there, ONCE, and giving me some "food", but other than that they very seriously ruined some things for me, FOR SURE. When I went there to get help and they were closed, I ended up meeting a young man just outside who worked with them and who lived "out back", aka had set up a tent in the woods behind this place. He was a nice guy, and we spoke at length about Jesus and work and how we both had come to be there. He eventually told me that he was "moving out" because he had finally saved up enough money and gotten himself an apartment! I congratulated him and asked what his plans were for his tent situation. He said he was just going to leave it there. I asked if he minded if I "moved in", being absolutely destitute and desperately in need of shelter. He said go right ahead. So I did, for a few nights. But then one day I "came home" to find the entire campsite had been cleared out! ALL my things, which were really his old things, except for a few clothes, some nice lotion I had scrapped money together to buy that was basically brand new, and this BEAUTIFUL candle a new island-friend had given me she had made HERSELF that I hadn't even burned yet because it was soooo nice, were GONE. I was DEVESTATED. If you've ever been homeless and without, if ANY of you stuff goes missing, let alone ALL OF IT, it feels like a DISASTER. So, I go inside this Deep Well place and inquire after my things. First of all, for a place that "helps people", these old, white ladies are pretty judgmental-seeming. They looked at me like I was trash and were not quick to help me at all. No one had any answers for me about my missing things or what had happened at all, and when I saw my car key on a desk, instead of just taking what was mine, I asked for it, like the polite young lady I can be. The woman was pretty weird about giving it back to me, asking what model car it was like I was CONNING her into giving me a random key for some nefarious purpose unbeknownst to any of us. It was very lame, disappointing, unChristian; and I must say, they had to have known this other person was living back in their woods for months before me! So, they had to have been ok with that. If they knew he had "moved out" and went to "clean up" his campsite, they surely would have seen that some woman was now living there. What did it cost them to just let me keep staying there?? The tents were hidden, bothering no one, and nothing had changed except I had "moved in". I guess they preferred that homeless person to this one??? I guess they don't like women?? I don't know, it just felt kinda personal... Also, my car key was pretty well hidden: they must have really searched for it, and then decided to save it??? :( Weird. Also, a lot of places on the island give fresh food to Deep Well and I NEVER, ONCE saw or was given anything fresh. It was a lot of peanut butter (for what???) and canned stuff (I had no can opener!!!) and, like, apple sauce. So... to WHOM and WHERE was this "fresh food" I was denied elsewhere, going??? In any event, "Deep Well Project" turned what was a disaster to me personally in MY life, into a SHAME for both them AND me AND Hilton Head in general. If I could give them no stars, I would. Pretty SHALLOW WELL, ladies. :(((((

From the owner: The Deep Well Project is an "Angel Charity" Helping our…read moreHilton Head Neighbors in Need.

Memory Matters - nonprofit - Updated May 2026

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