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    Memory Lane

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
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    Ashley Outlet

    Ashley Outlet

    2.7
    (15 reviews)
    7.1 mi

    I left a 5 star review 7 years ago when Lonnell was the manager. I had been back a couple of times…read moresince that review. He was the manager then as well. Because of those positive experiences I returned in April again. Preston was now the manager. At first he was very helpful. UNTIL I purchased the furniture. I was told terms of the payments that differed from the final result when signing the agreement. I let that go without much thought because overall I was happy with my purchase. Then came the delivery and there were problems from beginning to end. Preston assured me he would assist me until everything was resolved. He did not! I am STILL waiting for a refund on my delivery, as well as for someone to even think to offer compensation for the almost 2 months of aggravation I have had to deal with at this point! Preston is very polite but doesn't follow up or follow through! I have continued to leave messages and texts through his work number and I have now decided to leave this review! It's a shame because I love this store and had planned to continue to return but if this is what I have to deal with it's absolutely not worth it! As a manager he should have the ability to reach out to whoever he needs to if someone is not doing as they said they would in another department. The lack of communication fort and communication is unacceptable!!!

    Awesome customer service, I am very impressed by Marty Guy she was so helpful and friendly with me…read moreand my family ... nice prices and beautiful furniture.

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    Ashley Outlet
    Ashley Outlet
    Ashley Outlet

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    Furniture World

    Furniture World

    1.7
    (38 reviews)
    6.8 mi

    It is the worsted experience ever. Do not buy anything from this store or business. Purchased a…read moresofa set 3 plus months ago and all I got was excuses after excuses that it will be delivered and still waiting. Terrible service. Cannot call the business because it has no number to call. Prices were reasonable if you can wait for a year to get it delivered. Avoid at all cost. Store was clean and nicely arranged. ** PLEASE READ ALL THESE REVIEWS BEFORE GOING** my mistake was i didn't and it will be costly. Delivery was made after 3 months and was very professional. They set up the couches and make sure everything works before leaving. Took away the old furniture (for a fee)

    Don't do business with these thieves. I went to purchase a…read morenew sofa. They tell me it would be handmade. The day of delivery the driver calls me the say they don't have my order. Nobody in the store knows where my order is. Finally at 9pm.. they bring me the wrong one. Late at night, in the rain. I tell them take it. They say keep it and call tomorrow. I finally get a hold of someone at the store next day. They promise my sofa will be delivered same day, but no it wasn't our brand new handmade one it was the one on display because it arrived with no tags and my family can't stop sneezing From all the dust coming out of it. I call to get a refund and they say they are keeping a 25% return fee. 25% of $2650???! So y'all want to keep $600 for me not getting what I want!? Now my options I'm stuck with a piece of furniture my family is allergic to or I'm out of $600. That's crazy work. They are very unprofessional as well!!!! I pay $2650 for a living room set it should be delivered no issues AT ALL. But there were so many I can't count. BAD BUSINESS!!

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    Furniture World
    Furniture World
    Furniture World

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    Memory Lane - furniture - Updated June 2026

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