During our recent visit to Chase Bank branch located at 45 Prospect St, Stamford, CT 06902, we were…read moredirected to Ms. Mirelys Morales, Relationship Officer Banker for a banking issue. I was impressed with her service. She is knowledgeable, professional and helpful. She went above and beyond to help me. I believe, employees like her are an asset and I wish her best of luck.

Be very careful with this branch. They took $285 out of my account for a safety deposit box I…read moredon't have. I've been fighting for 3+ weeks to get my money back. The branch manager Andres hasn't returned my calls and the way they treat a long term customer like me is disgusting.

It was a pleasant experience to open accounts at Stamford branch today. I was immediate greeted by…read morea staff and the banch manager. Ms. King, the branch manager, was very courteous and friendly. She also explained acoount features and fees to me patiently. Most importantly, Bankwell doesn't nickel-and-dimed customers to death. So far, I'm also impressed with the quality of the online and mobile banking tools and they're easy to navigate around. Furthermore, the phone bank customer supports were very help and nice. I'll provide another update after banking with Bankwell for at least a month.

From the owner: As Stamford's local community bank, Bankwell in Stamford combines a full array of banking services…read moreand financial expertise with the care and attention you can only get from local bankers who know you and the communities they serve. Our team at the Bedford Street branch can help you open new accounts, apply for business loans or mortgages, and much more. We're here to assist. Plus, there's an ATM on site.

I recently went in to open an account, and I have fairly mixed feelings. Initially, I had a great…read moreexperience getting signed up for an account. I was helped quickly, the guy who helped me was very helpful, and didn't push any extra financial products on me. However, after going home, I discovered he was sort of sloppy on account setup. He had never set up my online banking, and at the time I signed up for an account, their ATM card system was not working at the time I was in the branch, and they mailed me a card (which was fine) but never set a PIN, so I had to twice all in to TD to get all of that straightened out. So maybe not the best place to set up an account per se, but TD overall is a nice company to do business with.

Very dificult bank to work with Weak customer service…read moreWould not recommend this bank to any of my friends

I wish I could give The First Bank of Greenwich zero stars. Here's my experience:…read more I was originally planning to borrow $100K from Wells Fargo. The loan officer there, who was leaving to work at The First Bank of Greenwich, convinced me to apply with them instead. He promised to personally introduce me to the bank manager and a VP, which he did. At The First Bank of Greenwich, the VP required me to deposit $100K into an account in order to receive a $100K "secured" loan. Both the VP and the manager assured me that, within two weeks, this would be converted into a standard loan. That turned out to be a complete lie. Instead, they held onto my $100K for two months, during which I had no access to it, and ultimately informed me that they would not be approving any loan. When I decided to walk away and asked for my money back (I returned their $100K check, which I had never deposited elsewhere), they had the audacity to charge me $500 just to withdraw my own funds. In other words: they took $100K of my money, used it for two months, refused me the loan they promised, and then charged me $500 on the way out. I do not trust this bank and will never do business with them again.

What a wonderful bank... The personal attention, kindness…read moreand courtesy extended by all of the staff at this bank is truly above and beyond. After several decades of business banking - and at several banks - the First Bank of Greenwich has, again and again, gone out of their way to help in all ways big and small, that I've not seen elsewhere. In an era where decent customer service is constantly diminishing, this bank brings a refreshing and helpful level of focus and attention that's unfortunately hard to find elsewhere. And as a small business, with little to offer in terms of fat bank accounts, I still seem to get attention and service at the 10/10 level.

So. I have to go to Bank of America to pay my alimony. I have been doing this for 9 years now. A…read morefew days ago I walked in to this branch for the umpteenth time. I was minding my own business when a woman who appeared to be a manager or customer service approached me and asked what I was doing. I told her I was making a deposit. She asked if I had my debit card, I assume to tell me to use the ATM, and I told her I did not have an account at this bank, I was making an alimony payment. She then took my papers, which I thought was to do the deposit for me, as customer service has done for me in the past. She then began berating me as to what I had written on the back of the check. Since it was the same thing I had written on the back of the check for 154 months, I told her that I had been writing it for that period of time and that no one had corrected me in the past. She expressed doubt that I was being truthful. In front of people that I do not know. In public. As a representative of the bank. Therefore I walked out. I tried to go to another branch to complain about her, and they told me "just use this branch from now on". Be careful with these people. Bank of America apparently has very poor hiring, training and supervision standards if their staff are allowed to act in this manner to the public.

There are rarely more than 1 teller on at a time. This was the case even before covid.read more

Be careful when applying for a home refinance. I went through one - paid them…read morea substantial application fee and then they rejected me because of "certain criteria" I have GREAT credit. They will take your money and give you nothing. Do your research first and ask what are the possibilities that will reject my loan? I would go to Chase as they told me up front it is not worth doing the refinance.

It's 9:55 am walked in as one of the first customers. As I…read morewalked in I said a friendly and loud enough for everyone to hear good morning! The 3 tellers Left to right; Donalda, David and Janet stared at me like deer caught in the headlights. David finally built up the energy to reply and say good morning, the ladies continued glancing over. I just used the ATM which only offered 5's and 20's so I asked to exchange for larger bills. Just a friendly FYI....... You represent this institution as well as yourself. Be a professional! A friendly good morning or good afternoon sets the tone and goes a long way.

The service left much to be desired. I wouldn't recommend coming here. Not a lot of staff also.read more