Incompetent from start to finish - save yourself a huge headache at a very stressful time…read more Goofed up obituaries - never made it into Pittsburgh Post. Waited, in procession, at the cemetery because the incorrect time was communicated to them. Death certificates took three plus months to arrive because the first submissions were glaringly incorrect. Spoke to random individual on the telephone about the issue without family permission or knowledge. Unbelievably unprofessional when it really matters most.

Both of my in laws died in the past 3 weeks and the way that David & Natalie & staff took care of…read moremy wife was nothing short of fantastic. From the very first time they walked into our home, they touched our hearts with a prayer and a sincerity that is rare these days. There was never any pressure. Their prices were very reasonable. The makeup and hair specialist was truly amazing. And the actual building is large and very beautiful.

If I could give this owner and business zero stars, I would. I chose this business because it is…read moreall women owned. I thought this would be a great way to honor my loved one's memory. Well, I was wrong.The owner, Danielle, does not know the laws r/t POA and legal decision-making which cost my loved one's estate thousands of dollars in attorney's fees. She also made changes to the obituary at the request of an individual who did not have the authority to make any decisions. Not only did Danielle change the obituary without my approval, she didn't even have the courtesy to let me know that she made changes. The owner was unprofessional and refused to do the right thing for my loved one who ended up spending 21 days in their care because she refused to "get involved." She had no problem taking my loved one's money. Shameful behavior from a so called "professional" who cares about the people she supposedly cares for in the end. Would never recommend this funeral home to anyone even as a last resort.

The best of care, from the very best of people Just a short note to thank, Stephanie Easter and…read morethe entire staff at Pittsburgh Cremation! They are unbelievably compassionate and making a difficult time truly bearable. Stephanie, keep doing what you doing, your truly amazing and awesome. Yours, George Ross

English Funeral Home were a great assistance in planning and caring out the funeral services for my…read moreparents, both in their 90s. My mother and father lived in a retirement community near Oakmont, while my siblings and I are scattered in various places around the US. Mark, Melissa and Megan walked us through the required paperwork (including creating and publishing an obituary in the newspapers), coordinating with the church for a funeral religious service, and the cemetery for the internment. The visitation was well done prior to the church service, and a funeral procession afterwards to the cemetery was seamless. They even helped us by arranging for a military color guard for my father's (a US Air Force veteran) burial. My family is very grateful for their professional and compassionate service.

The staff was professional, courteous and sensitive. I can't speak highly enough for this crew of…read morepeople. They made a very difficult time into a pleasant remembrance. I would trust no one else with my loved ones.

Paul and his staff are knowledgeable, kind, empathetic, and supportive. We could not have gotten…read morethrough this tremendously difficult times without his wisdom and support We are forever grateful

Paul was extraordinarily caring and professional, very supportive of my nephew after his mother had…read moresuddenly died. He took my nephew through the decision making process in a direct and pressure free manner, helping him when he changed direction without hurry or pressure. Paul is direct and respectful, supportive throughout the entire journey. I truly appreciate his help and would recommend him highly.

Managing a funeral during Covid is not easy and Ralph Schugar staff and Sharon Brody were beyond…read moreour expectations. They were caring, helpful and treated my family with respect and gave us welcome advise when we needed it. From start to finish, they patiently walked us through the process and helped us make the best choice for our family even arranging for a special viewing for the grandchildren to say goodbye to their beloved Papa . My mom did not want to split up my five siblings and wanted us all with her so they arranged for a stretch limo. The cemetery had issues with the actual grave site and they help navigate so that my mother and siblings were satisfied, we had a grave side service and they arranged for chairs for all of the older attendees and a tent. They even assisted with live streaming so that out of town guests could join us. My oldest brother had many many demands and required some extra attention and somehow Rose on the Schugar team was his personal aid and made him feel heard and got him what he needed quickly. We had one day to pull together a service, arrangements and shivas and they helped to get it all done. Thank you for helping us while we were at wits end during one of the worst times in our lives. I highly recommend.

There are times when all of us need to come to grip with reality regarding the inevitable. Ralph…read moreSchugar Funeral Chapel is one of the few ultra Orthodox Jewish funeral home in Pittsburgh. Clearly by far it is the best. They offer funeral packages, graveside packages, or you can make up your own. The chapel is an adequate size for the ceremony. Judaism dictates no open viewing but rather 1 hour visitation before the service. Casket remains closed. Off to the side of the chapel is the mourner's room where family and friends may pay their respects to the deceased' next of kin during that visitation period. They provide you with information on how to find the various cemeteries and give you a small book of prayers, and a listing of the yearly Yahrzeits (Hebrew anniversary of date of passing) for the deceased. Their phone answers 24 hours round the clock so there is always someone available. They provide excellent service and compassion and understanding to the one in need. Another service they offer is a prearrangement which I lean towards. Often times in a period of loss a person is under much duress and as a result has a tendency to overspend. You can arrange an apt with a member of their staff and declare your intentions for your next of kin or for yourself. Around the time of the Jewish High Holidays in the fall they give out complimentary Jewish calendars. I have utilized their services in the past and have been here on a number of occasions. Out of respect for the chapel no photographs please.