1. Melissa Izatt - COUNTRY Financial representative

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Eagle River, AK

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Melissa Izatt - COUNTRY Financial representative

3.3 (4 reviews)
Closed • 9:00 am - 5:00 pm

Services - Melissa Izatt - COUNTRY Financial representative

Homeowner or property

Car and truck insurance

Life insurance

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Justin Goodman - State Farm Insurance Agent - State Farm Logo

Justin Goodman - State Farm Insurance Agent

(13 reviews)

I had a wonderful experience with Maddi Cassel-Roden for…read more Justin Goodman, Agent. They were quick, changed deductable on my whim and very helpful. This was a quick and easy transition from old insure into State Farm. Thank you for the great service, timely responses, and able and willingness attitude.

We had all of insurance with this goofball's office. Over the 40 years I have been with them for…read morethe most part did an okay job. We recently called to make a payment on our truck insurance. The receptionist was eager to help us pulled up my husband's name and quickly tapped on our mortgage insurance, which we do not pay through State farm. $1500 was taken out of our account that was supposed to be 500. When we realize this after looking at our account we called. When asked about the transaction we were told what happened and we were nice about it and we understand mistakes. The problem was we did not get a refund. It has been over 10 days which we were told we would get it within 7 to 10 days. We called yesterday and were told that it was in the check was in the mail and it was going take two weeks or so for us to receive it. This is a total of 30 days to refund us $1500. Needless to say we are switching to another office and are really hopeful that their office help is more professional and accurate. This is a very unfortunate situation because it's hard to change after 40 years. The worst part is Justin. We tried to talk to him. We called several times. They were willing to transfer us through to him until they figured out who we were. Justin has been so rude to me in the past for no reason he's just not a nice guy. we never have been able to discuss the situation with Justin. We were offered his voicemail every time we called even though initially they said he was there and could take a call until we told them who we were.

Melissa Izatt - COUNTRY Financial representative - homeinsurance - Updated October 2026

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