Dr. Bhanot and her staff are amazing! They are always kind and professional & always get back to…read moreyou promptly if you should have a question or a need. Couldn't be happier with them.

Dr. Bhanot is excellent when it comes to general reproductive care. She made pap smears as…read morecomfortable as they can be, and does her best to reassure her patients. Scheduling with this office is also easy and there is plenty of parking. I cannot recommend her if you are looking for endometriosis care. She is against referring out to surgery, and pushes birth control, something that cannot help endo and masks symptoms. However, she may be a good fit if you are looking to become pregnant while dealing with endometriosis. But had I followed her instructions for endo care with no surgery, i would have lost my kidneys and multiple other organs.

Eleven years later, and I'm still going to Dr. Basham for my annual exam. I travel well out of my…read moreway to see her. All my other doctors are in a different network. But she makes what can be a vulnerable, uncomfortable, and awkward experience as easy as possible. She's so nonjudgmental and practical. She answers my questions and takes time to educate me. Sometimes she even anticipates what I'm trying to express and helps out when I'm not sure how to say something. So grateful to have found a gem like her!

During the visit the doctor carefully reviewed my medical history and talked through possible next…read moresteps. The nurses were helpful and friendly, assisting with everything smoothly. The doctor seemed knowledgeable and made sure I understood what was going on. I left feeling like I was in good hands.

Dr. Shin is an exceptional OB, and I would highly recommend her to anyone. As someone who tends to…read moreoverthink, I truly appreciated her calm confidence and ability to make clear, timely decisions. She is incredibly knowledgeable, compassionate, and easy to talk to, which made me feel supported throughout my pregnancy. I recently delivered twins, and my experience with her was so positive that I would gladly work with her again for a future pregnancy. I have complete trust in her care and am very grateful to have had her as my doctor.

# They take the liberty of canceling your appointments even without your confirmation!!!…read more If you ever want your doctor's appointment to be canceled, even without your knowledge, then you are in luck, and the Doctor's patient service manager takes all the credit and liberty in doing this. Personally, I don't know the doctor, but I saw really good reviews for her and her team. Thinking that they would all be professional and provide an excellent diagnosis and service, I scheduled an appointment with her by calling Sutter Health's patient care line back in June this year for a UTI/Vaginal discomfort diagnosis. I got very frustrated when they cancelled my appointment today (10/4) for the one I had on (10/6) without even asking for my confirmation. They called me around 11:30 am while I was still in an office meeting, and even before I could hear the voicemail and respond, I got a message on the Sutter Health app saying that my appointment had been cancelled. My husband and I kept calling the Los Altos office from noon to 3 pm to find out why and how they could proceed without my confirmation. We just kept hearing that the manager was still in her "lunch". Only after speaking with patient relations was I able to connect with the relevant person. The staff member (Betty) who spoke informed me that they had the right to cancel my appointment without my consent, and I should be aware of all the conditions related to OB/GYN that Dr. Shin would diagnose. We found these comments to be unprofessional and rude, lacking empathy for me. Additionally, in the reason for cancellation, they mentioned that since I have already established my patient care at another facility within Sutter Health, I should go there instead. This seemed absurd, as I had already scheduled an appointment with the Los Altos center earlier in June. How can a patient be expected to be aware of all this information? Isn't this the duty of a patient relations manager? In the end, the staff sounded a little rude and even said, "I know you have a patient relation number, and if you want to proceed with the grievance, go ahead." This kind of attitude in health care is unacceptable, and it is not fair to cancel a critical appointment without a patient's consent. My right as a patient to reasonable continuity of care, advance notice of appointments, and participation in care decisions was violated. I request that the Sutter Health Patient Care Team investigate this matter so that, in the future, no one can end up in a similar situation.

Great doctor. Listens to your needs and highly experienced. The office staff is absolutely…read morewonderful. 10/10 recommend

The doctor showed a lot of patience and didn't make me feel rushed even when I had a lot of random…read morequestions. They explained things clearly and gave some options to think over. The place was clean and the front desk helped me figure out a couple things without a fuss. It wasn't perfect but way better than some other places I've been. Felt like a solid visit and the kind of care you'd hope for.

I started my journey with Dr. Aimee 10 years ago, when I first went to see her about freezing my…read moreeggs. At the time, I wasn't ready to start a family, but I wanted to keep my options open. I didn't have a lot of eggs, so I had to undergo several retrievals. As I got older, the quality of my eggs also declined. At my last retrieval, when I was 40, Dr. Aimee recommended trying PRP. She was very honest with me that it was a newer procedure, but that the results were promising. I ended up retrieving just two eggs. We created embryos, and incredibly, we ended up with one healthy baby boy and one healthy baby girl. Our son--the little boy my husband had always hoped for--came from one of those eggs I retrieved at age 40. With Dr. Aimee's help, I became pregnant through IVF, and we welcomed our beautiful son, who is now 2 1/2 years old. When we decided we wanted a second child, my previous delivery had been difficult, so we made the decision to use a surrogate. Once again, Dr. Aimee was there for us every step of the way. She connected me with multiple agencies, and I didn't have to wait long before finding an amazing surrogate who had been screened by Dr. Aimee. She was local, which meant I was able to be part of the pregnancy and birth journey in a way that was incredibly special to me. I also had a difficult time finding an in-network doctor we felt comfortable with, and Dr. Aimee personally recommended someone and helped make the connection. She went above and beyond--not just as our fertility doctor, but as someone who genuinely cared about helping us complete our family. Our healthy baby girl was just born, and she is absolutely perfect. I am so incredibly grateful to Dr. Aimee and her amazing team for everything they have done for our family over the past 10 years. They have been there for us through every stage of this journey, and I truly don't know what our family would look like without them. My husband jokes that if Dr. Aimee told me to jump off a bridge, I probably would. And honestly, he's right. That's how much I trust her. She is kind, compassionate, brilliant, honest, and direct. She always has her patients' best interests at heart and works tirelessly to help them achieve their dreams of building a family. I will be forever grateful to Dr. Aimee for helping us bring our two beautiful children into the world. She didn't just help us have babies--she helped us complete our family. I cannot recommend her and her team highly enough.

Dr. Aimee first helped us 7 years ago after my husband and I were struggling for 4 years. We did…read moreone egg retrieval and got two embryos. We got my first son from that round. After many years, my husband and I decided to try again. This time, we went through his insurance. We had such a horrible experience with the other clinic, we moved our leftover embryos back with Dr. Aimee. She gladly accepted to help us with our second. I cannot praise Dr. Aimee enough! She is a literal angel on earth. The reason we went to Dr. Aimee for our first son was because we didn't want to be treated like another number on a conveyor belt and she did not disappoint. Dr. Aimee goes above and beyond what anyone could ever expect as a patient. She has amazing bedside manners, she's hilarious and she answers any and all questions very thoroughly - I always wonder how she sleeps. If results didn't go our way, she showed us so much compassion. We never felt like another number/statistic and that's more than you can ever ask for while going through the stress of IVF. She might not take insurance, but you definitely get what you pay for. I've been with her for 2 retrievals, 6 years apart resulting in my 2 beautiful babies. We cannot thank Dr. Aimee enough! I've seen her practice expand and it's exciting to see how many more people she's able to help. Her team is AMAZING, warm and comforting. They communicate and troubleshoot issues efficiently and effectively. I never had any surprises with procedures or billing. We would recommend her a million times over because she is such a gem in Healthcare and an amazing human being. Thank you Dr. Aimee for helping us expand our family two times!! Saying we are greatful for Dr. Aimee is an understatement. We get to cherish our beautiful babies because of you. We love you!

I've been a patient of Dr. Aung for over 10 years now. I recently saw her for my annual appointment…read morea few days ago, and I couldn't be happier with the care I received from her. She always has my best interests at heart. I can always message her with questions and get a timely response. Since I'm getting older, she recommended I get my hormone levels checked, which I thought was a great idea. I've noticed changes in the past year and I'm not sure if it's due to peri menopause. The hormone levels will help determine if what I am experiencing is truly peri menopause. Dr. Aung is an excellent gynecologist and I trust her. She has excellent bedside manners and is so kind and empathetic. She includes me in the decision making and listens to my concerns. I appreciate that she is thorough with her assessments and makes me feel comfortable and at ease during my exams. I love the new office location at the Sutter Health Palo Alto Medical location on Samaritan Drive. I can get my lab work done there as well as imaging and even vaccinations. I'm very lucky to be under her care.

I see the positive reviews. I called several times over the past month to make an appointment…read moreduring business hours but had no luck. Yesterday, someone finally picked up only to inform me that she is booked up and I can call next week. Maybe I am being too hopeful but I will give it one more try. Are there any other options?

Dr. Adrouny and Kara are the first people in the medical field who have compassionately listened to…read moreme when I say I'm in pain or something isn't working for my body. I have spent many years being dismissed by medical professionals when it comes to chronic pain. The office is fun and very professional. I love the front desk staff because they actually remember my face and are very friendly. I appreciate the personal touches around their office that speak to who the providers are beyond their practice. Kara is the provider I've seen the most so far. She is so gentle, kind and knowledgeable. Thank you! Can't wait to see how the new office transforms over the next few months. You all rock!

Great staff, and doctor Adrouny of course is amazing! They all make you feel comfortable for all…read moreWomen's health check ups, obstetrics planning, monitoring, she's also extra cautious if somthing arises to make sure its somthing not serious. Meaning she's more thorough. To prevent any, escalated Women's health issue. You dont really see many docs taking the extra steps or precautions to look into things thorough. Which could make a patient feel more at ease. Cause she really does care and wants to best for everyone, instead of brushing it off and not doing anything at all. I highly recommend this place for any Women, & young ones into adulthood. A place that will make you feel safe. Thank you, to her office and team!!

Initial Yelp Review was removed. (Not by me)…read more Filed Medical Board Complaint (See photos) I found this OB/GYN because she happens to be in network with Cigna PPO and I had a pleasant experience with her receptionist by phone which is why I felt comfortable scheduling an appointment with Dr. Thanapathy. While undressed, Dr. Thanapathy asked me health questions about myself and family, which is standard practice for any doctor. However, her tone of voice and how she asked the questions were uncalled for. NOBODY, not even a doctor, has the right to talk down to anybody, which includes GASLIGHTING, a patient, like this! We have every right to walk out of any room. We need to normalize calling individuals out for their toxic and unwelcome behavior. That's exactly what took place here. Dr. Thanapathy is rude, condescending, unprofessional, borderline unethical. Her behavior seems normal to her which is alarming to any reasonable person. Do not support this woman's business.

Dr. Thanapathy is THE best! Her decades of experience and passion for continued education in her…read morefield of practice are what make her so precious. I moved away to the east coast several years ago and still travel back for office visits. I admire Dr. T's confidence and her direct communication style. I never have to wonder where she stands or what she believes is best for my health.

Not only is she a great doctor she's also very caring. I was sad when she left Sutter.read more

Where to begin! I believe Dr. Guerrero is a blessing beyond words. You know when you meet a Dr and…read morefeel like that Dr cares about you? Well, she does!! A true gynecologist that cares about you, and she did not push me to make a decision that is life-changing to benefit her, she pushed it to benefit me. And I feel good! My life has changed for the better, and after 12 years of pain surrounding my fibroid and excessive menstruation cycle. I had a hysterectomy(June 30th) and I am no longer in pain. My surgery went well, aftercare went well, and her team is fantastic, including her staff or the people who work with her. If you are looking for a gynecologist, she is the one! Thank you, Dr. Guerrero, for all that you are, and I pray the Lord continues to guide you wherever you are. Love, peace, and hair grease!

Amazing practice!! I am SO GRATEFUL that I was referred to this practice for an immediate and great…read morehealth issue. It can be tough to find a good OB-GYN when you are past your childbearing years. This practice is the nicest doctor's office I have ever seen. Prompt care, clean cozy environment and last but not least great fancy coffee drinks. Not to mention, a fantastic bedside manner from the husband and wife doctor/medical team. HIGHLY RECOMMEND!! I came here with an urgency/emergency. I had a Bartholin cyst the size of an egg in my "lady bits" that was caused by sloppy post-procedure negligence after a colonoscopy at CHOMP. I HATE CHOMP. Expensive, uncaring, hard to get appointments, patients treated like walking #s and $s, did I mention expensive?!?! We received a, over $13,000 ER bill for a migraine headache! How do an IV and a few shots add up to over 13k? I called CHOMP's OB-GYN dept to make an appointment AFTER I described the hell I was going through (due to their negligence) the Ad Min I was talking to said: "We can get you in the last week of April (it was the 1st week of Dec 2019) if it would help you out." Ugh, did you not hear that I have a cyst that is infected, has had to be drained 2x and the antibiotics are making me violently ill and throwing up?!? My husband lost 2 days of work already and I am living in a hell!!" She told me if it was "bad enough" I should go to the ER!!! I was dumbfounded and asked, "there is NOTHING between waiting months with an infected abscess for MONTHS and grossly expensive ER visits that completely debilitate me?!?" The answer was "No, it is either ER or April. That is ALL we can do." I called another great doctor and small practice, Dr. Terry Franklin's office and they recommended LAiMA. It was 3 days later and due to my 1-star review on Google that a supervisor from CHOMP called me to "help" me get an appointment in a more "timely" way. I told her I already found an amazing practice and that I will not remove my 1 star because it still stands that CHOMP fumbled this and my health. I got in the next day at LAiMA and they quickly came up with a treatment plan. Vlad REALLY LISTENS and wants to work with you rather than talking at you like most doctors do. I told him and his wife "I just feel poisoned." They proactively listen and let me know that they will not blow me off and believe me. When the fluid in the abscess was cultured, it turned out that I was 100% correct that CHOMP caused the cyst because there was e.coli present in the cyst that is usually only present in the large intestine. I now have concrete proof this was caused by CHOMP. It was a very unfortunate way that I discovered this amazing practice but I am SUPER grateful I did. I look forward to being a patient for many years to come. I have already recommended the practice to other women. Normally I would not discuss negative reviews in a positive one but feel I would remiss if I did not point out that people that attack this doctor think that CHOMP has their best interests in mind. They could not be more wrong. First off, CHOMP is a huge, rich and therefore powerful hospital that has a vested interest in eliminating any and all competition. 2nd, IF and only IF there is a shred of truth to their claims, does it not occur to them there might be a good reason he changed hospitals? He HAS to be accountable. He has to follow the law and not disclose things he has seen/experienced and or had patients see/experienced at CHOMP. If he did HE would be guilty of slander and liable. Some times doctors have to save people from themselves. I have "first hand The medical "system" in this country is broken and my recent experience has me grateful that there are still small, private practices like this one serving the community. If CHOMP had it their way, I would be medically tortured for months. The "facts" these neg reviewers cite are nothing short of the legal definition of SLANDER and LIABLE. It is one thing to tell your own story, one is entitled to this especially on this site, but to "recall" what was ALLEGEDLY (they really should look into their legal liability) said by "CHOMP nurses," friends/neighbors and a dentist is not only irresponsible but a tort. It is a good thing that these doctors let their good reviews and happy patients speak for them rather than sue for defamation of character.

I've been a patient for 15 years now and I gotta say, the staff all have great bed side manner,…read morethey treat you like family, the doctor is amazin, he treats you like he know you, all with respect. I love everyone there!