I really like Dr Bhanot and her office staff. I've had very good experiences when I visit their San…read moreJose office for my hormone pellets.

Incredibly wonderful and professional! Dr.Bhanot addressed all of my concerns in a timely manner…read moreand thoroughly educated me about the process. I truly appreciate her and her supportive staff!

During the visit the doctor carefully reviewed my medical history and talked through possible next…read moresteps. The nurses were helpful and friendly, assisting with everything smoothly. The doctor seemed knowledgeable and made sure I understood what was going on. I left feeling like I was in good hands.

Sadly we had a completely different experience with Dr Basham. We had to go to another doc a few…read moreweeks later to get the right diagnosis. It was the first time my daughter seeing an OBGYN, she did NOT take the time to ask the right questions based on what was going on. Without all the knowledge or concern, she immediately tried to solve the problem with a prescription which would not have worked. Another doctor ordered the right tests, did an ultrasound and immediately figured it very quickly and really took the time to address the situation. As a patient of this medical group for over 30 years, I was floored by this experience and now have an unnecessary bill of over $500. When calling to address the issue, they disagreed and didn't care. So if you don't have a standard issue I would highly recommend avoiding this doctor. I'm hoping this review will help avoid this situation for someone else.

# They take the liberty of canceling your appointments even without your confirmation!!!…read more If you ever want your doctor's appointment to be canceled, even without your knowledge, then you are in luck, and the Doctor's patient service manager takes all the credit and liberty in doing this. Personally, I don't know the doctor, but I saw really good reviews for her and her team. Thinking that they would all be professional and provide an excellent diagnosis and service, I scheduled an appointment with her by calling Sutter Health's patient care line back in June this year for a UTI/Vaginal discomfort diagnosis. I got very frustrated when they cancelled my appointment today (10/4) for the one I had on (10/6) without even asking for my confirmation. They called me around 11:30 am while I was still in an office meeting, and even before I could hear the voicemail and respond, I got a message on the Sutter Health app saying that my appointment had been cancelled. My husband and I kept calling the Los Altos office from noon to 3 pm to find out why and how they could proceed without my confirmation. We just kept hearing that the manager was still in her "lunch". Only after speaking with patient relations was I able to connect with the relevant person. The staff member (Betty) who spoke informed me that they had the right to cancel my appointment without my consent, and I should be aware of all the conditions related to OB/GYN that Dr. Shin would diagnose. We found these comments to be unprofessional and rude, lacking empathy for me. Additionally, in the reason for cancellation, they mentioned that since I have already established my patient care at another facility within Sutter Health, I should go there instead. This seemed absurd, as I had already scheduled an appointment with the Los Altos center earlier in June. How can a patient be expected to be aware of all this information? Isn't this the duty of a patient relations manager? In the end, the staff sounded a little rude and even said, "I know you have a patient relation number, and if you want to proceed with the grievance, go ahead." This kind of attitude in health care is unacceptable, and it is not fair to cancel a critical appointment without a patient's consent. My right as a patient to reasonable continuity of care, advance notice of appointments, and participation in care decisions was violated. I request that the Sutter Health Patient Care Team investigate this matter so that, in the future, no one can end up in a similar situation.

Dr. Karen shin is very kind and professional. She always…read morecares about her patients and provides high quality care to them. Dr. Shin saved our lives (my son and myself) I had preeclampsia in the third trimester, she helped me found it and provided very good care to me.

The doctor showed a lot of patience and didn't make me feel rushed even when I had a lot of random…read morequestions. They explained things clearly and gave some options to think over. The place was clean and the front desk helped me figure out a couple things without a fuss. It wasn't perfect but way better than some other places I've been. Felt like a solid visit and the kind of care you'd hope for.

The first time I met Dr.Watson was in front of me when I was in labor, with my legs open and with…read moremy husband at my side (it's funny that life takes you to those points). When I saw how big his hands were I started to fear, but the truth is he was very professional and patient, apart from that I appreciate the suture because it turned out excellent, almost as if I hadn't had a baby and you don't know how much that helps for mothers' self-esteem. Besides, I have heard many stories of babies whose bones break, for my part I know Dr.Watson was not in a hurry to pick up my baby, I did all the work and he practically only received her properly.

We are thankful to Dr Aimee for the rest of our lives. Dr Aimee gave us the gift of our baby. I…read morehave done several diagnostic procedures with her and also transferred an embryo under her care and guidance, she was spot on with her advice and guided us with every step of our transfer. She made a stressful process very very smooth for us . She is very kind, professional, incredibly knowledgeable, very sharp, thorough and has an amazing personality and also has a great sense of humour ! All her staff are also very kind and organised. She was the bright light in our dark infertility battle and gave me hope in my hardest times .She is truly the best in her job. She helped us having a baby and brought so much love and faith to our lives. We truly believe that she is a God sent. We can't thank her enough.

As a huge fan of palindrome numbers, I figured review #999 should be something out of the norm of…read morerestaurants and boba shops. Something that we struggled with for a while due to age was infertility. We had actually seen several fertility specialists during this long journey, and have gone through 3 rounds of IVF (2 mini's and 1 conventional) as well as an IUI. Although they were all unfortunately unsuccessful, we discovered that not all fertility clinics and doctors are created equal. While we found that many doctors take a very traditional, rigid and cookie cutter approach to treatment. Focusing more on luck through repeated attempts, Dr. Aimee was much more focused and tailored in her regiment. We always felt informed during this process, and confident in Dr. Aimee's recommendations. And unlike other clinics, we were always able to get ahold of Dr. Aimee directly. Instead of communicating with a nurse who would then pass the message along to the doctor if they felt it needed escalation. Along these lines, we were always shocked at how quickly we were usually able to get a response from Dr. Aimee. Sometimes even late at night. We often joked that Dr. Aimee probably doesn't sleep. Our only complaints about going with Dr. Aimee revolved around a few issues: 1) The initial application process to get a consultation with Dr. Aimee was lengthy, difficult, and required a lot of chasing from my wife due to poor follow-up and communication from the office. The individual handling review and processing of new patient applications would often go awol for days on end after sending out limited communication. 2) Billing was oftentimes not very clear and created a need for us to meticulously examine our bills line by line to ensure accuracy. 3) Dr. Aimee does not accept any insurance so 100% of the costs will be out of pocket. In addition, her rates are substantially higher than other clinics. Although we were ultimately unsuccessful with IVF, we were eventually blessed with a miracle baby through natural birth. Despite this, we would not hesitate to recommend Dr. Aimee to anyone looking for fertility care.

She treats you like a number. Barely wants to engage, it's almost like she has a foot outside the…read moredoor the minute she comes for your appointment. Under her care my epidural was unnecessarily delayed due to poor guidance provided and just in general I never felt she cared about me as a person.

I love Dr. Aung. I trusted her with both of my pregnancies and I felt well taken care of. I am an…read moreanxious patient and she always took the time to thoroughly educate me so that I knew what to expect. This helped put me at ease. She's experienced and was spot on about most things. She makes me feel heard and has a great sense of humor too. She almost delivered by first baby, delivered my second baby, and will be helping manage my endometriosis now. My family and I are so appreciative of her!

Great staff, and doctor Adrouny of course is amazing! They all make you feel comfortable for all…read moreWomen's health check ups, obstetrics planning, monitoring, she's also extra cautious if somthing arises to make sure its somthing not serious. Meaning she's more thorough. To prevent any, escalated Women's health issue. You dont really see many docs taking the extra steps or precautions to look into things thorough. Which could make a patient feel more at ease. Cause she really does care and wants to best for everyone, instead of brushing it off and not doing anything at all. I highly recommend this place for any Women, & young ones into adulthood. A place that will make you feel safe. Thank you, to her office and team!!

My first pregnancy was complicated and I needed some advice on family planning as I was thinking of…read morehaving another baby. Since my primary Obgyn was not available, I made an appointment to see Dr.Adrouny earlier this year and specifically asked if I would be seeing the doctor. I was told yes. When I showed up (with my husband), I was seen only by the PA (not the doctor) and she was not experienced and unhelpful. She couldn't answer my questions and repeatedly kept saying "I'm not sure, I'll have to check/research." The entire appointment felt like a waste of time. This is unacceptable and it feels dishonest. I was misled, got no helpful information, and walked away with none of my concerns addressed. I will absolutely not be returning and do not recommend this practice to anyone looking for real, professional care.

Dr. Thanapathy is THE best! Her decades of experience and passion for continued education in her…read morefield of practice are what make her so precious. I moved away to the east coast several years ago and still travel back for office visits. I admire Dr. T's confidence and her direct communication style. I never have to wonder where she stands or what she believes is best for my health.

Dr Thanapathy is an excellent OB-GYN doctor for my wife and she delivered our son 40 years ago. I…read moream sharing my very positive outcome with the PRP (Platelets Rich Plasma) injections that Dr. Thanapathy administered for my right knee osteoarthritis condition, that got worse with a Tennis knee injury, six months ago. I have been playing USTA Tennis league matches for the past 40 years. For the past 2 years I have been been playing Pickleball and Golf one a week, prior to the injury. When I consulted with my Orthopedic surgeon regarding my knee injury, he recommended a total knee replacement. I contacted Dr. Thanapathy since I wanted to pursue other non surgical options. Over the past 6 months, she administered 3 PRP shots, My knee condition improved with each shot. My gait has improved with no limping. I still have some knee stiffness and discomfort while coming down the stairs. Now I wear knee braces and I am back to playing doubles Tennis, Pickleball and Golf once week. If you have sports injuries and want to pursue non surgical options, I highly recommend consulting with Dr. Thanapathy.

Not only is she a great doctor she's also very caring. I was sad when she left Sutter.read more

Where to begin! I believe Dr. Guerrero is a blessing beyond words. You know when you meet a Dr and…read morefeel like that Dr cares about you? Well, she does!! A true gynecologist that cares about you, and she did not push me to make a decision that is life-changing to benefit her, she pushed it to benefit me. And I feel good! My life has changed for the better, and after 12 years of pain surrounding my fibroid and excessive menstruation cycle. I had a hysterectomy(June 30th) and I am no longer in pain. My surgery went well, aftercare went well, and her team is fantastic, including her staff or the people who work with her. If you are looking for a gynecologist, she is the one! Thank you, Dr. Guerrero, for all that you are, and I pray the Lord continues to guide you wherever you are. Love, peace, and hair grease!

Amazing practice!! I am SO GRATEFUL that I was referred to this practice for an immediate and great…read morehealth issue. It can be tough to find a good OB-GYN when you are past your childbearing years. This practice is the nicest doctor's office I have ever seen. Prompt care, clean cozy environment and last but not least great fancy coffee drinks. Not to mention, a fantastic bedside manner from the husband and wife doctor/medical team. HIGHLY RECOMMEND!! I came here with an urgency/emergency. I had a Bartholin cyst the size of an egg in my "lady bits" that was caused by sloppy post-procedure negligence after a colonoscopy at CHOMP. I HATE CHOMP. Expensive, uncaring, hard to get appointments, patients treated like walking #s and $s, did I mention expensive?!?! We received a, over $13,000 ER bill for a migraine headache! How do an IV and a few shots add up to over 13k? I called CHOMP's OB-GYN dept to make an appointment AFTER I described the hell I was going through (due to their negligence) the Ad Min I was talking to said: "We can get you in the last week of April (it was the 1st week of Dec 2019) if it would help you out." Ugh, did you not hear that I have a cyst that is infected, has had to be drained 2x and the antibiotics are making me violently ill and throwing up?!? My husband lost 2 days of work already and I am living in a hell!!" She told me if it was "bad enough" I should go to the ER!!! I was dumbfounded and asked, "there is NOTHING between waiting months with an infected abscess for MONTHS and grossly expensive ER visits that completely debilitate me?!?" The answer was "No, it is either ER or April. That is ALL we can do." I called another great doctor and small practice, Dr. Terry Franklin's office and they recommended LAiMA. It was 3 days later and due to my 1-star review on Google that a supervisor from CHOMP called me to "help" me get an appointment in a more "timely" way. I told her I already found an amazing practice and that I will not remove my 1 star because it still stands that CHOMP fumbled this and my health. I got in the next day at LAiMA and they quickly came up with a treatment plan. Vlad REALLY LISTENS and wants to work with you rather than talking at you like most doctors do. I told him and his wife "I just feel poisoned." They proactively listen and let me know that they will not blow me off and believe me. When the fluid in the abscess was cultured, it turned out that I was 100% correct that CHOMP caused the cyst because there was e.coli present in the cyst that is usually only present in the large intestine. I now have concrete proof this was caused by CHOMP. It was a very unfortunate way that I discovered this amazing practice but I am SUPER grateful I did. I look forward to being a patient for many years to come. I have already recommended the practice to other women. Normally I would not discuss negative reviews in a positive one but feel I would remiss if I did not point out that people that attack this doctor think that CHOMP has their best interests in mind. They could not be more wrong. First off, CHOMP is a huge, rich and therefore powerful hospital that has a vested interest in eliminating any and all competition. 2nd, IF and only IF there is a shred of truth to their claims, does it not occur to them there might be a good reason he changed hospitals? He HAS to be accountable. He has to follow the law and not disclose things he has seen/experienced and or had patients see/experienced at CHOMP. If he did HE would be guilty of slander and liable. Some times doctors have to save people from themselves. I have "first hand The medical "system" in this country is broken and my recent experience has me grateful that there are still small, private practices like this one serving the community. If CHOMP had it their way, I would be medically tortured for months. The "facts" these neg reviewers cite are nothing short of the legal definition of SLANDER and LIABLE. It is one thing to tell your own story, one is entitled to this especially on this site, but to "recall" what was ALLEGEDLY (they really should look into their legal liability) said by "CHOMP nurses," friends/neighbors and a dentist is not only irresponsible but a tort. It is a good thing that these doctors let their good reviews and happy patients speak for them rather than sue for defamation of character.

I've been a patient of Dr. Leibovsky and Maria for several years, just once a year for annual exam…read more After my first visit they asked me to provide a review, everything was great and I wrote a great review. Every year the service declined, the waiting time became longer. On July 9 2025 Dr. Leibovsky scheduled me for a "quick test". I came in on time, signed in and had to wait for 35 min in the lobby. Then the assistant took me to the exam room, I undressed, put on the gown and was waiting for Dr. Leibovsky for another half an hour. No one showed up, I dressed up, informed the register of my excessive waiting time and said that I can't wait for more than an hour. They were not aware if the doctor was going to see me. 9 months later I got a $125 bill for "Late Cancel of the appointment". I did not cancel, I was present and waited for more than an hour without any information. Dr. Leibovsky did not show up. I had second and third opinion on my physical health and neither of the doctors suggested that "quick test" was important for me. Billing department was not able to provide any information on this situation. Now when I read other people reviews I see that I am not the only one in such a situation. I wouldn't see them again for sure.