Yesterday, my parents went into Dr. Tee's office for a cardiology appointment. My dad who is 87,…read morehas severe lung cancer (among others), and has trouble standing and walking, took several hours to get ready for his cardiology appointment. When he and my mom arrived, he went to the window to check in. No one opened the window to acknowledge his presence. No check-in process was available. So since he has having trouble standing, he simply called out his name and sat down. My mom went to the window ten minutes later, and again, no one came. Twenty to thirty minutes later, my dad questioned from his chair why they were being ignored. A front desk person opened the window angrily and yelled at him "why are you speaking loudly?" Then said I will discharge you for this.
My parents sat quietly for 45 minutes while others were served. Then, when they inquired why they weren't being attended to, they were told that my dad had been permanently discharged from the practice. They were shocked as my dad has been Dr. Tee's patient for over twenty years. They said Dr. Tee had been informed and completely agreed with the decision. When my parents questioned that decision, the women behind the glass, and the nurses, threatened to call the police and a nurse said she "didn't feel safe" (which is laughable, given that my dad can barely walk, and hardly stand up!). They became verbally abusive with my elderly parents and then said that Dr. Tee completely agreed with this discharge.
This is not the first, second, or third time that we have heard of Dr. Tee's office staff abusing their power, but today they took it to a whole new level. I was never impressed with their lackluster care, but am sickened by their behavior and will make sure everyone hears about this.
This office is run by a bunch of high school bullies who finally got their moment and were verbally abusive with and humiliated my sick father. I hope these women are pleased with themselves for threatening and traumatizing a severely ill old man, and I hope anyone that reads this thinks twice about bringing their aging parents anywhere near this office.
Dr. Tee should be ashamed at the incompetence of his team and the hostile nature of his environment. Further, he should be ashamed of how he, a cardiologist, failed to support a more that twenty year patient, and do nothing about it. Is it that they over committed to patients and want to get rid of the elderly? Sure sounds like it me!
