What an absolutely beautiful experience we had finding our wedding rings at Medallion jewelers. We…read morewent in "just to look "and ended up having such a positive experience that we made a purchase then and there (Well, to be honest, we went for a walk first to discuss because it was our biggest purchase together as a couple). Alex, the proprietor, is warm and friendly and knowledgeable and made the experience so much more than just a financial transaction. He went out of his way to make our ideas possible. He was generous with his time and his knowledge. I will never forget this aspect of our big day. Every time I looked down at my hand and see that gorgeous ring on my finger, I will remember where it came from and the story behind it.

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

Robert is honest and a good craftsman, has done multiple repairs for me, as I am a bit hard on…read morejewelry. His charges are also fair

Friend spoke very highly of this Jeweler. Said the shop had a huge selection, plenty of ring…read moresettings, and that the staff was very accommodating. She's planning on getting a ring made. What a treat.

I cannot recommend this place enough. The interior is absolutely darling, and the business is…read morecompletely family-owned (4 generations!). The staff are SUPER nice, too. I went in to have some links removed from a new watch, and the woman who helped me did it in 10 minutes flat, completely free of charge. If I need another watch adjusted, or am in the market for something pretty, I know where I'm headed. If you're in the same boat, look no further!

Lake Oswego Jewelers is a great place not only for the beautiful pieces they sell but the owners…read moreare extremely helpful and friendly. Travis always has a smile on his face, is very welcoming and accommodating. You feel like you're being met by old friends with each visit. I highly recommend them.

This is one dynamic jewelry store that can really design a unique piece…read more From Deer antler earrings to stunning pear shaped solitaire's like mine!! Joey takes his time with your idea and draws it up to show you what your dream can look like. My daughter also loves her jewelry from here. I don't shop anywhere else due to the price and service I get from this family.

Incredible I went to every Jewelry store in the mall first…read moreprior, not one had what I was looking for. They had it, I went in knowing what I wanted. I didn't have to order either. Their customer service was amazing, I was looking for a rose gold chain 20 inch to replace the one I had that was damaged, and tangled from a different store. I needed it to wear my beloved pendant from Tiffany's. Both women working were incredibly helpful, and had exactly what I was looking for. The chain I got is beautiful. At a great price. No other jeweler even came close to the quality, and chain that I got from them. Plus my old chain they untangled for me, I believe it was the owner, volunteered to untangled it for me, no cost, and gave me a pouch to store it in. I'm highly impressed. From here on out I go there first. I recommend you do so too, they do not disappoint.

A bracelet of mine was too long and needed shortening. It was an affordable adjustment with a quick…read moreturnaround. The staff were knowledgable, attentive and very kind. I'm so excited to be able to wear my bracelet again! A lovely experience all around!

Had wonderful experiences with this group over years as a high end jewelry saleswoman. Recommend…read morethem highly! Their work is incredible!

Brought in a necklace design and diamonds from an inherited ring. Merna was extremely helpful in…read morehelping with the design. The final necklace was top notch.

They wouldn't accommodate me for missing grams they took and the piece that they made for me was…read morepoorly done, if you are looking for affordable jewelry and good customer service please don't ever go here

They should have more customer service more sales and they should be open on holidays very…read moredisappointing just because they don't wanna put anything on sale. That's what I think and that's why I never go back again. I've been a customer there past six years and every holiday I know that they were closed.

Doesn't follow posted hours, we wasted a trip for nothing. Is not that hard to be considerateread more

They perfectly resized my ring. Very professional and and friendly. As for the custom jewelry…read moreselection there are so many wonderful items to choose from. I will definitely be back to add to my jewelry collection

My custom engagement ring is beautiful! Richard really put in the effort and I could tell he's…read morepassionate about his job. Highly recommend this place.

It seems they are much more experienced with jewelry repair than watch repair. I think it's a safe…read moreoption for simple quartz battery replacement or external watch cleaning and polishing I had some more involved watchmaker work done and was the results were so so. The lack of communication was a bigger concern than the quality of work performed. Don't be in a hurry. I like their pricing, honesty, and they are really nice people.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

I had a wonderful time. Tony is ordering a variety of stones and various settings for me to look…read moreat. I am getting a diamond necklace. They had a perfect chain already in stock. Tony was very helpful. I have been going to this jewelry store for years. In my opinion, high quality and classy. The owner, is great.

This was my first time ever going to a jeweler for any reason. I was completely clueless and Lisa…read moreexplained everything and walked me through every step of the process. I went mining for Oregon sunstones in southern Oregon just for the thrill of it, and came back with some stuff I thought might be worth cutting. Lisa took the time to look through my collection and recommended five to send off for cutting. She had them cut to standard sizes, max karat weight, and they turned out beautifully. But wait, there's more! She also helped me pick out a couple of cabochon settings once I decided which two I wanted to make into necklaces. I decided on a red one for my mom and a schiller one for me. I picked the gold colors and settings and when they came back they were absolutely stunning! This was such a fun and unique experience for me, and Lisa was helpful, friendly, and just plain fun to hang out with during the entire 10-week process. I learned a lot and I'm so glad I did it. Thank you to both Lisa and Dyke for creating the best gift ever for my mom who has had an exceptionally rough year. *love* Oh, there's another thing-- they were able to make a gold nugget my dad gave me into a pendant, too! I think these guys can take anything you pull out of the ground and make it pretty.