Haiku for Medallion…read more Jeweler knows his stuff unconcerned bout making bank I leave with a smile

I called prior to ask the rate for buying my gold jewelry and he gave it to me and stayed true to…read morehis word when I went down there. Everything went smoothly. He is honest and nice. Great customer service. And I did call another high end jewelry store and their offer was much less. This place has been in business for a very long time.

Got my engagement ring resized here, and was very happy with the results! Robert was super…read moreefficient and friendly. The job was done in only 2 days, and now my ring fits great!

Update: received a text from Robert after posting this review. He apologized profusely and…read moreimmediately set up an appointment for me to come in and pick up my pieces. I appreciated the quick correction, and the work he did for me was beautifully done.

Great customer service. John kindly re-sized my ring for me. He was very thoughtful and…read moreknowledgable. I will take all my jewelry needs to Lake Oswego Jewelry from now on. :)

Lake Oswego Jewelers is a great place not only for the beautiful pieces they sell but the owners…read moreare extremely helpful and friendly. Travis always has a smile on his face, is very welcoming and accommodating. You feel like you're being met by old friends with each visit. I highly recommend them.

Robert is honest and a good craftsman, has done multiple repairs for me, as I am a bit hard on…read morejewelry. His charges are also fair

Friend spoke very highly of this Jeweler. Said the shop had a huge selection, plenty of ring…read moresettings, and that the staff was very accommodating. She's planning on getting a ring made. What a treat.

I actually did not need his service but is there when I need him due to my change of mind. His…read morecommunication skills are excellent and was willing to work with me. I am the one that backed out of my appointment not him, but good news is that I know exactly where he is in the near future. Linda S. West Salem.OR

Highest quality custom design & manufacturing. LOVE my custom ring!! Easy to work with, great…read moreservice.

I have a vintage, fun little piece of costume jewelry...it's my favorite piece. It broke a couple…read moreof years ago, and I could never get anyone to even look at it. Megan was more than happy to look at it. She fixed it, and charged me a more than fair price. I can't wait to go back to shop her store. She has all kinds of vintage goodies!

Megan repaired a broken silver and turquoise necklace for my wife. She did an excellent job. Thank…read moreyou, Megan.

The owners are the kindest people and their work is extremely well priced for the incredible job…read morethey do.

My wife and I took two rings to be appraised. Wow, the staff were friendly, very professional , and…read morefast. We got great appraisals and great documentation to share with our insurance company . Thanks so much.

Vent fixed a beloved ring for me that I worried could not be fixed! I am so happy and so pleased…read more Thank you! Will use again!

I was visiting Portland for a few days and came here hoping to get some nice quality jewelry as a…read morememory of the trip. I found a beautiful necklace with a small ruby on it, though the chain didn't compliment my current necklace. The owner (such a sweetheart), showed me a huge variety of other silver chains and in shorter lengths, and then put the ruby onto the chain she helped me pick out. I also got a simple pair of silver hoops that are amazing quality. Such amazing keepsakes and I'd definitely come here once more if I ever visit that side of Portland again.

I contacted my jewelers for a quote to resize my ring through yelp. Chad responded within 15…read moreminutes. The price was very reasonable. I brought my ring in yesterday. I dont usually wear rings due to the fact that I have skinny baby fingers and most stock rings dont fit me. My jewelers sized my finger and made sure the ring would fit correctly. They resized it within 24 hours. My ring has a simple plain band so it may take longer with other rings depending on the complexity. They did a good job resizing the ring. They have a pretty good selection of jewelry. Everyone was very helpful and they did have a good sense of humor.

Extremely frustrating experience. I would not trust My Jeweler with my jewelry again…read more I brought in several pieces for relatively straightforward repairs--a bracelet spring, a broken prong on a ring, and a separate older ring that needed a new head soldered on so a new stone could be set. I was originally told a couple of weeks. Two months later, the work still wasn't completed. Even worse, he made a major mistake with the ring that only needed a broken prong repaired. He CUT OFF THE PRONGS because he claimed he "thought" that was the ring I wanted the new stone set in. I never told him that. In fact, when I originally showed him the ring, we specifically discussed the broken prong, and he even checked the existing diamond and showed me that it was not loose. There was absolutely no reason for me to ask him to remove the setting or replace that diamond. Rather than simply acknowledging that he had misunderstood or made a mistake, he repeatedly tried to tell me that this was what I had asked him to do. It was not. Another bizarre excuse involved his carbon-copy paperwork. He repeatedly claimed that I had taken his carbon copy. I NEVER took his carbon copy--not when I dropped off my jewelry and not when I finally picked everything up to take elsewhere. In fact, every time we discussed the paperwork, he had a carbon copy there to show me. Yet somehow this became another thing he tried to blame on me. That was really the theme of my entire experience: excuses and shifting responsibility. I was repeatedly told, "a few more days," followed by explanations about being too busy and having too many interruptions. I went into the shop approximately eight times trying to get my jewelry completed or simply get it back. The shop was almost always empty, and on several occasions when another customer was there, they were also complaining. The one repair that was supposedly completed--the bracelet--broke again immediately and had to be brought back. What was especially frustrating was the enormous amount of time wasted. He would stand and talk at length while repeatedly explaining that he didn't have time to complete the work because he was constantly being interrupted. At one point I spent over an hour there. After two months of delays, broken promises, a failed repair, a ring altered in a way I never authorized, and repeatedly being blamed for things I did not do, I finally gave up and took my jewelry back. Bad business practices from beginning to end. If you value your jewelry and your time, I strongly recommend going somewhere else.

Not impressed. Kept changing the time on us so we went with someone else. The other computer…read morerepair company with whom we worked was excelled.

We come here for all our phone computer issues. Always Friendly and they know their stuff. Helped…read morewith some water damage and recovering our photos recently.