I am a member and I pay every month for a membership to come and play different sports, workout and mostly exercise. Despite the decent environment, I feel the staff are quite lazy and sometimes very hard to work with. Yesterday I was with my friends and we were in the Gymnasium playing some basketball. Badminton was allowed in the Gymnasium due to the fact that it was an "Open Gym." Me and my friends went the first time to ask the staff if we could have the badminton nets set up on half the side of the gym and the other side for basketball. The staff said that they would send the DM or Duty Manager down to set it up later. We were acceptable and patient while waiting in the Gymnasium. After maybe 15 minutes or so I went to ask again, this time they said it would be another 15 minutes before the DM would arrive to set up Badminton. I thanked the staff and returned to the Gymnasium after waiting a total of 30 minutes before asking again. I asked the staff at the counter and they proceeded to go inside and ask for a request for badminton. They came out and informed me the last time that the DM would be coming down "now." Of course that was false making me and my friends wait in the Gym for up to an hour, peering outside of the Gymnasium constantly, checking if the DM was going to arrive. Soon however the DM did arrive more than an hour later, she informed us that "The court was too full" and how "It would be too crowded having 13 people on one side of the court." I was acceptable and the DM informed us that she would be back in 30 minutes to check if it was more empty. However the statement of the Gymnasium being too crowded brought up a significant memory not a couple of weeks ago when a full family wanted to play badminton on one half of the court while basketball was on the other half. Apparently 13 was too full but I swear I definitely saw 21 people on one half playing basketball. We were not able to play basketball because of the people that wanted to play badminton. Yet the staff does not set up badminton when we ask but when a full family apparently comes with badminton rackets, they squeeze as many people as possible to the other side of the court. I was quite disappointed but not mad however. Now, going back to how lazy the employees and staff are, this event completely explains how bad it really is at Melcor. Of course, me and my friends went to play more basketball and played for up to 2 hours and the DM never really came back "after 30 minutes" to check if the courts were empty again. At this point we gave up going up to ask again and went up to workout. We later left the YMCA after working out and that was pretty much how I spent a day where I planned to be playing some Badminton into doing almost and only some of what I have planned going to the YMCA. Very Dissapointed Melcor, one star rating. read more