We ate dinner at Melby Outpost on Friday, June 27th. The food was good, and the service was excellent. When we approached the bar area to pay our bill, we presented a $25.00 Alexandria Big Deals Melby Outpost certificate (purchased April 14, 2025) plus cash for the remainder of the bill. We were promptly advised that the owner no longer accepts the Melby Outpost certificates. We proceeded to pay the bill using cash only and requested that the owner contact us. After a few days passed with no call from the owner, we reached out to the Outpost again and were able to speak with the owner. She confirmed that she had recently stopped accepting the Melby Outpost certificates. When asked if she had posted a notice (Echo Press, website, Facebook page, other social media, etc.) regarding this, she said she had not. When we mentioned that we felt the public should have been aware that this change would be upcoming and that we were not pleased that we had, in essence, been required to pay for a portion of our meal twice, she began raising her voice and subsequently disconnected the call. While the experience itself was disappointing, the owner's subsequent actions were even more disappointing. Fortunately, KXRA radio responded to the issue in a very professional way and credited our account for the money we had lost. We thought that diners should be aware of this as they make their decisions on where to spend their hard-earned dining dollars. read more