Concur with previous reviews. They do substandard work and have zero quality control or management…read more Gave them three simple tasks to perform whilst out of town; tire change (dispose of old tires), replace rear shocks, and replace rear lift gate arms. They changes out the tires and put the old ones in my trunk. Replaced the shocks, and did not replace the lift gate arms. At least this time they did not lose my registration like the last time. This place needs to be closed.

If I could give these idiots a zero star rating I would... should've done research beforehand, so…read morethis is really on me, lesson learned. they changed the front shocks in my 2004 merc E320, then told me they couldn't do the alignement because their machine was broken. (Information that could've been useful before they did the work. but ok). Anyways, driving home on the autobahn after the work was completed and I hear something rubbing underneath the car. They'd forgot to screw the transmission shield back in place and it eventually fell off. Went back to ask them what happened, they say, "Oops, we forgot". ok, no biggie I thought... later on, getting the front alignment done at another shop in the German economy, they tell me the front right shock hadn't even been secured in place and was loose on the wheel. Long story short, do not under any circumstances go to this place to have your car fixed; they will jack it up. If you're worried about the language barrier, there are plenty of German mechanics who speak good English and who will do honest work for you. BLUF: horrendous place; don't bother.

Can we give 0 stars? Ordered 4 new all-season tires. Appt took at least 3 times longer than they…read moreindicated. Front desk staff completely unhelpful with explaining why. When finally finished, I checked tires and they didn't even put on all-season tires that would pass inspection in Germany. Plus, they didn't clean them. Aren't we in Germany? Shouldn't they know this. Tried to charge me more than quoted and offered to replace tires at additional cost and additional delays. Horrible service. Uninformed staff. This is NOT a repair or auto shop. They sell accessories. I wouldn't even get my oil changed here. Pay a little more and go to a professional. If you want wiper blades, order them online. We will never go back and highly recommend you don't bother.

Okay had appointment for tires, great received in plenty of time. Having new tires put on rims,…read moreeasy quick job 1 hr max. Nope 35 minutes per tire at least and overall wait now three hours. Still not done. I'm truly disappointed by the speed of this place. I hope their work is warranted, however I'll never utilize again. It's like the guy doesn't know what he is doing, therefore taxes 3 times as long, no help etc.

My first visit to MB delivery center, had quite a few BMW Munich deliveries before. This one was…read moremuch better experience, factory tour was very educational/informative, employees are professional and friendly. There was an issue with the tourist registration that was corrected immediately. Restaurant food delicious....

This place is amazing if you're a car nut and a Mercedes-Benz junkie…read more I did European Delivery and picked up my car here and it was a great experience. The employees were very friendly and helpful and even gave me water and snacks for "the journey". They gave recommendations on where to eat and where to go and it was just a great time. If you're a car junkie, there is a store that has almost everything in the Mercedes-Benz catalog for purchase. They have various new models on display and this is the start point for the factory tour (they take away your phones and cameras for the tour and have you go on a bus to the factory). The restaurant in here is also great. It serves traditional German cuisine in a modern fashion. I really enjoyed my meal at the restaurant. While you're waiting for your car to be brought out, the lounge upstairs also has a variety of refreshments and hor d'oeuvres. I'll definitely be back soon :)

From the owner: Das Autohaus Epple bietet Ihnen hier die Gelegenheit, sich über aktuelle Opel und Seat Angebote,…read moreattraktive Serviceleistungen und Neuheiten bei uns zu informieren. Rufen Sie uns an oder vereinbaren Sie online schnell und unkompliziert einen Termin bei Ihrem Opel und Seat Händler. Das qualifizierte Team in unserem Seat und Opel Autohaus steht Ihnen gerne zur Seite und nimmt sich für Ihre Fragen und Anliegen Zeit. Wir finden für Sie mit Sicherheit genau das richtige Auto und bieten Ihnen vor Ort unseren professionellen Seat und Opel Service. In unserem Autohaus in Rutesheim hat die Zufriedenheit unserer Kunden höchste Priorität. Unser fachkundiges Personal hat deshalb das Ziel, alle Seat und Opel Service Leistungen immer ganz speziell auf Ihre Wünsche abzustimmen. In freundlicher Atmosphäre kümmern wir uns professionell um Ihre Anliegen und finden die optimalen Lösungen für Sie.

(This business is family-owned) We got our manufacturer's…read morewarranty inspection done here for free. Chrysler paid for the service, which is required in order to keep the lifetime powertrain warranty active. The thing that amazes me every time is the hospitality of the staff at this dealership. We had another emergency when the car had to be towed in. They again took care of our needs even though it was late and about to close for the night. The vehicle repairs usually are done faster than in the estimated timeframes. I would easily trust the staff here with my vehicle's needs again. By the way, the owner is very friendly too. I commend the crew for their patience while working with Chrysler on reimbursements for their work. Here in Germany, the dealers' systems do not communicate using a central network. (They're separate, regional networks.) So Chrysler in Italy had to coordinate with this dealer in order to update the VIN with the correct maintenance/warranty data. I applaud the efforts and helpfulness of this team. =)

I am a very satisfied new customer, The Car Dealer with…read moreService point with their whole staff made a very professional and inviting impression to me. I had a issue with my still relatively new gear at my Jeep Compass and they supported me from start on. Mr. Fritz as workshop manager is very competent and helpful. So I would like to say thanks to the whole team ! Very recommendable, I will come back if I have any issue. And Thank you for the chocolate x-mas Man ;-)