I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

This afternoon, my ninety year old father recovering from double hip replacement had a reaction to…read moresoap in his eye. I repeatedly asked him to let me take him a doctor. He repeatedly declined. (He's a stubborn old man). At 4:40 he finally decided he couldn't take it any longer. I knew it was a long shot as it was Friday 20 minutes before they close, but I thought I'd give it a chance. I called the office explained the situation to the receptionist. Dr Keener came to the phone, Listened to my situation and showed my family compassion in our time of need. They stayed late to care for my father. They did this with smiles on their face. I would highly recommend Dr Keener and his team. Westerville is lucky to have you.

A Gal Named Cinda Lou Antiques is your mid-century forward store in town and unlike other stores…read morethey are packed with entire sets of things such as glassware, carafes, pitchers and limited run dishwater. I loved the state of everything they sell you'd swear it was new and never used. Also the flow of the store is enjoyable as it makes one want to continue to explore slowly and touch everything possible. Its perfect for a one of a kind gift from an era previous to ours and with the quality that with be lasting as part of your story for years to come.

Friends and I recently spent an afternoon in Old Westerville and we happened to find this adorable…read moreshop after stumbling out of our lunch spot a few doors down. The bright colors, 60's-70's vibes, and fun name caught all of our attention. We didn't hesitate before nodding our heads in agreement, we had to go in! From funky clothing and jewelry to home decor, art, and kitchenware, this place just screams hippie wonderland... Take me back to the 70's please! It was wonderful. Towards the back of the building is a mini record store and that's where they hooked me! My record collection is largely oldies thanks to my grandmother. Luckily, they had a good mix of music and I picked out a more recent album I knew I needed in my collection. The staff was friendly, the space was fun, I'll definitely be back!

What should have been a simple prescription lens change for sunglasses turned into a six-week…read moreordeal involving multiple errors and unacceptable customer service. We brought in our own eyeglass frames with an existing pair of sunglasses that had dark black lenses, requesting only a prescription update. On the first pickup, the lenses were the wrong color (brown), while the original dark black lenses were still in the package. Management acknowledged the error and said the order would be corrected within two weeks. On the second visit, the replacement lenses were again incorrect--this time light gray, still not matching the original dark black lenses. At this point, after three store visits and weeks of delay, my wife requested cancellation and a refund, including crediting the insurance portion, so we could take the prescription, original frames, and original lenses elsewhere. She needs these prescription sunglasses for an upcoming trip. The situation worsened when the assistant manager was dismissive and unhelpful, stating she could not release the frames and original lenses or immediately credit the insurance portion. The tone and handling of this interaction were insulting and unprofessional, especially given that the repeated errors were not ours. We have since filed a complaint with America's Best corporate headquarters. The corporate representative has been professional and is working with the store manager to resolve and monitor the situation. We are hopeful this will finally lead to a resolution, but this experience has been extremely frustrating and time-consuming for what should have been a simple straightforward service. Stay tuned for updates.

I've always had a good experience here . The ladies are super friendly and knowledgeable! They…read morehelp out so much.. they exceed my expectations every time ..

Great place, friendly and knowledgable people. Little…read moredifficult to find it in a mall (near Macy's)! I highly recommend them....

I drove to this location today because of their expansive assortment of frames. There was a mix-up…read morewith scheduling but thanks to Shelby and her professionalism, they were able to rectify the situation and actually tend to me sooner than I had anticipated. I worked with Stacey, the unit manager, who helped me select a pair of glasses that was both comfortable and unique to my taste. Her expert opinion and service made for a quick and comfortable experience that made the visit well worth the trip from Pickerington. I have to go back to pick them up and am looking forward to working with them again. I encourage anyone reading this to place this branch high in their consideration list before looking into any other store.

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

I'd steer clear of this place. My last appointment I sat for an hour in the lobby after checking…read morein. Then was taken back for the routine checks with the machines which took all of 5 minutes. Back to the lobby for another 20 minutes. Slight change in prescription (doctor's words not mine) so it's off to the techs for the attempt to sell new glasses. I opted for the replacement lenses for the two pair I already have. $950 and ready in about two weeks. That was three months ago and no call or follow up. Needless to say, I won't be going back. there are plenty of other places where I can get poor service FOR FREE.

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?