Excellent care. Fast in, fast out. Outstanding service…read moreThey accept my insurance and are ready to answer any questions that you have Can not recommend enough

Love the doctors there who are great and wonderful, but front desk is a nightmare. They always have…read morean attitude when you come in and over the phone they get even bolder. Tried ordering glasses on the website pair because I lost my old pair and needed new ones for cheap and didn't have my prescription on me. I'm in fort wayne currently with my newborn in the NICU so going home to search for it was not an option, so the website said they could contact the office for it. I quickly got an email saying that the office said I wasn't a patient of theirs. Of all things that bother me, it's lying. There's no excuse for it. So why they did, I don't know, but I had to call them to straighten it out. And oh my lord what a headache. The woman was refusing to simply read a few numbers out loud on the phone. Talk about laziness! I even explained that, no, I can not come in and physically pick up my prescription, and that I didn't need a new prescription or anything physical, all I needed was a few numbers read out loud to me. It was that simple! But she wanted to give me attitude and refuse to do the most simple task that I could have possibly asked for. Thankfully a family member near by is able to stop in, but they're just going to do what I asked for in the beginning, call me and read out loud numbers on a paper. I think it's insanely childish and petty to first of all lie, and then secondly get an attitude just because they were called out on it, and then refuse a simple task, aka their job, because they're mad. They claimed it was illegal which is such a reach, I would have been glad to provide any sort of identifying information needed, but the entire conversation she had an attitude! I always thought they were a bit unpleasant coming in to pick things up but this really solidified my opinion of them. It's a shame because again like I said the doctors there are great, but the receptionists really ruin it!

The environment is cozy and inviting. The staff is so friendly. My teenager wasn't thrilled about…read morebeing out and about before noon on her day off from school, but Dr. Rich made her laugh and made her feel empowered enough to ask questions for herself, and the ladies helping her pick out frames really helped boost her confidence. As a mom, that meant the world to me. I got the help I needed as well. We both loved the environment and the whole experience today. We're actually excited for when we have to go back :) Thank you so much to everyone that interacted with us here today!

Dr. Rich is the best optometrist i have ever seen. He has the latest equipment most optometrists…read moreare still using the same stuff i saw back in the 60's . his staff is great and a good selection of frames.

I had a "bubble" on my eye, just like I had in 2009. I went to Grossnickle Eye Center back then to…read moreget it taken care of which they did very well, so I knew to go there this time, too. Fortunately, they were able to see me right away. The intake process was simple. The technician giving me an initial eye exam was friendly, personable, and thorough. I saw Dr. Zink. He conducted a thorough exam and explained to me what exactly was happening. I greatly appreciate that he took the time to speak at a layman's level so that I could understand what was happening. He gave me clear instructions and set an appointment for the near future. I was very satisfied with their service.

They want to control your care.It is your life you should have the right over your life not them…read more Just out for the money.I feel sorry for the people that they have taken their money just because they are on Medicare and they have gotten away with it so far.I was told they were one of the best but that is not the experience I had. If I could put 0 stars I would.

Patient beware! The office staff is unprofessional. The take no responsibility for mistakes. The…read moreoffice manager is unhappy, unprofessional, unhelpful etc. They claim they have no connection with Midwest Eye on Dupont in Ft. Wayne. They claim no responsibility for the call center that should answer the phone. I tried for 60 minutes today without success. This facility and it's staff is a disgrace!

New doctors would improve the business. The doctors you have obviously do not know what they are…read moredoing. My husband and I went to two different doctors at this business and later we had to obtain another exam elsewhere. They lack the ability to do correct eye exams. I have talked to friends that have expressed concerns. Many have purchased glasses here that just didn't seem right for their vision.