First off it is now called Cyber Haven. If you can go anywhere else I would highly recommend that…read more I know there is not much, if any competition in Ft Smith so if you can go to Tulsa or Fayetteville, do that instead. They had my laptop for 5 weeks and never a call or anything. They couldn't fix the issue and wanted to sell me a fix that would have cost as much as a new laptop. Plus the only progress I would get from them was when I had to go in there and ask about it. The employees are nice but I cannot tell anybody to go there at all.

The owner needs to pay his rent. I went in for my phone repair and met a locked door, the landlord…read moresaid he'd unlock the business when he got his rent. Lol.

I just called this place and a male answered the phone. I ask if they had a product, he replied…read moreNOPE and hung up immediately. There is no reason for this. I will not call them again!

Went to get my Macbook screen replaced... waited two weeks. My boyfriend went to pick it up, and…read morethey replaced the screen with a completely different color. My computer was rose gold and they replaced the screen with silver. so now my computer is two different colors. They didn't call and inform us that it was gonna be gold or that they had to wait to get Gold. Once we told them we paid $600 to get the screen like it was. They told us we'd have to wait another two months for a rose gold to even be in place.. terrible communication. terrible service. do not recommend.

Ron took the time to listen to what I needed. Came to my house so we were in the place I needed to…read moreget my new pc to work again. - and my 4 old pc s data moved Along with the files Presto my turbo tax worked. So I could use all my old data. One pc hard drive was an odd one. Ron researched the needed tool and recovered all the data from the odd pc hard drive that two other it business services had told me the data was not recoverable. Well ron recovered it. Medical information that would have taken me days to reconstruct he recovered !!!! Plus much more. And my printer prints again. Best service from a real "can do" it troubleshooting guy!

Great guy that helped me out in a jam . He even offered me an espresso while I waited. Top notch…read moreservice that you can rely on. I will definitely use his expertise in the future should need arise.

In reference to this company's sister company, Arkansas Airwaves LLC, an internet service provider…read more Took our deposit money without providing service. Many excuses and stall tactics. After acknowledging they could not install the service, they still failed return our deposits after many, many promises to do so. Their business phone number is a cell phone and they will block your number to avoiding speaking to you. After 9 months we had to take them to court. They failed to appear, however the judge heard our complaint and we received a judgement. It's been more than a year and still no refund payment nor have they responded to the court. I am aware of other families who gave more than the $548.48 we paid them and they too are without service or contact. I would not advise giving them a dime regardless of their promises. System will not allow me to rate a zero.

Awesome people, even though my laptop couldn't be fixed the guy was stellar and told me everything…read morewrong with it and told me what I should do

Nice guys very friendly and they have good costumers service and knowledge on what they do and good…read moreprices I definitely recommend

So a friend told me about this cell phone repair shop. He says because of the service, he only…read morecomes here to buy whatever he needs instead of going to walmart. So of course I had to come here when grandma's charging port wasn't working. So this gentleman comes out, greets me, and asks me what he can help me with. I told him and he said he would take a look and see what the problem was. He took the phone into the back for about five minutes. It gave me time to look around the shop and see all the interesting cell phone and accessories they had available. And the prices were not bad either. Which explains why my friend continues to come here. The gentleman returned with grandma's phone and told me that the charging port had some metal pieces in it, and that he removed them and it's charging now. But when I went to pay, he told me there was no charge for cleaning the phone. I've have yet to visit a cell phone repair shop that didn't charge me for something. This is a first for me. And just like my friend, I will continue to come back here to bring my business. Five star all around for customer service and quality

I called ahead they told me to come in any time and I didn't need an appointment. It was an…read moreAssurant claim to fix the phone screen. The guy at the counter was very rude. I told him I had a claim number. He said I needed to make an appointment. I told him I called and they said I could just walk in. He said that's fine you still need to make an appointment. Very confusing and very poor communication. You need to make an appointment even if you're a walk-in. Could have been explained in simple terms. He needs customer service training. I'm only giving 2 stars because I made the appt in the store and he said it would be an hour.