i liked this place UNTIL I had to deal with the bigger fella that works in there , so rude ,…read moretreated me like I was some trash he couldn't wait to get rid of , gave me some ridiculous price on items I brought up to get a loan on , he acted like he knew everything about everything and he was right about everything, 0 out of 5 stars , I had never been so disrespected in me life as a adult and i never will again as long as I don't go back there , ' Not everyone is on drugs'

To be honest I have never purchased anything from here, however, I have browsed here several times…read moreover the years looking for musical equipment. They have a small selection of guitars available but they are behind the counter where no staff is located. It is impossible to see the prices of the guitars or to get a better look at them. Most of the time, they do not pay attention to who is looking in the back. You may have better luck with the items in the front.

Communication with this company is next to impossible. They don't pick up the phone, take forever…read moreto answer emails. Had to resort to messaging on eBay! Purchased a watch, took a full week to ship and they shipped with 3 day shipping over a weekend. Once the watch arrived, I noticed the watch had weak aftermarket/non-Rolex bracelet springs, I communicated the issue with "Eric" and was told that I was already given a very good price and not much they could do, and asked for a receipt for replacement spring bars to see what they could do. After emailing a receipt, dead silence. I could not recommend this company any less. Avoid and save yourself a massive headache, specially in terms of communications.

made an offer to me of 500 dollars then changed it to 700. Not a business that keeps their word…read more Have let other Veteran's know so they don't go there.

Unrealistic value on items. This feels more like a scalpers game than a normal pawn store. The…read moreworkers are rude and rush you out of there too. Don't go here for anything.

This is the most organized, clean, and professional pawn shop I've ever seen. I actually feel like…read moreusing the term "pawn shop" doesn't do them justice. Fantastic product selection, everything priced clearly, they take things to a new level of professionalism. Everyone I've ever dealt with has been amazing. To be fair, I've never pawned anything here so I can't speak to that process. Typically it isn't good anywhere I've been but I can't make an opinion either way. Sales staff is cool and easy to talk to, and the female salesperson there is especially cool. Cheers y'all !

I shipped 39 troy ounces of sterling silver to Midwest refinery in Florida as requested and have…read morenot received a dime. It has been 8 weeks since they received the shipment and no check no transfer of money. Called and they say they are waiting for a buyer. I will call again tomorrow. Something changed with this company for sure. Hmmm let me see there are over a million buyers of sterling for computer needs in the world right now. I think they have become a problem to deal with

I used these guys for over 10 years here and there and service was good. The owner retired and his…read moreSon in law takes over and moves to FLORIDA. I sent them some gold on 2/23/26 it arrived on 2/26/26. NO CHECK, NO EMAIL, I've sent them an email 3 days ago and no answer. Will not do business with them again, do not recommend. I will be sending them a summons and complaint. If I don't see an check by Monday.

Closed 20+ mins early. They were really weird about it. Don't put up hours if you don't plan on…read moresticking to it. Would have been fun to look around.

Roger was super helpful and generous for our antique coins! Go to this shop it is amazingread more

Normans is a phenomenonal & outstanding store for purchases. Their customer service is impeccable…read more They're mindful of one's financial status as well & considerate if you should run into a financial dilemma & will work with you. From my 1st purchase 6 year until now, I keep returning. I've recommended others and they have been just as satisfied or more.

Nice lowkey spot! Good selections on gold necklace. Got me a good deal on necklace & matching…read morecharm! Check them out

I've wandered in here a couple of times over the years, looking for higher-end watches, but never…read morereally noticed anything that caught my eye. In the back of my head, though, I knew that this was the place to go, if you're a serious buyer. A few days ago, I took my mom on a tour of the M-59 pawn shops. She'd never been to one, and it seemed like a fun outing to discover a new treasure. I knew she was interested in jewelry, so I saved Lang's C&L for last. Having been to Pontiac Brokers, National Pawn, and American Jewelry & Loan, I had forgotten about just how big their selection was here -- which is to say, if you're just browsing, set aside an hour or more. The selection is impressive, and there's a nice blend of new, used, and estate mixed together. One of the employees checked in on us frequently -- but not in a hovering "are you going to buy anything?" way. She was incredibly nice to work with, and seemed like she would have taken all the time in the world to help my mom out with a small purchase. Besides nice employees, the policy seems to be to take a piece, identify, and weigh it before giving you a price. The pricing isn't dead on par with melt / spot value, of course, but it's not "Holy crap! $300 for 1 gram 14k studs? Are you nuts?" pricing typical pawn / broker customers are accustomed to. There wasn't a single price I heard that didn't sound fair, and a couple that were actually less than I was anticipating. So, she picked up a couple of items, kicked around a third, and we ended up leaving. Not too long after, she regretted not getting the third item, and by then, I was kind of regretting not getting an estate piece that caught my eye for my wife. We went back, and there wasn't the slightest bit of grief over pricing or taking additional time. Every price offered earlier in the day was honored without hesitation. Meanwhile, I noticed something really unique: people coming in to sell and pawn (and there was a steady stream) were happy, and I don't think I heard a single person argue price. It was kind of mind blowing, actually. The most honest jewelry store I've visited in forever is also the most honest pawn shop. Bravo. Minor quirks that prevent that fifth star: Parking is kind of crap. A lot of people seem to park on the sidewalk, and from what I can tell, they don't get ticketed. More law-abiding customers have to park next to the mattress store, and to be honest, it would be stupidly easy to rob people. It's not an inherently dangerous area, but I tend to pay more attention to my surroundings there. Also, I've always been kind of disappointed by their watch offerings. I tend to keep on the lookout for interesting automatic Accutron, Bell & Ross, Breitling, and Tag Heuer pieces, but have yet to see one here. By and large, the watch selection is used lower-end stuff you'd find on an Amazon Lightning Deal. Coins, earrings, pendants, rings, necklaces? They've got you covered. Watches, not so much. If you're cool with buying outside of a mall (and really, you should be!), and aren't put off by the layout -- which is a simple maze of bulletproof walls, this is the place to be. I'm absolutely coming back more often to buy.

Love how friendly everyone is. Got my ring sized and just picked it up. It sparkles. Thanks ps and…read morefits perfectly