i liked this place UNTIL I had to deal with the bigger fella that works in there , so rude ,…read moretreated me like I was some trash he couldn't wait to get rid of , gave me some ridiculous price on items I brought up to get a loan on , he acted like he knew everything about everything and he was right about everything, 0 out of 5 stars , I had never been so disrespected in me life as a adult and i never will again as long as I don't go back there , ' Not everyone is on drugs'

To be honest I have never purchased anything from here, however, I have browsed here several times…read moreover the years looking for musical equipment. They have a small selection of guitars available but they are behind the counter where no staff is located. It is impossible to see the prices of the guitars or to get a better look at them. Most of the time, they do not pay attention to who is looking in the back. You may have better luck with the items in the front.

very helpful and knowledgeable group of guys ! highly recommended…read more brought in a few of my nematic tools for a loan and they had no problem doing so.

This pawn shop has the best prices for quality used guitars in the area. Most of the pawn shops are…read moreoverpriced. I have bought two of them in the past and they are still in great shape. I cannot comment on their other products or how they pay for merchandise bent that I'm not a seller.

I'm a regular customer at the Pontiac location. There's been several instances where I literally…read morewalked in the door at the last minute before closing. BUT, like true professionals, they were very patient, reasonable, smiling; we took care of business, and I walked out with the loan I needed, smiling as well. Thank you very much Erik, as well as Amir (who just recently took care of me). Much appreciated

Communication with this company is next to impossible. They don't pick up the phone, take forever…read moreto answer emails. Had to resort to messaging on eBay! Purchased a watch, took a full week to ship and they shipped with 3 day shipping over a weekend. Once the watch arrived, I noticed the watch had weak aftermarket/non-Rolex bracelet springs, I communicated the issue with "Eric" and was told that I was already given a very good price and not much they could do, and asked for a receipt for replacement spring bars to see what they could do. After emailing a receipt, dead silence. I could not recommend this company any less. Avoid and save yourself a massive headache, specially in terms of communications.

Mickey really made a hard decision easy. My fathers coin collection was large and it was hard to…read morelet it go but it was something that had to be done. Mickey made it easy, offered a fair price. I would recommend him anytime. Thank you Mickey!

Extremely disappointed. I previously bought a silver round here at $93/oz despite the messy shop…read moreand cold service, but my second visit was even worse. I stopped by at 4:00 PM (heads up: they close at 5, not 6 like Google says) and the owner rushed me out, claiming he had zero selection left. It's clear he doesn't want the business. I ended up going to Treasure Trove down the road and had an excellent experience with great service. As a new stacker, I'll be taking my business there from now on. Don't waste your time here.

I can't say enough wonderful things about Tapper's Jewelry and the incredible people who make every…read morevisit such a special experience! I've had the pleasure of working with Jamie, Maria, and Alek, and I have to tell you, these three are absolutely AMAZING! Their knowledge, professionalism, kindness, and genuine passion for what they do make shopping at Tapper's so much more than just purchasing a beautiful timepiece. From my Rolex purchases over the years to my newfound love (or should I say addiction? ) for Grand Seiko, they have made every experience memorable, exciting, and, most importantly, FUN! What I appreciate most is that I never feel like I'm just another customer walking through the door. I genuinely feel at home every single time I visit. There's never any pressure, just great conversations, plenty of laughs, incredible watches, and people who truly care about building lasting relationships. And to me, that's what luxury is really about. It's not just the beautiful watches or jewelry. It's how people make you feel, the trust you develop, and the relationships you build along the way. If you've never experienced Tapper's Jewelry, you're truly missing out! Whether you're shopping for your very first luxury watch, adding another Rolex to your collection, discovering the incredible craftsmanship of Grand Seiko, or looking for that perfect piece of jewelry, do yourself a favor and ask for Jamie, Maria, or Alek. I promise you, you're going to love them just as much as I do! Thank you, Jamie, Maria, Alek, and the entire Tapper's family, for always making me feel so welcome and for reminding me why I love this hobby so much. Five stars simply aren't enough! You have a customer and friend for life!

Didn't realize there are so few locations with a certified representative to replace a battery for…read morea Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a little candy and snack stand as well. I don't think I've ever seen an actual bar inside of a jewelers. It looks like tappers is the main anchor at the shopping center? More like they have the biggest outdoor signage. Have to insist the Orchard mall to get to it. It's inside and to the left. $15 for a quick battery swap. $35 for a full sweep check and reseal and battery replacement. Steve told me to come by today and he would be able to replace the battery for me in 15 minutes himself. He's pleasant. This jewelry store has some of the most beautiful sapphire and diamond jewelry I have seen among other stores. Their variety is expansive and extensive. I was able to get the battery replaced, but they were not able to get the crystal or back resealed, so it's currently not considered waterproof. Have to limit any splash on it, and obviously cannot immerse in any water until it's taken to the factory location. Service is very good.

customer service was great. but the price offered to me was a lot less than I expected. 1921…read moreMorgan silver dollar coin.Wasn't selling for a perfect coin because it wasn't. Just selling for the silver price. They offered me $35. And I walked away. Silver was at $90 that day and I know it's 80 or 90% on them coins. So I'm guessing tops $70, they offered me $35 no way. I walked away.

Absolutely amazing experience. My mother's wedding ring needed to be resized and we wanted to add…read moretwo side diamonds for her anniversary. I cannot even begin to describe how incredible the ring came out. I would recommend this jeweler to anyone. Thank you!

Very helpful. Solid silver and gold coins and jewelry. I felt I received a very fair price.read more

Months ago I visited this business several times based upon reviews, trying to get an honest…read moreestimate for some men's antique jewelry and watches of my grandfather's that I've held onto for years. I sold them a couple of non-functional antique pocket watches for $40 on the first visit, but later balked on a similar offer for a box of assorted jewelry pieces, offhandedly told it was costume, worth only $50-100. Went down the street to Abbots and sold two pocketwatch chains and several antique tie pins from the box they took the time to inspect and find they were actually gold, netting $1400 instead of $50...seriously. Avoid and stay far away unless you are selling bullion, where the value of the item isn't in question. They were quite dishonest with me.