They provided a airline replacement powered chair to me in 2022. I started having issues with…read more Stopped by unannounced to the store recently. Their tech was available and took a look at it. Five minutes later after they connected a controller to it and they changed a setting. The problem is gone. I asked what I owed. They said no charge. This is customer service!

My wife & I need to give Noelle a 5 star review. My wife has horrible arthrofibrosis in her knees…read moreespecially her right knee. We needed a lightweight easy to use electric wheelchair for her. She looked around and online, but we found the perfect one at Mobility City and Noelle was the perfect saleswoman. We are looking forward to more out & about adventures because of this wheelchair.

Whoever rated this place at a 1 seriously needs to check their actions and attitude. I have been…read morecoming to this specific location for years. Every single time I have received nothing but a wonderful personalized experience. If I have to call the employees are pleasant and knowledgeable. If I was confused or had an issue any of them were willing to walk me through my problem. This is a wonderful location. Thank you for your excellence service!!

Please don't buy CPAP equiptment from here unless you have the patience of a saint and are happy…read morepaying extra versus ordering online. As another reviewer said, you have to hope that they get back to you if you leave a message or pick up when you call. They don't care to check what they order. I recieved the wrong tubing and am being charged much more than was said over the phone. When I decided to call it quits with Quipt, the person at the front at least tried to seperate what was rented from them versus what is mine at thend. "Don't worry about it", said one of the do-nothings in the office. That is their motto after you sign up for a rented CPAP. Here's hoping they don't try to steal any money from me and try to charge for the incorrect tubing they delivered that I drove there and returned. At the moment, the charge is still on my account. Also you can't turn off autopay without calling the main office. When I called, they said my account doesn't exist and I have yet to hear back. I'm sure the people in this location are below-average but I'd stay away from this company in general.

We had a clean cut tub done. We absolutely love it. I wish we would had had it done a lot sooner…read more It is so easy getting in & out of the tub now. He did an excellent job. We highly recommend this company to everybody. On a scale of 1-10 for the job they did for us, they get a very well deserved 10. Thank You.

He put in shower bars and one on door going to garage. Did a great job super nice people coming backread more

This is the worst company I have ever dealt with. They came out and installed a ramp. The install…read morewas done very poorly. The discs that the ramp were seated on were all installed upside down. It took forever for them to come out to fix it,and when they did, they did not do the repairs correctly. I tried to get them to come back out and fix it. It was failing in a way that I couldn't use it. It's a wheel chair, accessible ramp, it was very much needed. They never came out, would not return my calls. I had to go to another company called Med X Change, they came and fixed it, professionally, timely and courteously. I would never deal with National Seating and Mobility again.If you care about your loved ones , please be careful do your research before even considering this subpar company.

From the owner: At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work…read morecompletely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Awesome experience renting a van to take my dad around while in town! Easy pick up - clean, fully…read moreloaded, comfortable van. Angel was an absolute joy to work with! Thank you!!!

From the owner: Southern Bus & Mobility provides Wheelchair Accessible Vehicles and Mobility products to the…read moreBreese, IL area.

After a fall in the home, my mom needed help gaining her independence back. I went into the store…read moreto look at the lift chairs. I was so pleased to find out they rented them. Mr. Bradley (owner) was so helpful and even showed me some items that I never even thought about. I purchased some safety bars and he was able to install them the very next day and deliver the lift chair. Wow!! Such incredible customer service!!! I am so glad I came upon this wonderful store and owner. I would highly recommend Mobility Plus!

From the owner: At Mobility Plus in Ballwin we are certified to help you stay active and safe in your home and on…read morethe go. We have a showroom where you can test products like mobility scooters, powerchairs, wheelchairs, lift chairs, bathroom safety, rollators/walkers, ramps, stairlifts, and other mobility equipment. We also offer free in-home consultations as well as delivery and installation of stairlifts, custom ramps, and other safety equipment. Rental items are also available for temporary illness, injury, or when family member with limited mobility are visiting. We pride ourselves on excellent customer service and making sure you are fully satisfied with every purchase that's been individualized for your unique needs! Call or come by to experience why we are the best mobility equipment provider in the greater St. Louis area.

This business owner has mentioned litigation and to kindly remove our review post, because he feels…read morethat some of our information is inaccurate. So, we are clarifying aspects of our review. He stated that he was paid less than we stated. To clarify we did pay the accessibility dealer $17,349 for the modifications to our UTV and they paid him whatever he was due. When we indicated that amount it is an all-inclusive bill for modification and transportation. He disputes the cable situation so we want to clarify that the cable we spoke of was installed on our UTV at the time we received it. All this being said this business owner has offered to purchase this UTV back from us or give us and upgraded cable (which we have already replaced). The problem with pursuing this avenue for us is we are left with NO UTV and our son suffers the consequences of this by not being able to go anywhere in a UTV with his track chair. Plus we are out an additional $2000 for the corrective work. We offered as a compromise for this mess that he reimburses us our corrective fees. If he does so we will let you know. I believe that a person should be allowed to offer their personal opinion or belief of their experience with a company without fear of the threat of retaliation or litigation. ORIGINAL REVIEW: We had to hire someone else after delivery to fix his incompetence. One star only because they lengthened the body and the drive line for us, so we didn't have to. There was a cable less than a quarter of an inch that was Jerry rigged as the shift cable. Not even Polaris.! The driver seat was at such a backward tilt we couldn't even reach the pedals. The foam on the seat cushion isn't even covering the metal, so it hurts your butt. Our wheelchair brackets were only tack welded and one came off the floor that it was supposed to be welded to. When lengthening the frame, he only reinforced part of the frame. And then only reattached part of it. He welded the drive line bearings directly to the frame. So now we have a vibration when going over 15 miles an hour. They sprayed overspray on a brand new UTV. And was very rude on the phone when corresponding to the mobility dealer for us. We paid him $17,000 for a very shotty conversion. Beware.!!!

From the owner: Fabrication of Handicapped equipment, cars, UTV etc...read more

Medical West is an institution, and we are very lucky to have them in St. Louis. They have…read moreeverything, and are very helpful and knowledgeable. HOWEVER-- They absolutely need to update their communications, they're in the late 1990s when it comes to making appointments. Email and online scheduling are a thing!

Without a doubt, the WORST medical supply company I have dealt with. Original reps incompetent and…read morelazy after my son was released from the hospital. Current rep tries to get the supply dept to respond and they rarely do. When they do it is delayed and they end up sending the wrong supplies anyway. When supplies are shipped they are the wrong size or wrong quantity. I have screen shots and receipts for all of this. For the last year and a half they have yet to get our needed supplies, and in the rare case that they do arrive it's either not on a timely basis or a product is the wrong size again. Texts, calls, emails to them ten fold plus to correct and still wrong. Literally the worst customer service I've ever experienced and they are supposed to be supplying my medically fragile child with his needed and insurance-approved supplies. Don't use this company. If I could rate them a zero or negative number I would.

My mom lives in Kansas City and she called her insurance provider who accommodated her very well…read morethrough this medical center. Not only were the ladies inside very helpful they gave my mom everything she needed. She came in and got two oxygen takes and some sort of oxygen machine. I think she had only just placed the order 2-3 days before us picking the stuff up. They helped us put everything in the car. If you place an order 2 weeks in advance they can deliver it to your door. They also came and picked all the equipment up from my door, no charge. They seemed to have all kinds of medical equipment in here you may need.

I am on oxygen at night . I have had a concentrator for about two years and Lincare has yet to…read moreservice the unit. I wonder if that is normal