Whoever rated this place at a 1 seriously needs to check their actions and attitude. I have been…read morecoming to this specific location for years. Every single time I have received nothing but a wonderful personalized experience. If I have to call the employees are pleasant and knowledgeable. If I was confused or had an issue any of them were willing to walk me through my problem. This is a wonderful location. Thank you for your excellence service!!

Please don't buy CPAP equiptment from here unless you have the patience of a saint and are happy…read morepaying extra versus ordering online. As another reviewer said, you have to hope that they get back to you if you leave a message or pick up when you call. They don't care to check what they order. I recieved the wrong tubing and am being charged much more than was said over the phone. When I decided to call it quits with Quipt, the person at the front at least tried to seperate what was rented from them versus what is mine at thend. "Don't worry about it", said one of the do-nothings in the office. That is their motto after you sign up for a rented CPAP. Here's hoping they don't try to steal any money from me and try to charge for the incorrect tubing they delivered that I drove there and returned. At the moment, the charge is still on my account. Also you can't turn off autopay without calling the main office. When I called, they said my account doesn't exist and I have yet to hear back. I'm sure the people in this location are below-average but I'd stay away from this company in general.

My mom lives in Kansas City and she called her insurance provider who accommodated her very well…read morethrough this medical center. Not only were the ladies inside very helpful they gave my mom everything she needed. She came in and got two oxygen takes and some sort of oxygen machine. I think she had only just placed the order 2-3 days before us picking the stuff up. They helped us put everything in the car. If you place an order 2 weeks in advance they can deliver it to your door. They also came and picked all the equipment up from my door, no charge. They seemed to have all kinds of medical equipment in here you may need.

I am on oxygen at night . I have had a concentrator for about two years and Lincare has yet to…read moreservice the unit. I wonder if that is normal

This place is amazing! I went in to ask about a medical device and they didnt have it. The guy…read morelooked it up for me on the internet and gave me some suggestions. I left and was sitting in my car when I looked up he came out TO MY CAR and told me he found the company that made the device. He suggested I oook it up and call them! Now THAT is service! I will definitely go back!

We dealt with Don regarding a stair chair. Left a message on Father's Day. He called in 30…read moreminutes. Install done five days later. Amazing. Price was fair. People were amazing. I don't know any better but if you can find a better group of people I will eat my shorts.

Medical West is an institution, and we are very lucky to have them in St. Louis. They have…read moreeverything, and are very helpful and knowledgeable. HOWEVER-- They absolutely need to update their communications, they're in the late 1990s when it comes to making appointments. Email and online scheduling are a thing!

Without a doubt, the WORST medical supply company I have dealt with. Original reps incompetent and…read morelazy after my son was released from the hospital. Current rep tries to get the supply dept to respond and they rarely do. When they do it is delayed and they end up sending the wrong supplies anyway. When supplies are shipped they are the wrong size or wrong quantity. I have screen shots and receipts for all of this. For the last year and a half they have yet to get our needed supplies, and in the rare case that they do arrive it's either not on a timely basis or a product is the wrong size again. Texts, calls, emails to them ten fold plus to correct and still wrong. Literally the worst customer service I've ever experienced and they are supposed to be supplying my medically fragile child with his needed and insurance-approved supplies. Don't use this company. If I could rate them a zero or negative number I would.

They provided a airline replacement powered chair to me in 2022. I started having issues with…read more Stopped by unannounced to the store recently. Their tech was available and took a look at it. Five minutes later after they connected a controller to it and they changed a setting. The problem is gone. I asked what I owed. They said no charge. This is customer service!

My wife & I need to give Noelle a 5 star review. My wife has horrible arthrofibrosis in her knees…read moreespecially her right knee. We needed a lightweight easy to use electric wheelchair for her. She looked around and online, but we found the perfect one at Mobility City and Noelle was the perfect saleswoman. We are looking forward to more out & about adventures because of this wheelchair.

Scott Bender, c,Ped,Ost is AMAZING! I was prepared to spend upwards of $300.00. Scott asked me a…read morefew questions and was able to see that what I needed was not going to be there. He gave me very clear instruction on what type of shoe I would need to help me with my issue. He could have sold me a bill of goods and taken my money. He did not. That's a real healer people!! Thank you Scott. I will always recommend Hanger Clinic!!

Service was very poor. Called yesterday since I had not heard anything since 5/13 about my cpap…read moresupplies. After speaking to two people who could not help. 10 min hold times between reps. I asked the 3rd person if there were any problems with my order. She said I was the problem and had to wait. Another fine example of the multi billion dollar medical supply company screwing their customers.

Always was able to get help for whatever my husband needed . Even after got product could call or…read morego in to check on something

I typically write only positive reviews, but this company warrants an exception. Only giving 1 star…read morebecause I cannot give zero. Took untold hours of a my personal time over a period of 2.5 months to place and (I hope receive) a simple order. The missteps and lack of follow-up throughout this ordeal represent the absolute worst "customer service" I hope to ever experience.

We had a clean cut tub done. We absolutely love it. I wish we would had had it done a lot sooner…read more It is so easy getting in & out of the tub now. He did an excellent job. We highly recommend this company to everybody. On a scale of 1-10 for the job they did for us, they get a very well deserved 10. Thank You.

He put in shower bars and one on door going to garage. Did a great job super nice people coming backread more