This place gives me a headache. They have a nice selection of medical supplies, but if you want to…read moreorder something they don't have in stock, GOOD LUCK! I tried to place an order for a few things and it took forever to place the order. The people I talked to weren't familiar with the catalog. Outside of the elderly gentleman in the suit and tie, the customer service here is terrible. You would find better morale and more respect among teenagers at a pizzeria. I've been here three times and each time I was treated like crap. Dear Fitzpatrick Pharmacy, The customers at your store are buying medical supplies. At the very least, they are probably already on edge and frustrated due to their own health or the health of a loved one. Because of these circumstances, a SKILLED pharmacy staff would treat its customers with the utmost respect and consideration. YOUR STAFF DOES NOT, and it is infuriating!

They take the time to treat you like a person and not money for their bottom line. They will…read moreresearch your drug and find you your lowest price. No drive through so you will have to come inside and say hello.

Service was very poor. Called yesterday since I had not heard anything since 5/13 about my cpap…read moresupplies. After speaking to two people who could not help. 10 min hold times between reps. I asked the 3rd person if there were any problems with my order. She said I was the problem and had to wait. Another fine example of the multi billion dollar medical supply company screwing their customers.

Always was able to get help for whatever my husband needed . Even after got product could call or…read morego in to check on something

I've been to the Delmar location several times and always had a good experience. I decided to try…read morethe new location to get some glass pieces after receiving an email announcing the opening of this location. The woman who was working the counter was helpful and courteous. After I picked out the two pieces I came for she told me that glass is buy 2 get 1 free so I picked up a third piece. She carefully wrapped my purchases and was friendly. All-in-all I got a large bong, a small bong, and a large pipe for about $100. The prices are great no matter what price is in your range and they have all the things you would expect to find at a quality head shop.

Didn't have what I needed, but was a genuinely nice guy and gave me information about some other…read moreshops that might have what I need.

Chris and Rick have done a wonderful job helping my son with his new wheelchair. He is quadriplegic…read morewith many special adaptions required. They have patiently worked thru a trying process to make his ride comfortable and reliable. They are the best!

Have always been helpful and worked hard to get coverage for my mom's equipment even though my…read moreinsurance was making us jump through hoops

Terrible experience there is an old lady that works here with no ideas how to use a credit card…read moremachine. She tells me I have a big discount for my 3rd time being here but she obviously can't see because after 10min of waiting she had to have this young girl help her who took away my discount because I had been there 4 times. Honestly there are about 100 better dispensaries if you wanna wait a long time come here. Honestly just use this place for the discount and after the 3rd time never comeback. All and all stupid place there prices are way over normal dispensaries!

Very patient & courtesy. Polite. HIGHLY RECOMMEND!!! I even…read moregot a shirt while there!! Thanks!!! A++++++

Wonderful, caring, and knowledgeable staff. Juniper Pharmacy has saved me so much money on copays…read moreover the years. I highly recommend them to everyone, and I often do! Plus, the free delivery is so helpful, but be sure to visit the store too to say hello.

I previously had a great experience with Juniper, but my most recent experience has been terrible…read more On 8/26, my dermatologist sent over a prescription and I never heard from anyone about it. I began calling to check on it about a week later, and told the person on the line that I DID want the prescription, even if my insurance denied it--she didn't seem to understand that initially, but ended up taking my credit card number for payment, and told me that I'd have it within three days. On day 4, I called to find out the shipping status, and was told that it needed to be transferred to a different pharmacy near Chicago, and that the pharmacy would be reaching out for payment details. The person apologized for "dropping the ball". Today, I called again, and lo and behold, the name of the pharmacy the previous person gave me for the transfer was NOT the pharmacy it was transferred to at all. This time, the rep gave me a phone number for the pharmacy, so I feel like I'm getting somewhere. I called the new pharmacy, and the strength the dermatologist ordered isn't even available any longer, so now, I'm still waiting while that gets hashed out--why wasn't this done before the prescription was transferred?! Juniper Pharmacy--you are literally a healthcare provider. Can you help me understand why you accept prescriptions and then just don't follow up with the patient for the status? And, shouldn't the prescription have been confirmed before you transferred it? It's now been OVER A MONTH, and I'm still not any closer to getting my prescription than I was when it was ordered.

Family owned business, amazing service, great prices, unmatched expertise. They check all the boxes…read moreand leave you smiling like you just made a new friend. I cannot recommend this business enough!

Jlow was absolutely AMAZING! Extremely fair prices and low delivery fee. Highly highly recommend…read moregoing here for some great deals. Support small businesses and shop local with this family owned place!

I'm always treated with respect and kindness when I visit Medicine Shoppe St. Charles, Alicia…read moreassisted me yesterday and was a delight.. I even came back today to exchange a faulty squishy toy I had purchased, and she quickly let me exchange it with a smile. I know I have multiple options on which pharmacy I can choose but I will always choose a Medicine Shoppe, they are a step above the rest and always have that small town feel even in a big city. Thank you for all you do to help everyone! :)

They used to be super amazing; however, they don't have correct information about prescriptions. I…read morehad two prescriptions they said they couldn't get in stock over a year ago. They pick and choose who and what they want to help. I had them forget to refill and deliver, and they don't even know your name while on the phone. I used them for many years, and when they had the nerve to call me a different name, it solidified the end of the relationship. I dont know why small businesses become so ignorant, but they are.