This place is amazing! I went in to ask about a medical device and they didnt have it. The guy looked it up for me on the internet and gave me some suggestions. I left and was sitting in my car when I looked up he came out TO MY CAR and told me he found the company that made the device. He suggested I oook it up and call them! Now THAT is service! I will definitely go back! read more

We dealt with Don regarding a stair chair. Left a message on Father's Day. He called in 30 minutes. Install done five days later. Amazing. Price was fair. People were amazing. I don't know any better but if you can find a better group of people I will eat my shorts. read more

We went to the South County location to purchase a mobility scooter. Both Al and B.J. were very helpful and knowledgeable. Friendly atmosphere in the store. No pressure to purchase anything - or more than what we needed. Very happy with the fact that they will service the scooter (if needed) in the future. It was priced a tad higher than we could have gotten on Amazon, but we were able to take it home with us that day, no shipping charge, and not sure of how much assembly we would have had to do if we ordered on-line. We felt it was worth a few extra bucks to purchase from MediEquip. Charlie and Jill read more

Had exactly what i needed, in stock. I called for it.by the time i arrived 30min later.....it was at the counter waiting for me.

Wow! Every single person that I worked with was fantastic and went above and beyond to get the type of chair we needed and delivered in a timely fashion. The delivery guys set the chair up where we wanted it and even went above and beyond and carried the old chair out to the alley for us as they knew we could not do it ourselves. Thank you so much! This is why we order local...Amazon would have dumped the chair in a box on the porch. read more

My 95-yr.-old father-in-law has a motorized chair from MediEquip that stopped working a week ago. It took several days to provide any service and then they could not get it working. This leaves my father-in-law without any independence or mobility in the nursing care facility. Worse yet, MediEquip told the care facility the chair was working, when it isn't. read more

My Mother is a cancer patient and my Dad has neuropathy. Their house was built in the 70's- so the stairs are nearly vertical. I'm scared to death every time they have to use the stairs. Found MediEquip not far from their house and purchased a Bruno Stair Lift from them. The price was right and they were able to get it done in a few days. Joe, our installer, was amazing! He did a great job on the install and explained exactly how to use and maintain the lift. I felt like he really cared about the customers and so did everyone I dealt with. I can't recommend them enough!!! read more

I finally had to break down & get walking canes after a painful day. I have good days & bad days. Today was one of the worst. The staff at this location was quite helpful & gave great advice! For $25, I got a fashionable cane (which I can still knit/crochet a sleeve for). Great selection of helpful stuff for the permanently or temporarily disabled. This location is a bit tricky to get to. It's on the right side of Manchester (going east) before Trader Joe's & Red Robin. Just right before the exit to go to 270 Southbound to Memphis. It's a bit smaller than the South County location. read more

Do not rent from this company. Although they were a preferred provider for my insurance, they lied and said insurance would not pay for a wheel chair even after I confirmed with them and with my insurance company on the phone it was a covered expense. I was desperate as I had broken my ankle, could put not put any weight on it, and was not able to use crutches for anything but very short distances. It was the end of my third day immobile, and they convinced me to sign a waiver, pay full price, and told me I could file with my insurance when I turned it in. This was all lies and a way to overcharge me $149 for a six week rental. They were rude on the phone trying to clear this up to both my and my insurance company. It is shameful to take advantage of someone in need, especially when it was the manage who refused to even copy my insurance card. read more

I had to order a chair and accessories and specifically communicated I needed to be there at delivery and to call me before delivery so I could be there. The items were ordered and I received a call saying the items were on a truck and being delivered that afternoon. I said I could not make it on that short of notice and asked to reschedule - again saying that I needed to be there and to call me beforehand. Well, I never got the call. Called them to check on the status and was told that they were not sure if the order was being delivered or not and then was told to call their shipping department - that's when I said "I don't think so - you need to call them and then get back to me". They put me on hold and came back to tell me it had been delivered and that there was no note to call me. No apologies or anything. I guess spending $800 did not warrant customer service of any kind. I would not deal with them again. read more

I spent 90 minutes at Lazyboy testing about 25 chairs of all styles without success (although the sales associate was wonderful).. The next day, I walked into Mediequip in Des Peres and the first lift chair I saw was perfect. I have a short, squat, wide body shape and the Pride LC525PW was made for me. Salesman Jim Morrissey was friendly, knowledgeable and extremely helpful. I received great service in all facets of my buying experience and highly recommend this business for your needs. read more

Basically called to help out a family member dealing with a debilitating terminal illness. I was unfamiliar with the procedures and covered items through medicare. He explained what I needed to know but the tone was as if he was thinking: " I have better things to do than talking and helping this person out". I was extremely nice and trying to learn how this works, but he decided to tell me very bluntly about calling the 1800 number. When I asked if they would be able to help me with specifics and what not, the person on the phone, after a pause, said: "They should" in a hard-nosed manner. Other people have told me about going here and experiencing not very helpful service. I guess when you are one of the few in the area supplying these things, you can act like this. Overall, he did explain what needed to be done though, but man his demeanor... read more