I was surprised to hear it would inly be 20 minute wait when I saw the crowded waiting room but it…read morewas! the front desk staff are friendly and well- organized. i saw Dr. Haddaw and was really impressed by his thoroughness, kindness, and compassion. I will definitely return.

Super kind staff! Third time going here and definitely my go to walk in. I was greeted with…read morekindness and my comfort was considered the whole time. I felt listened to and my needs were easily met and cared for.

After dropping 180 lbs from the squat rack onto the top of my left foot, I visited the Evanston…read moreMedical Clinic to be referred for an x-ray. Approximately 1-hour after the completion of the x-ray, I received a call from the lethargic and unprofessional Evanston Medical Clinic receptionist with the results. She informed me that the doctor asked her to tell me that '(I) had 3 broken bones in my foot and that I should rush to the closest emergency (so that I could wait for hours on end) to be fitted with a walking cast.' Being employed in an industry that does not accommodate such a cumbersome device, I asked to speak to the doctor. The receptionist stated that 'she was busy.' When I asked if I could request a call-back from said doctor, the receptionist responded 'nope' and proceeded to hang up the phone. In order to investigate the diagnosis/recommended treatment w the residing Evanston Medical Clinic doctor (Dr Ayesha Imran) in greater detail, I was inconvenienced in having to once again return to the clinic and endlessly twiddle my thumbs in the waiting room. Upon finally sitting with the doctor, it was discovered that I was suffering from 'a nondisplaced oblique intra-articular fracture of the lateral corner of the distal and of the second middle phalanx'...in layman's terms, a fractured toe. Being a far cry from '3 broken bones in my foot,' my fractured toe required a $6 roll of medical tape from Shoppers (to 'buddy tape' my injured second toe to my healthy third), as opposed to the cumbersome (and expensive) walking cast recommended by Dr Imran. Not certain as to whether the unprofessionalism of the receptionist or the ineptness of the residing doctor should be of greater concern, I can most definitely tell you that I will not be returning to the Evanston Medical Clinic. An absolute ridiculous experience and an embarrassment to the medical profession.

Appears reception didn't record all my visits which resulted in a huge pain trying to get a simple…read moreasthma prescription refill. Very unprofessional receptionist. Sad to say I'll be changing doctors after 3-4 years. But it's clear my health isn't their priority. The receptionist had no interest in helping or resolve the issue.

Pinnacle Medical Group is the absolute worst organization I have ever dealt with. In a world of…read morecancel culture and woke agendas they have won first prize! I have never been treated so badly by an organization! My husband and I have been through the ringer with this joke of a medical group. We both had doctors and then they left the organization, so, we had to be placed on a waiting list to get new doctors. Fine, we waited, then we got new doctors only to have the doctors quit again. It seems to be a pattern at this organization there is a revolving door of doctors. They are hearded in like cattle and then sent out to pasture. So, the second time around I was told my doctor was leaving and I phoned to get put on the waiting list. But when my husbands second doctor quit, my husband was never informed, so it was some time later that he was added to the wait list. I thought everything was fine and I would have a doctor again within a couple months, give or take. However, there was some weird mix up with my paperwork after I went to see a specialist and some random box on the paperwork got checked and it cancelled me from being a patient with Pinnacle altogether! When I hadn't heard back from the doctor's office, I got concerned and phoned them and they said "You are not a patient here." This, after I had been a patient for at least 5 years at that point. So, I made an issue about it, and insisted they figure out their paperwork. That whole debacle took 2 years! 2! After multiple calls and talks from both my husband and myself, with the corporate office, who by the way didn't seem to care about any of this, and the staff at the Westmount location, who were just rude to both myself and my husband. It wasn't until a doctor in the Westmount location figured out it was a box on the paperwork that got checked by mistake by the specialist, which somehow claimed I was their patient. As soon as she unchecked the box, it was like magic and I was once again a patient at Pinnacle Medical...except, I wasn't! So, I was once again at the mercy of the dreaded wait list. I had been in on a few occasions over this last year and saw that particular doctor when I needed to but she didn't follow through with sending me to another specialist, like she promised, and I've been sitting here waiting for an appointment that 8 months later, still no one has contacted me about. So, here it is November 2024, and about two weeks ago, Pinnacle (Westmount) phoned me to let me know they have a new doctor and she is taking patients. I was happy to finally hear back from them! I then let them know that both my husband and I were on the waiting list for a doctor and asked if I could schedule us both for an appointment and they did. Well, last week they phoned and wanted to reschedule my appointment. My husband took the call and rescheduled his appointment for the early morning time slot and my appointment moved a half hour later from the original time in the afternoon. So, today, my husband had his appointment bright and early at 8am. He came home and was relieved that he had what he felt was a good rapport with the doctor, and she told him that she would take him as a patient. While we are discussing his experience the phone rings. It's Pinnacle, and the woman on the phone proceeds to tell me that my appointment was cancelled, as this new doctor is no longer taking patients. So, my husband jumped in the car and drove down there. He told them that they should take me instead of him. Of course, I'm sure he wasn't nice about it considering all the BS we have been through with this organization. Then they told him that another Organization was accepting new patients and they would get back to him about me taking his spot. My husband then phoned the other organization only to be told that No, they are NOT taking new patients but we could be put on a waiting list. Fine, he said, put my wife and I on the waiting list. So, they did. Then he phoned Pinnacle back to let them know that the other organization is not accepting patients and the woman tried arguing with him about it. He firmly told her, "look I just got off the phone with them and they are NOT taking patients and you might want to know that before you send people there under false pretenses." He then asked her about my appointment, and she said that I would not be getting an appointment as the Doctor was not taking any new patients, and then the she said that he was no longer a patient with the doctor he just saw an hour earlier. In other words my husband was cancelled by Pinnacle. So, three years going down this absolute rabbit hole with an organization that has absolutely no care in the world for the people that come to them for help and I'm done! I'M DONE! And I'm letting anyone and everyone who is looking for a new doctor know to BEWARE of this poorly operated, cancel culture organization, known as Pinnacle Medical Group, BEWARE!

One of the best community centres I've seen. On my visit here, I found this place much cleaner than…read moreprivate gyms. They may not have had a lot of equipment, but there was a good variety of quality machines and weights. They also had towels to wipe down machines and a hamper for you to place them afterwards. Lots of older people as well as a number of younger people. There's a good mix from the community. There are no curtains in the shower so get used to that yet they had dressing rooms?! Also, you have to pay a quarter to use the lockers. I didn't see another option there, but maybe I missed it. Also, it's so cheap if you're visiting or bringing a friend. You can use the facilities for just $5 without signing anything.

I have not been to the pool since I was ALOT younger, but I never had any complaints going there…read more Its not a very big pool, but it has a deep end with some diving boards. As of lately, I have been using this facility for their fitness room. Some days during the week tend to be a bit busy, but there is usually always something you can use. The have at least 3 of every bike and treadmile and a 20 minute limit when it is busy which helps keep them circulating. When I went there, they were having some technically difficulties, and it took almost 20 minutes to set up my account, but that usually takes some time anyways. I really like in the fitness room, they have a cold filter water tape so you can refill your bottles as needed.

Booked my appointment months in advance for allergy testing. Workplace emergency made me 30…read moreminutes late for my appointment. Receptionist basically told me too bad and started to book me for another appointment months away again. Medical people are idiots. They keep us waiting for 45 minutes routinely with no care for our time. But when we are legitimately late they just write you off. Attitude from the receptionist was icing on the cake like "how dare you be late". I decided to take my business elsewhere. I suggest you do the same.

My Dr has moved to this location in Beacon Hill and so glad she did…read more Dr Fitterer is AMAZING. Patient, thorough, kind and great at what she does. Above all she cares about her patients! She is a supportive doctor who will hear your concerns and help anyway possible. The nurses and front desk staff are all great as well, and I can usually get an appt within a couple of days. The location is handy and they have ample parking which is also a bonus. If your looking for a top notch female Dr, worth making an appointment to meet with her. A+

Great new medical clinic!! Very professional and polite front desk staff. The doctor was very…read morethorough, and I even received a follow up call to see how I was doing. She was professional and spent allot of time chatting and was nice to not feel rushed. It's a brand new clinic in the NW and they are taking new patients, which is great. They also have an on site pharmacy , which helps for prescriptions and plenty of free parking.

I'm not usually one to leave reviews but this clinic has definitely made an excellent first…read moreimpression! They were very friendly and professional over the phone, so I decided to drive over to their location which is in a very convenient spot. They were wonderful and incredibly helpful as soon as I walked in and made the whole process easy. I only had to wait maybe 5 minutes before being brought into the back. They also have the pharmacy inside which is AMAZING! Again, I only had to wait maybe another 5 minutes for my prescription to be filled. I will definitely be going back and highly recommend!