My husband and I are retired Military (25 years), and are still working (full-time), in our early 70s.... The Healthcare industry is demanding, and working 16 hours per day, limits our scheduling flexibility....
To navigate the intricacies of Medicare, we made a Saturday morning appointment (0800), with Simplified Medicare, on Noland Road....
We called, to confirm, on Friday...
Simplified Medicare is a no call-no show.... Calls to the "brokers" numbers, yielded no communication.... Post-holiday is no excuse; my husband and I are working....
Unprofessional inter-office communication... We should have known, when our confirmations were not returned, the "business" was inept...
Not merely our call(s), but the office should communicate, especially on a holiday weekend ...
No respect, no professionalism, and one would assume Medicare Simplified would handle Medicare'd business, with the same sloppiness, reflected in the office management..... read more