I deeply appreciate the relationship I have established with my pharmacists and pharmacy techs at my local Walgreens pharmacy in Texas; but it took a long time to cultivate that relationship, one where you could have expectations and know that they would follow up for you.
Medicap Pharmacy in Chanute, Kansas, blew me away with their high level of customer service to a stranger. I was visiting a friend here and she developed the flu. Her mother also had a virus and I was concerned about my own respiratory status. Medicap took care of all our needs; but especially me.
Their care of me took place over several days and on several fronts. They were proactive; calling my insurance company and my doctor's office in Texas and obtaining difficult refills. They called ME more than once to let me know what was and what was not happening with my needs and concerns. I was very impressed.
Thank you to Eric the pharmacist, Crystal the pharmacy tech and everyone who contributed to the speed, efficiency and concern with which my needs were handled. All in freezing weather that brought snow to the city and cancelled school and other events! Five stars! read more