Absolutely excellent care from great and experienced staff from security and reception to the…read moredoctors and nurses with good bedside manners! The food at the cafeteria is good, decently priced, and the cooking staff is great to talk to and help you with your order. I would recommend this hospital if you are in need of their type of services.

doctors & nurses are great, but service for elderly and disabled is going down. they recently did…read moreaway with the valet parking now we have to call park and call for a ride. there is no identifying marks to tell the driver where you are so I had to stand outside of my car, in the heat, to wait while the shuttle driver rode around to find me. I am elderly with a heart condition and the heat is a trigger for my son's seizures, so not very healthy for either of us. I am sure the "payroll" being saved is being ate up with the higher gas prices.

As someone whom works in the medical industry, the best advice that I can give it to avoid St…read moreFrancis hospital. The staff was horrible! I actually questioned myself as to why any of them work in a medical profession. Dr McCluskey, you need to fire your entire staff starting with your PA!

Erika L - Patient Access, for ENT was awesome, wonderful, helped me reschedule my appointment. Took…read moreher time to assist me and explain the entire process. I was having a bad day and she helped make it better for me. She deserves a raise for taking care of those of us in the Columbus GA Community. Mrs. Brown

I rolled my ankle doing yard work and after a few hours, I could barely put any weight on my foot…read more We moved to the Dothan from out of state a week ago and this is the only hospital we had seen so we came here. I was immediately registered and while I was finishing up, a nurse was calling me back to triage. Once we were done there, I went back out to the lobby to wait. There were only 3 other people in the waiting room. Two of them appeared to be student athletes. X-rays were done approximately 30 minutes later. We waited around 1 1/2 - 2 hours before being escorted to the exam room. Someone came in to go over the events of my injury and said she'd go look at the x-rays. We waited for another 1 1/2 - 2 hours before they came to wrap my foot, let me know there were no fractures/breaks, gave me a prescription and sent me on my way. We were there for approximately 4 hours. I will say that I'm glad that my injury was not so severe that I needed to be a high priority for the ER staff. Shortly before I left, someone came in that had sounded like they just been in a car accident. I won't complain about wait times. If my wait is short, the injury or health issue is severe. Although I would have much rather been at home in bed sleeping than spending 4 hours at the ER for something minor, I'm glad my foot problem didn't necessitate being seen sooner. Counting my blessings and thankful for every staff member I encountered being so kind and caring.

First let me say that the team in the Wound Care Center is the best!! They could not be any better…read more Dr Sanders and the nurses in that clinic have one of the toughest jobs in the hospital and they do it well! Having said that, the corporate owners haven't a clue how to run a hospital...and their ER crew isn't being given a chance to succeed! They're in desperate need of an expansion and need better staff too! The onsite business office is staffed with good people, but the corporate business staff is clueless. The local outpatient admissions process is pretty good too. If you have a wound, ok....otherwise you're probably better off at another hospital.

Had surgery here today- amazing staff. I have severe anxiety and they gassed me before the IV so I…read moredidnt have a panic attack, this nurse (she was with robin) held my hand and after I woke up, I was given poweraide. One bad downside- Im itchy after the surgery but its not bad :)

From the owner: Enterprise Surgery Center is a multispecialty Outpatient Surgery Center. AAAHC accredited for…read moresuperior standards. Pain Management, Otolaryngology, Orthopedics, Opthamology, Podiatry, Endoscopies, General Surgery, Urology and Gynocological services offered.

This is my 2nd stay at Jack Hughston Memorial Hospital. Last year I had a knee replacement and…read morecurrently recovering from an ankle replacement. The nurses, techs and Doctors are very good. They are attentive, helpful and caring. The food is good. PT is really helpful and kind. I highly recommend this Hospital for any Orthopedic surgery and care.

If you are a Veteran or a US Military Retiree who ignorantly assumes your VA insurance or Tricare…read morewill cover Emergency Room visits at this hospital, then I highly encourage your family members to take you to another Emergency Room - avoid Jack Hughston if you can! In March 2025, I fell off of a tree that collapsed onto my house and seriously injured my hip. I had a bulge sticking out of my hip about 6 inches and I could not put pressure on my left foot. The pain was horrible and my wife took me to this Emergency Room (as it was only 5 minutes from my house, very convenient). After multiple treatments for pain and xrays, the doctor told my wife and visiting church members that I either broke my hip or that my left leg came out of socket (due to the swelling and temporary disfigurement. Later, an MRI determined that I had a deep bone contusion. As we visited that Emergency Room in the past, paying no more than a Tricare covered co-pay, this hospital was always convenient - until I received a bill for $3,844.61. I informed Jack Hughston that I had both VA insurance and Tricare to cover the costs Jack Hughston then informed me that VA and Tricare covered their parts of the insurance and I still owed them $3,844.51. I informed my wife that, no matter how bad I am injured in the future, we will not go to this hospital (5 minutes from my home) ever again but, instead, drive to the Fort Benning Emergency Room (35 minutes away). Sincerely, Daniel M.Longstreet, Sr. Phenix City, AL

I was at this hospital for 4 hours with barely any updates. I had to ask three different times what…read moreI was waiting on and why it was taking so long. Meanwhile, I could hear staff laughing and giggling while patients were waiting. On top of that, my room was dirty and not properly cleaned. The lack of communication and cleanliness made the whole experience very disappointing and unprofessional.

My baby broke his arm and received excellent care at the ER. Highly recommend! All the staff that…read moretook care of him were highly knowledgeable and very caring!

Take forever to get you back from triage then they let the blood sit to long have to come get more…read more We waited in the ER for 6 hrs for blood work. Everyone in the new trauma center is rude.

This was hands-down the worst hospital experience I have ever seen. They just treated and streeted…read moremy mother-in-law, who should not have been discharged so soon (less than 24 hours) after surgery. They ignored her pain and swelling, refused to help with her shoes, or even with toileting, so that she returned home with soiled clothes. We contacted a patient advocate and tried to ask for short term rehab, in order to restore her strength and confidence, to no avail. Her nurse was in tears, telling us this is not a safe discharge. Even the person pushing her wheelchair out said they aren't allowed to push out someone who can't stand on their own - but they did. I will never use this hospital again and will share our experience online as far as possible.

I traveled to be present for the birth of my first grandchild. What should have been one of the…read moremost sacred moments of my life was stolen by cold, inflexible policies enforced without an ounce of compassion. We were removed from a waiting room that was barely occupied. There was plenty of space. There was no valid reason to turn away a grandmother who simply wanted to be close to her family during one of the most significant moments of her life. What Piedmont Midtown fails to understand is that childbirth is a family event. My son, the father, needed support just as much as his wife. That support doesn't stop at a waiting room door. Keeping family nearby is not a privilege -- it is basic human decency. I missed the birth of my first grandchild because of a rule enforced by people who showed zero regard for what that moment means to a family. No apology. No flexibility. No heart. If you are planning to welcome a baby at this hospital, know that your family may be treated as an inconvenience rather than a part of the experience. I would not wish this heartbreak on any grandmother, any father, or any family. My grandchild arrived into the world and I was not there. Piedmont Midtown made sure of that.

Nurses move on there time. The only people who really care for your well being it's the ladies like…read moreMs. Linda and Ms. Aleixs on the 7th floor beautiful people made sure my friend was taken care of please bless the medical field with more people like them. now Ms Lindsay I pray u see this I'm soooo sorry I DIDNT hit you with the empty Togo box that you saw me run to go get coming in that room to give her the meds but not let her eat after knowing she's going to be transferred in an ambulance for hours and onto of that leaving the boot shes gonna need for after the fact that long talk you gave my friend was CAP i would rather the truth which is yall needed the room for someone else oh and Grady the hospital you transferred her to ain't no much better so don't feel bad there just aren't any good hospitals anymore that's the world we live in we're people just show up to collect that money