We have used Digital Bay for years and they do a outstanding job. Jay is well informed and can get…read moreyou set up ... computers to networking and phones. Nice job Jay

From the owner: Located in the Coulee Region, DigitalBay is rooted in the belief that service is number one. With a…read morecombined 80 years experience and over 3,000 customers, we take the time to get the right solutions needed for your business. We provide Voice over IP (VoIP) Phone Systems, Conventional Phone Server Systems, Data & Voice Cabling, Security Systems, Carrier Services, and Paging & Sound. With our professional installation and testing we want to make sure you are taken care of. Contact us today to see how we can become your complete solutions provider.

I am owner of Avenue Of Homes Charles City. We have closed our Charles City Sales Lot. We have had…read moreonly one choice for internet service and Unggoy internet service was erratic and slow. Thier follow up and service is even worse. It took about a year for them to install a device to try and make it better and it still was terrible internet service. In the past Avenue Of Homes had pre-paid our annual invoice $779 for service. I notified them in November 1 via phone and email that we were ceasing business and no longer needed service. Since then, I am receiving delinquent email notices with no invoice attached. So again, I call and she tells me I owe something like $800 for entire upcoming year of service. I would have paid a month or so but they were extorting me for entire year. I hope they take me to small claims as I have copy of every communication I sent them. I never write Yelp review but Unggoy SUCKS.

When I first purchased, they told us they have 24/7 tech support. When I did have issues on several…read moreoccasions, I had to leave a voicemail and never received a call back from tech support. Later, they changed the wording to say we have to leave a voicemail for after-hours tech support, and then again - never a call back. The internet is out SO MUCH, often after-hours or early morning. Just last week the internet went out during FOUR client calls. In the last two weeks the internet has been out SEVEN separate days, and is often so slow when it is actually working that it's rendered pretty much useless. The ladies on customer support were nice, but as I call more and more because of service being down, they are rude. Listen, I am paying for a service I am not getting, it's costing me time and LOTS of money. If I am nice to you, you should reciprocate, especially since I'm the one paying YOU to give me a service! They've turned off their reviews on their Facebook page, too because of how dissatisfied people are with them. Guess it's time to go back to Mediacom:( **UPDATE 11/28/17** It's been 48 hours without internet, for everyone. They're deleting concerned comments and questions from their social media pages and ignoring their customers. This does not sound like a stable, reliable, trustworthy company. RUN.

These people parked a huge machine in my front yard for two days. Destroyed my lawn and cut my…read moreunderground fence. 2 winters later their poor splice failed so had to have repaired professionally. Can't get a response from them. Run from this company...as fast as you can.

Don't switch for the $100 Gift Card I started MetroNet back…read morein Dec 2023 and still haven't seen the gift card!!! Seems like bait to get new customers

Quality of fiber is outstanding BUT and it's a big but!! Me being a somewhat up to speed of…read moreinternet speeds routers etc. Paying for a speed of up & down of xxx.xx I just looked at my bill!!! There is an additional charge of $50.00 a month for "INTERNET " wouldn't a reasonable person think that $xxx.xx include internet!! Will update as time permits!!

From the owner: We promise personal, timely, reliable service from people who live here. When you choose us, we all…read morethrive.