The telecommunication, security and server portions of our office build out in Kansas City was…read moreinstalled and serviced by Mokan Communications before I moved to FL. They did a great job from the studs all the way to programming the Avaya phone system. Following setup, they were also available for remote help and new employee setup as needed. Highly Recommend S. Adams SIS, SMC

No response when I contact them. Just an automated respnse that said I had reached them after…read morehours. They should have respnded by text email or phone if they want my business.

From the owner: We strive to offer the very best quality of service in every endeavor. We never settle for second…read morebest, and always have your satisfaction set as our top priority. It’s who we are, and we're proud of it.

Had outage for over 24 hours.. not bad weather related. Couldn't get through to their customer…read moreservice that day or the next and their website was even down to check why or request credit. When calling back a couple of weeks later, they put me on hold for almost an hour and claim because I don't remember the exact day and "didn't call in the day of the outage" they cannot issue me a credit. So they screw up, and you cannot contact them to find out why or request credit then they blame YOU for this. Unbelievable. Its like someone shooting you and blaming you for standing in front of the bullet.

Vyve sucks! Worst service ever! Called 15 times to get loop after loop to jump threw... horrible…read moreservice and the customer service is even worse

I moved to Marceline in February of 2013. I contacted the local cable company Mediacom for service…read more I ordered cable and internet services through them. I went through many cable boxes and many tech visits. Each time they would bring me a new box. I would estimate that it took approx. 3 months to get working cable TV service. At which point I was never credited for the time I did not have service. Starting the 3rd month when my TV service started working, my internet service stopped working. I have put in an estimated 7-8 tech calls regarding extremely frequent internet disconnections. The service disconnects as frequent as 2-5 minutes apart and 30-50 times a day. The service is unusable. Several techs have been out and they have escalated the issue. My last tech was out last week and he told me that if the service was not working by last Thursday I should call them back. I did call them as I was still having disconnects. While I was on the phone with the tech support my internet monitor logged over 10 disconnects. They scheduled an appointment for today. At all the previous visits my wife had dealt with the techs. Today I took off early from work so that I would be able to talk to the tech directly. The tech never showed up. My appointment was scheduled from between 1-5pm today. At 4:30pm I received an email stating that my appointment was cancelled. I called the customer service line to inquire as to why. The rep told me that the tech stated he had tried to call me and I did not answer several calls and that no one was home. I told the rep that I've been home and I have not missed any calls. I have been home for several hours. And to top it off, there are several people here with me and no one ever seen a tech show up. This was definitely the icing on the cake. I'm finished with Mediacom. 6 months later and I still don't have the service I paid for 6 months ago. I would not recommend Mediacom.

Don't waste a second with the worst provider in their area. Horrible undertrained and underpaid…read moretechnicians who can't run the simplest outlet. Nothing but the worst customer service. Told 2-3 week wait for a service call for no internet! Why in the world should anyone put up with that? Nope. I switched to Centurylink and never looked back.