Even with an appointment and paper work filled out I'm still waiting to be seen 2.0 hours later…read more Complains of being understaffed. Just here for negative TB test. Takes your payment the first 10 minutes you are here. But still haven't been seen! After 2.3 hours they discover they don't have the testing supplies. We have lives and jobs to get to also. Understaffed HIRE MORE EMPLOYEES AT FAIR WAGES. That might just help.

Been using this facility for several years now and have had nothing but good experiences. Even had…read moresomeone call and check on me to make sure I was getting better. They take good care of me. Highly recommend this one.

Presented to PA Emily Garza with severe "stuffy" head and low grade fever existing for a week. I…read morevisited at opening time on Saturday and was immediately attended to. PA Emily was very professional and friendly. She understood concern an elder male has with taking a decongestant. I was treated with a steroid shot and an antibiotic which took effect very quickly. I highly recommend this clinic and its friendly staff.

THE WORST! Went in few days ago (Thursday night) right…read morebefore closing. The receptionist was nice and I was brought back immediately, but the nurse/M.A. was completely rude and rushing me because they "closed in 35 minutes". I was told to provide a urine sample and the doctor that came in gave me information based off what they saw on the microscope, but said they would send off the results and call me once further testing was complete. I called back yesterday (Monday) for an update. The nurse they passed the phone to seemed like the same one there that night. She still had short quick responses and told me the sample was never sent off and that the Dr. was not in that day, but that she would send a note to her to see what other course of action could be done. I called back today (Tuesday) for an update and to see if Dr. was available. The nurse this time was nice, but informed again the sample was not sent to the lab and cancelled in the system. When I asked why was it not sent, she said the it could've been an issue of not enough which I already had previously told them I could come back to provide more. The nurse then said "Well you weren't charged for the lab", but heck all yall did was check my weight and give me a bottle of water to provide a urine sample that you did NOTHING with! A PURE WASTE OF $135 FOR NO SERVICE!

Went to this clinic, thinking that I may have flu, so a test was conducting. My insurance declined…read morethe charge & deemed it 'unnecessary so Im got billed for $1,145 for a flu test! Im very disappointed that this is part of Baptist Health! Ill never go to them again! Scammers!!

I came in with an issue, gave a sample, and left. They said they'd call me with the results. They…read morecalled, but to tell me they lost my sample. I still got a bill after getting no answers and no treatment. I paid the bill and this place absolutely WON'T send me a confirmation number or a receipt. They said to check my bank statement. That's not a receipt. If they lost my sample, they'll lose financial records. Save yourself the time and just go to the ER. It'll cost more (not much) but you'll at least be treated.

Very friendly and helpful staff from the moment I entered. They were kind, patient with me and did…read moretheir best to help make everything a smooth process for me! They saw me for a back injury and they have been very quick to help me do tests and schedule everything.

I have used Primecare for a very long time. The people working here are very kind and…read moreknowledgeable. Highly recommend.

Run Away. Go to a private practice. By far the worst care I've ever received by the Conway,…read moreArkansas clinic. They have neglected a very serious issue with me, refused proper treatment and left a ton of stuff out of my medical files. I'm pulling my whole family out.

Friendly staff. My son saw an APN and she was very attentive, thorough and knowledgeable. We…read moreappreciated her a ton. I'm kicking myself for not remembering her name! Anyway, she was awesome and we will definitely go back if necessary.

Dr. Mohammad Idris, MD with Providence Family Clinic, is a good doctor, he listens and ask…read morequestions to know what is going on and what we need to get better. This doctor is sincere about helping people.

I can't say enough good things about Dr. Mohammad Idris and the team at Providence Family Medicine…read morein Conway, AR. Dr. Idris is not your typical doctor who rushes through your visit. He genuinely takes the time to understand your concerns and goes the extra mile to get to the root of the problem. His friendly and approachable demeanor makes you feel at ease, and you can tell he's genuinely concerned about your well-being. Dr. Idris knows about a wide range of conditions, and he explains everything in a way that's easy to understand. I appreciate that his clinic operates on a walk-in basis, removing the hassle of scheduling an appointment. Let's face it: who has ever had a doctor's appointment start on time anyway? Dr. Idris will continue to be my primary care doctor as long as we're in the same area, and I couldn't be happier with the care I receive from him and his fantastic team!

Amy is great! The front office staff is ridiculous. They didn't post my last payment and called me…read morea liar when I told them I had paid it. I was upset but maintained decorum. They fired me despite the fact that I had in fact paid them. Worthless front office. Go elsewhere.

I had been a patient with this clinic since possibly 1994, they used to be a good place, but now…read morehave grown uncaring. I recently went to them for help, and they basically told me to get lost. They say it is because Dr. Freeman Sr. is retiring, but did not offer any help, even though his son is taking over. I have certainly been betrayed...again. Let's see if they can get an academy award for fooling others......

Dr. Jones is an outstanding surgeon. He is patient, kind, and very knowledgeable. He cares for his…read morepatients. I highly recommend him. His office staff is excellent and efficient.

From the owner: At OrthoArkansas Conway, we specialize in orthopedic urgent care—providing fast, expert treatment…read morefor sprains, fractures, sports injuries, joint pain, and other musculoskeletal emergencies. Unlike general urgent care centers, our patients are seen by providers who focus specifically on orthopedic conditions, helping you avoid long ER wait times and unnecessary referrals. Our walk-in clinic is designed for same-day access to orthopedic care, staffed by experienced providers with advanced imaging on-site. Whether you twisted your ankle during a run, fell off a ladder, or your child got hurt during a game, we’re here to help you recover faster and stronger. We proudly serve the Conway community with compassion, precision, and speed. Choose OrthoArkansas Conway for urgent orthopedic care you can trust—right when you need it.

We have had great care as far as the specialists we've seen and also any tests performed in the…read morehospital but the ER is a totally different story. We went today per the advisement of my husband's doctor and we waited almost 6 hours before giving up and coming home. I completely understand that there can be more urgent cases that warrant being treated first but it got to the point that no patient sitting in the waiting area was being called back. We were told that the ER beds were full and the nursing staff upstairs was understaffed so they had nowhere for the ER patients to go if they needed to be admitted. I understand this could happen anywhere but I'd think it would be good business for someone to come out and tell the patients that have been sitting there for hours sick and in pain that they might need to go elsewhere

Arrived at ER Sunday night around 10pm. Got an xray within reasonable time then waited over 3 hours…read morefor the results. Er care at it best. Stay away !

I get major anxiety at the doctor, but Dr. Brian Blair is amazing! He actually listens and cares…read more He makes you feel like you matter. I recently have had to talk to Carla on the phone; I have never met her in person, but she is so delightful on the phone!! Thank you guys for making hard things easier!