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    MedExpress Urgent Care

    3.2 (13 reviews)
    Updated over 3 months ago

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    5 months ago

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    2 years ago

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    2 years ago

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    Katie, Optum Team Member

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    2 years ago

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    Katie, Optum Team Member

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    9 years ago

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    10 years ago

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    7 years ago

    I went to this place due to being ill and having fevers and was seen in 10 minutes and had a great experience

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    Leanna, MedExpress Team Member

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    9 years ago

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    12 years ago

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    5 years ago

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    9 years ago

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    14 years ago

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    7 years ago

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    Ask the Community - MedExpress Urgent Care

    UPMC-GoHealth Urgent Care

    UPMC-GoHealth Urgent Care

    3.0(2 reviews)
    0.0 mi

    Staff is very friendly and medical provider always takes the time to listen and go through my…read moremedical issue. So far I have not had an issue and they are very attentive

    Wish they had a zero rating. Whatever happened to customer service and business attire? First I was…read moregreated by a receptionist that said they had an emergency situation so it would be at least an hour and a half wait. I understand that things happen unexpectedly, especially at a medical facility. I also species the fact that it's a walk in clinic so not everything will go as expected. However, when i asked if i could wait there or if they wanted me to stop back in a bit, she seemed shocked that I would want to wait that long. She told me to sign in at the kiosk and told me that I had to stay there. Then I received a text link to finish my sign in! I tried to buy was having difficulty so I stopped and just figured I'd wait till they called us. A different receptionist looked up from her computer and asked me if I was filling out the questions. I explained that I'm grandma and that the patients parents had his insurance card and only had pictures of it in my phone. She explained that I needed to upload the pictures or I would be held liable for the bill. After several attempts to fill out their forms and getting frustrated that if been there an hour and she told me that if have to start again! Seriously! Go to the end of the line because they expect the customers to enter information into their system! I thought that was their job! At least they used to. So I told her that I would just pay for the visit and she continued to tell me that I still need to complete the information before they could proceed! I became frustrated and irritated with her. I told her that I'd just wait until tomorrow then and take him to his pcp and left.

    Heritage Valley Beaver

    Heritage Valley Beaver

    2.1(52 reviews)
    5.4 mi

    Hospital is horribly mismanaged. Had a scheduled appointment pick up for an at home sleep study…read more.. scheduled for 4 months... got it tonight and it was dead... nothing about charging it... no charger with it... there was no one anywhere to guide you on where to go... the one elevator is definitely broken, the door almost opened on us... and they treat you like your crazy when you say you are picking up an at home sleep study assuming you just said you are picking up a patient... like no.... I just said I'm picking up a machine... I never wanted to take a psych patient home.... The lady who gave me the sleep study was very kind though. Even though it's really bad and horribly mismanaged, I do have to say they are the kindest doctors I've met. I'm calling in the morning about my dead sleep study though... supposed to be returned tomorrow but I don't even get to do the test it's absolutely ridiculous. There should never be this level of mismanagement anywhere let alone a hospital.... Someone needs to get this staff some help... they're kind just horribly understaffed... Edit: went back today and they were really nice about everything and the lady's there today were very knowledgeable. Doubtful at first, double checked to make sure it actually wasn't working gave me a new one and actually explained it

    If you're having any major health concerns, just save yourself the hassle and just try to go…read moresomewhere else if you can. The wait times in the emergency room is so ridiculous. I went there for chest pain and other concerning symptoms and they threw me in the waiting room expecting me to wait HOURS.

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    UPMC Urgent Care Shadyside

    UPMC Urgent Care Shadyside

    3.4(46 reviews)
    32.1 miBloomfield

    My wife scheduled an appointment over 24hrs in advance and arrived 15min early the day of. She…read morereceived several text confirmations and payment was made ahead of the appointment. She arrived 15min early the morning of the appointment, and her name was not listed in the self-service kiosk. She spoke with a lady at the front desk who was rude to her and said that her name was not in the system and that the text confirmation "did not mean anything." My wife was told that a new appointment was created for later that same day. No further instructions were given. My wife returned the same day 10min before her appointment and was told by a man at the front desk that no appointment had been created and that she needed to wait 2 hours in the waiting room to be seen. Horrible experience. Unhelpful staff. Payment received and no service performed.

    I live down the street so it's literally a five minute walk for me. The service I received was nice…read moreand friendly when I arrived. Intake was exceptional. The nurse practitioner I saw was a little less than friendly and didn't really seem to care what I had to say. I was diagnosed with a ruptured eardrum in one ear and an infection in the other. I tried to advise her of my previous ear problems as a kid as well as a similar situation that occurred last year. No pun intended but, it literally went in one ear and out the other with her. I just hope her diagnosis is accurate and I haven't been on the wrong meds for the last week. Luckily I will be following up with an ENT.

    MedExpress Urgent Care - urgent_care - Updated May 2026

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