Reagan,
My major complaint is exclusively the in-office wait time. Rather, a failure of logistics that led to wasting an hour of my Saturday. My employer ordered a lab, and I scheduled an appointment. Logistically, if the specific lab I was having drawn couldn't be done on a Saturday, I should have been notified when scheduling it, so I could have rescheduled it - before driving 20 mins there, waiting for 20 mins, and driving 20 mins home. read more