Huge improvement with my plantar fasciitis--friendly staff, effective therapy, and I'd definitely…read morego back if needed!

I walked into the Watkinsville location with little faith as I have tried pt before and had little…read moreor no relief for back pain. The pain was so excruciating (scoliosis and arthritis) that it was destroying my quality of life. I am simply amazed at what Bret was able to accomplish and I haven't felt this good for as long as I can remember!!! Exceptional experience all the way around.

I had rotator cuff surgery on 1/16/25 for a full thickness tear of two ligaments, debriding, and…read moreother issues. The OR staff was wonderful, very attentive and kept me informed of everything that they were doing. HOWEVER: two issues that makes them less than "5" in this rating: 1) It took nearly two hours to be called to PreOp. This is many times longer than I have had to wait on any of my other five or so other surgeries. no explanation was given for the delay, no apology. I'm old, and this was major surgery and I resent being stressed to this degree; and 2) I was given a number to call with post op. questions, ending in -1663. On 1/18, I called that number, and could not connect to a person. After several attempts, I called another number, which said it was the "direct contact number" (3119) for the doctor's nurse. The call was routed to her answering machine, which explained that she would be away from her desk until Tuesday (!), and would call back then, quite uselessly. My understanding of 'direct contact" is different from this. I then called back the 1663, and, after a considerable time, was finally able to get someone to pick up an extension. I explained the issue, and he said he'd have to transfer me to the nurses' station. The next thing I knew, I was hearing the same recording from 3119, telling me I'd get a call back Tuesday. I called the 1663 again, and no one would pick up a line. Had I not had major surgery just two days before, and were not incapacitated from pain and narcotics, I might have kept trying; but I finally just gave up and Googled thus and another question that arose later. The nurse did call today, as promise. I explained my experience, and she said that she was in the OR with the doctor on Mondays, as if this somehow excused the fact that I had no person to answer my questions immediately following surgery. This is not okay, not acceptable, and should be addressed before someone is hurt. PostOp patients need 24/7 support, not lines that are not answered.

Ive been going to AOC for six years. Over the past two years something has changed. Appointments…read moreare extended out weeks, evens months. Long long wait times on phone to schedule an appointment. Scheduling online is the pits and if you need to cancel online, good luck figureing out where to cancel. Barbara is the biggest idiot of all. AOC has changed and not for the better. Who's manageing this company besides no one.

At walk in clinic - goal to see provider regarding neck pain and loss of motion / strength in arm…read more I was told that provider would not see me unless cervical spine X-rays done elsewhere 48 hours earlier were repeated. A radiology tech prevented me from being seen/evaluated by provided. They are only trying to make $$$

Would love to tell you about my experience at AOC, but unfortunately, I could not make an…read moreappointment. When I called I had a referral from my doctor and I have TRICARE, which is military care. I'm a veteran Brooke, who I finally got to scheduling for 17 minutes on hold did not know how to run TRICARE to see if I was eligible to even come to to office for my referral. I have a referral to Dr. Prince or Dr. Talley, but apparently their staff does not know how to run TRICARE or referrals so if your military, I hope you've had a good experience and if you're not go somewhere else.

This facility was very easy to get to. It's across the street from the actual AOC building. I…read moreshowed up on time and they took me back right away. I was scheduled for an MRI. I had no clue what to expect. It was a quick and easy process. The gentleman who was working the front desk was very friendly. The MRI technician was nice and made sure I was comfortable. They give you a changing room in which you have full access to the key. Overall had a good experience here.

I had an MRI of my left knee this morning. The receptionists were warm and friendly. Jessica took…read moreme back to prepare for the test. She was very friendly and the facility was very clean too. It started my day off right. I'd recommend this very friendly, professional imaging center.

On a scale of 1-10.. i must rate Dr Ashford and his associates at least a 12. They check off ALL…read morethe boxes for; great customer service, outstanding " bedside manner"... and of course Dr Ashford is a remarkable surgeon. If I lived across the country.. I would fly in for his/their services Simply outstanding Neil D.

From the owner: Orthopedic Surgery, Sports Injuries, Total Joint Replacements, Tendon Repair, Tenex, Knee Pain,…read moreShoulder Pain, Carpal Tunnel Syndrome, Fractures

I have been to Dr Ashford for multiple orthopedic issues, including Rotator Cuff repair, Trigger…read moreFinger repair and Reverse Shoulder Replacement. I was pleased with all his staff and his exceptional treatment. He actually called me after my Rotator Cuff repair and gave me his own personal mobile number if I had any questions or concerns. That was a first for me. All the nurses in the surgery centers spoke very highly of him and said he was one of their favorites.

Needing to get into a doctor for intense knee pain was easy…read moreat Dr. Ashford's place. The experience was very rewarding and I made a great choice in doctors. Highly recommend him.

I'm 71 and my body keeps letting me down and letting arthritis in! They have treated my shoulder…read moreand shoulder replacement, my knee and knee replacement and my hands and wrist.

my experience with the office has been all good. no problems making appointments. Providers are…read moregreat explaining medications, options to different forms of treatment. No long waiting times. All office staff has been very helpful & informative. Thank you.