Always treated nice at SPCare by doctors and nurses. Dr Shah probably saved my life with a CAT…read morescan, {kidney failure}, which required me to travel to UAB immediately. Been going to Dr Shah since his arrival years ago. James W.

Excellent Type of Care! Excellent Care Quality! Great Office Experience! I highly recommend it!read more

It is amazing that we have someone of Dr. Wilkes' caliber in this area. This man literally saved my…read morelife with an endoscopy. I've never sent a potted plant to a doctor and his staff before, but I did this time. He saw me on an emergency basis when UAB and Vandy wanted to give me an appointment weeks out. Thanks again!

Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns…read morewhen it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to havimg when representing themselves as a Horrible staff. TVG lacked 101 training regarding how to address a patients questions and concerns when it came to their physical health. They exercised minimal understanding in communication when relating to patient needs. Discriminated greatly against me as an older patient because of being from the north. They had great disregard for how I represented myself and how I spoke. Dana (Big Hips) in particular was a very cruel individual. She had the front desk at siege and under control regarding how they should address the public which in my experience was to shun off, to demeanor and to be discourteous when I had a question. I experienced a great lack of office understanding when it came to procedural patient health concerns that were so basic that you would expect the front office area to be able to reply. Dana came across very unschooled when it came to relating to patient needs. She is not fit to be working in the medical arena. There is a required decorum and skill necessary when dealing with the public and she certainly lacked it. She screamed and hollered like an uncontrollable crazy lady toward me two different times when I requested to know who I was speaking with when I had a question regarding Medicare - being that it was my first year. She favors trying to degrade and intimidate another when she thought they were inquiring to much information. Dana showed me as a patient that she was a fluke and a fake when it came to basic necessary protocol that one should necessarily and skillfully be accustomed to having representing themselves as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that as a medical facilitator. A front desk of any medical office should be 100% geared to respond to a patients needs when it comes to elementary questions. TVG was lacking just that.

Everyone is friendly and the Type of Care my mother gets every time we're there is great and the…read morecare quality is great and the office experience is great also. Especially the Type of Care!

I'm disappointed in the front house management and staff of this office. This is very upsetting…read morebecause I liked my nurse and my therapist Dalton has helped me more than anyone has ever within a short time. Sadly, the staff you have to deal with when you first arrive or call are not worth coming here. I have had multiple issues within the few months of going. They are dismissive and have been rude. I came here because I am having tough problems, not to be met with more. It had been hard for me to reach out, to ask for help and come in. I wanted to make steps forward but IBH Muscle Shoals has reminded me why I do not. I am continuing my process with other doctors, which is tough when dealing with mental health issues. I know in the long run it will be worth it. Save yourself the trouble, and find somewhere else. I hope the nurses and therapists that do the good work there find a better place to share their gifts and knowledge. The front staff is ruining it for you. This place is a money making machine filled with crazy rude staff.

Type of Care has always been great from when I had Covid in 2023 to the strep throat my father and…read moreI had in March of this past year. Same thing with the Office Experience everyone has always been friendly and everything was great over there and I highly recommend it.

Very nice people. The TV was set on The View Tuesday 10/25/2022. Several pre teens in the…read morewaiting room and we all got to hear about abortion, sex and Several other inappropriate topics. Wow! Sex education class while you wait!

I have used this office and Dr Vacik for a few years now. He's very thorough and the staff has…read morealways been friendly. I'm happy with the decision to use him and his office.

I am looking for a new family doctor. This doctor was highly rated on BC/BS website. I called and…read moregot a recording stating if you are new patient looking for an appointment to please fill out an on-line form, which I did. I received an email stating I was turned down because of various reasons which they did not state. I will be 65 years old in November (Medicare). I am in excellent health, I have one medication I am on for restless leg syndrome and they would not except me as a new patient for reasons I do not know. I tried to respond to the email I received and it said unable to respond-a non-monitored mailbox! This is unheard of and I would not recommend this doctor for this reason.

Urgent Team is consistently the fastest and best urgent care in town! I have been to this location…read moreseveral times, and have taken my child, and we have always received prompt and courteous care. The facility is clean and well lit. Sign in at the kiosk is easy, and I've always been called back quickly. The nurse practitioner even told me to call back if I wasn't feeling better in a couple of days. In the past, they have called to follow up on my care. I would highly recommend this urgent care--and they also see children!

Staff always friendly and efficient. Our family have used this Urgent Care for the past 2 years and…read morewould highly recommend Courtney Hood and her staff.

Can't say enough about David McCullough. I had my first appointment and left feeling so much…read morebetter. Amy at the front desk was absolutely wonderful as well. Counseling can be scary, and they made me feel like they cared and were there to help. I highly recommend them!

I was referred to Dr. Santiago and was looking forward to becoming a new patient, but his…read morereceptionist, Tammy, was extremely rude and unprofessional. When I asked to speak with her supervisor, Cindy, I was told she'd call me back -- it's been days with no response. That's fine, I'll find another doctor, but I hope this reaches someone who cares about how the front office treats potential new patients. The front desk represents the entire practice, and this experience left a very poor impression. I will NOT be going to see any doctor in this group unfortunately and not all. We're bad but I can never guarantee I wouldn't have to deal with Tammy or Cindy so just to keep the peace I'll go somewhere else.

Our doctor is Ty Ashley. He is kind, friendly and very knowledgeable. We are super pleased with his…read moreservice and care.