I have been going here for years now. My personal experiences have all been positive. Every time…read moreI've been here I've been treated well, and my diagnosis is always been treated properly. I would recommend to anybody.

I absolutely loveeeeeee this practice and my doctor- Dr. Ty Ashley! Dr. Ty Ashley's assistant- Tina…read moreis absolutely the best! I needed a prescription when I was out of town and Dr. Ashley was out on vacation as well. Tina called me back right away and then went through out the practice to get another practitioner to prescribe me my medicine before I came back to Alabama. She also called me and followed up to make sure u received the medicine. I have never received such amazing customer service at a doctors office!

Dr. Crockett is an excellent doctor. He doesn't just rush in and out of the examining room. He…read moregenuinely cares about his patients and he takes the time to answer their questions. I also appreciate the fact that he doesn't take on too many patients. I don't think I've ever had to wait longer than 10 minutes to see him.

If I could give it no stars that would be more accurate. Disorganized, unprofessional, and…read morecompletely unqualified to run a doctors office. They will make you wait forever, hold your test results hostage until you pay a fee to hear them even tho you have a right to them, and they will not listen to you or pay attention to you. The worst experiences I've ever had in a doctors office. They lied to me and made me think something was very wrong with my lab results, but the truth was they just wanted an extra fee for me to come in for them to tell me they don't want to deal with it and send me to a specialist. (When they told me they would do the same thing as the specialist when I first came to them). So I spent a ton of money for no reason because they weren't going to do anything with my results. Run far away!

Excellent Type of Care! Excellent Care Quality! Great Office Experience! I highly recommend it!read more

If I could give this clinic a zero star it would get it. Zero communication skills from their…read morestaff, toxic and hateful nursing staff. Waited almost 3 hours to see the dr on just a follow up visit (assuming bc one of the nurses that I told her that she was unprofessional & had zero patient care, kept putting my file to the bottom) to finally have to leave due to another appt for the day. 3 HOURS. Absolutely unacceptable. Dr seemed nice & caring the brief time I seen him the 1st visit but his staff has caused me to NEVER go back and any friends or family that ask my opinion, I will 100% veer them away as well. Clean up your staff, SPC!

I do not recommend this practice at all!! Dr. Ashley is actually a nice guy but his reception staff…read moreis rude to say the least. And be prepared to sit in the waiting room for 2 hours before you're called back to the exam room. I have taken my elderly parents there & they are not physically able to sit that long waiting to see the doctor. The staff are less than accommodating......don't waste your time here because your time is obviously not valuable. I never leave bad reviews & usually try to handle the problem internally. But when I tried to talk to someone about our experience the person I spoke with could care less & basically blew me off. I have tried taking my parents on several occasions hoping our experience would change but to no avail. We literally wait for 2 hours before being called back....simply ridiculous!

From the owner: Dr. Ashley offers a different approach to primary care with conveniences like same/next-day…read moreappointments that start on time and a focus on preventive medicine. His MDVIP-affiliated practice is open to new patients, including Medicare and commercially insured, in Florence. Dr. Ashley sees fewer patients, which means he has more time to offer. Similar to concierge medicine physicians, Dr. Ashley is available 24/7 by phone. His practice offers the MDVIP Wellness Program, which includes advanced health screenings and diagnostic tests that have been shown to help detect issues earlier.

Kris Mollohan, RN, MSN, CEN, FNP-C is by far the quintessentially perfect medical provider anyone…read morecould ever ask for. She went above and beyond to help me, is truly caring and compassionate and her repertoire of knowledge is impressive. In addition, her staff are great people, too. Everyone there treats you like you're a family member.

Dr. Kris Mollihan is great. Very helpful. All of the staff…read moreis friendly. They do not accept insurance, only accept cash or credit/debit. Quick wait time.

My family and I have been going to Medical Associates Of The Shoals for years and every time we've…read morebeen there the type of care has been great! The care quality has been excellent and the office experience has been great for sure! I highly recommend it to everyone!

Smooth check in process. I never have a long wait. Less than 10 minutes I am called back for…read morevital signs and either placed in room or lab waiting area. I don't wait long for Doctor to enter exam room either. Smooth checkout process as well. Great text reminders for appointment. And you can even verify your information on text prior to checking in. I would give Medical Associates of the Shoals an A+ overall!!!