After living in Murphys for over five years and hearing nothing but great things about Mark from…read morepeople who worked with him over many years on financing their homes, we were very pleased that Mark lives up to and exceeds his reputation when it came time for us to buy and finance a home here in Murphys.

Mark (and Scott) were outstanding in every aspect during our home buying process. They always made…read moretime to take my calls and answer my questions. They gave solid well thought out advice. I will always recommend them to anyone who needs a mortgage.

We had such a wonderful experience working with the JJ Mack Team on the loan for our new home! As…read morefirst-time homebuyers, we were a little intimidated by the whole process at first. There were definitely a lot of questions and a lot to learn, but Lindsay and the entire team made us feel comfortable every step of the way. They were incredibly kind, patient, and always made sure our questions were answered. Thanks to their guidance and support, the process was so much smoother and honestly, much less stressful than we ever imagined! Buying our first home is such a huge milestone for us, and we're so grateful to the JJ Mack Team for helping us navigate it all and making the experience such a positive one. We highly recommend Lindsay and the JJ Mack Team to anyone looking for a knowledgeable, supportive, and truly wonderful team to help make their home-buying dreams a reality!

Working with JJ Mack was a pleasure. From the start, Lindsay made it very easy. She worked with me,…read moregoing through all my numbers. The whole team was very on top of everything, letting me know what was needed and making sure all documents were in on time. Thank you all for such a smooth transition to a new home. Danny

Afsaneh is hard-working knowledgeable and professional loan officer, working with mission San Jose…read morewas a great experience easy as 1 2 3, in a very short period of time I had my home refinance and took out home equity Cash out refinance. I had a great rate very competitive , and bette than all the banks and brokers that have dealt with in the past. In 30 days I was able to refinance my house and ready to start building my ADU with the Cash out proceeds. Mission San Jose and the loan officer Afsaneh, made it very easy process answered all my questions in timely matter and had no delays for my project.. she gave me several scenarios / options to pick from and made my own decision according to my needs. As a self-employed contractor this was a no-brainer to go with mission San Jose and thank you Afsaneh for helping me. I will definitely recommend her and mission San Jose to anyone that is need of the cash out to renovate to add addition or to build ADU, Thank you Vicken Titizian, Precision flooring and installation.

I initially was trying to do business with other mortgage companies but after a while of searching…read moreI ended up looking at the reviews for this company and was pretty intrigued at the high ratings so I decided to give this a shot. Afterwards I was referred to this mortgage company by my realtor and was connected to Derek Mass. My experience from offer to closing has been nothing short of amazing! Even through times of doubt to almost backing out to eventually negotiating for higher escrow credit, Derek has been with me through every step of the way. He was always receptive and punctual with all my questions, and when it came to the difficult ones he met up with the rest of his colleagues to try to find the best possible answer for me. He was always supportive and respectful of my schedule and availability and really tried his best to give me what I wanted in terms of getting my interest rates fixed, extending the deadlines, etc. His attitude was top notch as well. Would recommend this to ANYONE looking for a mortgage lender in California. Make sure to hit up Derek Mass, he'll make sure to give first timers like me a very accommodating house buying experience.

Not all lenders are built the same--Manuel Tobias stands out…read more As a Realtor, securing a popular floor plan took a strong effort, and he delivered. He helped close my client's deal and stayed ahead of every deadline--I never had to chase updates. I trust him enough that I used him for my own home purchase too. Definitely worth a call.

Jeff Gorman at Loan City Mortgage is nothing short of incredible. I honestly don't think our loan…read morewould have closed without him. From day one, Jeff worked tirelessly to make our dream of homeownership happen. He stayed in constant communication, kept us updated every step of the way, and always made time to answer our questions. When we didn't understand something, he never rushed us. He patiently explained everything until we did. There were plenty of moments when things felt stressful, but Jeff stayed calm, positive, and determined. His knowledge, professionalism, and genuine care gave us confidence throughout the entire process. He didn't treat us like another file on his desk. He treated us like family. In fact, my kids know him as "Uncle Jeff," and that says everything about the kind of person he is. Jeff didn't simply help us get a loan. He helped our family achieve the dream of owning our home. We will never forget everything he did for us. If you're looking for a loan officer who is honest, hardworking, patient, and truly invested in your success, I recommend Jeff Gorman without hesitation. Thank you, Jeff. Our family appreciates you more than words can express.

Mike Walker was an absolute machine from start to finish, he answered all my calls and any…read morequestions I had he knew them all. I was traveling on the east coast and he set up a remote signer for me and it was incredible, the notary was in Montana I was in New York and Mike was in California, thats called getting the job done, i will tell everyone about the service he provided and his willingess to go above and beyond for me.

Just worked with Peggi for the purchase of my first home! I was referred to her through my mother…read morein law whom she had helped in the past. She was absolutely amazing to work with, very responsive, knowledgeable and super sweet. Great at handling the issues that come up when buying a house and making the experience as stress free as possible. Thank you soo much, Peggi!

Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

Brenda Perry was very helpful in helping us navigate the process from beginning to end. We are very…read morepleased we were assigned with her to be able to make our purchase smoothly and pleasant. Thank you Brenda and team!

I worked with Chris Salas, and I have only great things to say. Chris was genuine, knowledgeable,…read moreand highly responsive. He helped me maneuver through not only the loan process, but got me up to speed from the get-go. He acts as your partner through the mortgage process, no talking down, no pressures. I'm very appreciative for his patience, accessibility, and straightforwardness. I'll be happy to come back to Chris for my next mortgage and recommend him to my friends. A breath of fresh air.

We made an offer to buy a home in Sonora and were referred to Fairway by our RE agent. Although the…read moreloan process was uneventful, there were numerous surprises at closing time. We were charged for approximately $6,000 for fees that were not applicable to our purchase. When we questioned the manager about the excess and unwarranted fees, we were given no clear reasons for being charged 6 months "pre-interest", undue property taxes, and homeowners insurance which we had already prepaid the entire years invoices prior to closing (and receipts supplied). We had over $10,000 in credits from the seller and the lender made sure none of that credit balance was applied to our loan. Additionally the appraiser they contacted to do the valuation made sure not to value the home correctly to enable Fairway to force mortgage insurance upon us as well. We provided all of this information to the title company prior to signing however the title company failed to comply with our demands and change the escrow fees they were instructed to charge us. All of the charges, fees, insurance, and prepaid interest we were charged boosted the profitability of the loan we were provided by Fairway to an exaggerated amount. After doing some further research, we have learned that these are regular business tactics with Fairway. If you are in the mortgage market and need a fair and honest lender, do not consider Fairway Independent Mortgage as they are neither fair nor honest with their clients despite any claims they make otherwise.

I worked with Kathy on my home loan and she was the best! She was always available with my…read morequestions and really made my home buying experience great! Thank you, Kathy and Ability Mortgage!

Over the years, I've refinanced more than I want to publicly admit. Kevin & his team have been the…read moremost efficient, integrous, professional, available, and perfectly communicative firm I've worked with. I feel great working w/ his team since Kevin gives so much back to our community. He pours in with his time and money. I can't recommend Ability Mortgage highly enough!

Latela, who works for CSCU's Call Center is pure gold encrusted with gemstones. I have cancer and…read morework full-time but had to start working a second job to pay for an out-of-pocket medical treatment that really was helping me. For over 3 years I worked 7 days a week to earn enough to pay for it. I would send the medical facility money to put on my account and then go for treatment when there was enough. This worked well until I got too sick to go and finally had to ask for my money to be refunded. There was well over $5,000 on my account but they were rude and said it wasn't there and ended the call. I called CSCU and got Latela in the Call Center. She was so kind, and wanted to help but it had been well over a year since the medical institution has cashed my last check for $3,500. She tried everything but it was not possible to see who endorsed a check cashed that long ago. All I can say is she took a few days and must have jumped through unimaginable hoops and she emailed me every bit of info she could find to prove that the medical facility had indeed cashed my check. She said she regretted being unable to know how they would respond. Well, I sent them the information and they responded! They said they had put $3,500 into the wrong account in error and refunded all the money on my account! All in all, Latela saved me $5,500 that I can use for cancer treatment. I had been facing a deep, dark, desolate pit of hopelessness and I cannot even estimate how many hours she put into this, but Latela restored my hope. She is a priceless testament to the customer service and integrity of CSCU, and she will be priceless to anywhere she ever may work. From the bottom of my heart, CSCU, thank you for Latela. (Btw, the medical facility really, truly made an honest mistake, and were just a bit hasty to imply a long-time customer had suddenly tried to defraud them.) Still, without Latela, I would have lost years of hard, hard work and not been able to recoup my funds.

Great bank, excellent service, total trust. Key factors in banking.read more