The repair technician quickly diagnosed the problem with my oven, and replaced the broiler heating…read moreelement. Very reasonable price charged.

Professional, responsive, and spent time explaining exactly what they were going to do to ensure we…read morewere aligned.

Francisco did a great job with my Samsung dryer. There was a build-up of lint where I couldn't…read morereach and he took care of it quickly and efficiently. His patience with my questions is appreciated - I might never be mechanically inclined, but am always interested to see how things work. Francisco checked a couple of other small issues while the dryer was opened up and I'm happy to report it's running quietly again. 15/10 would recommend!

This is the second time I have used Pac's for appliance Repair. He came on the same day I called…read moreboth times. He is reasonable in what he charges and knowledgeable I will use him again if I need appliance repair.

Excellent diagnostician. Issue was identified and clearly explained in an understandable manner…read more Can't beat the service. Same day appointment and technician arrived as scheduled and sent an arrival message message. Fairly priced. What else can you ask for?

Reliafix came out to assess and repair my dishwasher that was malfunctioning. They were quick to…read morerespond, fairly priced, and showed up during the time window that was given to me. The technician, Nick, was friendly and helped fix the issue in a timely fashion. Would recommend their services to others

Bryan returned my call about my oven quickly. We set up an appointment for later that day. He came…read moreat the promised time with the needed part. he quicky diagnosed the problem and it was fixed in about a hour. Price for the repair was reasonable. I would suggest him for ant repair.

Never replied after multiple messages sent, tried to reach for a service call but no luckread more

Called at 8am and technician was here at 10. Mike was courteous, knowledgeable and friendly. I…read moreprobably could have done this myself but needed ASAP. Mike was able to show me what, where and how he repaired. As I thought E23 error on Bosch DW was a bad discharge pump. Will recommend to others. I called Abt and they were schedule out to Oct so the prompt response from Alan Appliance Repair was great.

Mike was great, he explained what he was doing with the dryer repair and was extremely efficient…read more Definitely would recommend!

Fast, friendly, efficient service which solved the problem the icemaker. Would use again.read more

Stay away from this company. They claim to guarantee the work they perform. Called them back to…read morecome back and redo the work that was done six days earlier. Was informed that I would have to pay $59 more to have them come back out. I asked why I would have to pay more for a guaranteed work. I was given the runaround.

Josh offered to order our part and install in a week. Very generous with his time explaining and…read moreeasy to get hold of.

Josh was great! Super friendly, honest, trustworthy, showed up on time and wrapped up the repair…read moreof our fridge in a jiffy. And he was very fair with his fee! He is my new appliance repair guy! I highly recommend him if you need a repair on an appliance. I explained the problem & he was able to diagnose it over the phone. I didn't expect that but it was a bonus - for sure! He asked for the model # etc so he could order the part and do the repair in one visit. I really liked his approach to fixing this issue. The fridge is no longer freezing our cans of pop. Thanks Josh!

I used D&D to help resolved a fridge freezer that was not cooling and freezing properly. It was the…read moreday before 4th of July and needed to get the issue resolved prior to small party we were having. I used them once before and had an excellent experience. I called and left a message and was surprised how quickly they called me back. They were super nice and much to my surprise could be over in 2 to 3 hours. The tech called me in advance to let me know he was on the way and was pulling into my driveway about 2 hours 30 minutes from the time I spoke to the dispatch gentleman. Within 15 minutes he knew what the issue was and was on the road to fixing the issue and wrapped up within and hour tops. These folks are honest and fair. I would highly recommend them if your are in need of help. Excellent service!

Brian is the man! He repaired our dishwasher and our oven! Very friendly and very reasonable…read moreprices. Highly recommend him.

Service was excellent! Once I contacted Super Master I got an immediate response and a scheduled…read moreappointment. Anvar was very professional and easy to talk to about the repairs. He fixed two of my older (2008) Kitchen Aid ovens and cooktop. Years ago a Kitchen Aid repair man said you could not get the parts to fix it. Anvar got the parts with no problem and now it's working perfectly after 10 years! I recommend Super Master. The price was great considering the alternative of replacing the units or living without two burners.

I'm doing this review 3 weeks later because I want to make sure my appliance was still working…read morebefore I did my review. I was torn between 3 and 4 stars...4 stars because they returned my call within 24 hours and 3 stars because of price and business practice (which brought it down from 4/5), and EXTREMELY Pricey!! They charge $85 for the diagnosis, which will be deducted from the Repair cost (C'mon, I knew ppl in the trade, you're paying for it regardless). I pretty much told him what the problem was and what needed to be replaced. I would have done it myself but with recent hand surgery I was handicapped. So the tech did the diagnosis and 'lo and behold', exactly what I told him. I guess they need to go through the motions just to cover their butt. The tech does a little diddle on his cell phone and comes up with a price about $400 and needed a deposit of $150. No breakdown, no estimate nothing to show me on his phone, just that's what its going to cost. (Water valve on a dishwasher). I wrote a check for $150 and asked for a receipt...at least. still no breakdown of parts, labor or house call. (shady in my book...don't show the customer anything) The tech said he'd have to order the part and would be back in a couple of days. I did a little research and the most expensive replacement for that model would have been $60, their charge was ~ $200. Says it was OEM out of Germany. The tech replaced the part and I asked if I could have the old one. He told me no because there was a "core charge". REALLY!!! OK, Car Batteries, Starters and Alternators, Yes, A crappy little water valve...what am I, stupid. I asked for an Itemized receipt and all I got was a total, minus the deposit, otherwise it sounded like it would have been, just pay me and 'see ya later'! Guys, you don't know what I used to do for a living, you probably won't be my first choice if I need help in the future!

Alex was professional and gave some really good advice for maintaining my HVAC. Highly recommendread more

I spoke with Steve, the service manager about our job. He was very straightforward and honest.read more