Customer service and follow up. Wouldn't call our insurance to send in estimates. Wouldn't call us…read moreback with updates.

From the owner: What makes our mechanic shop unique is our commitment to transparency, quality service, and…read morepersonalized care. We take the time to explain repairs clearly, offer honest pricing, and treat every vehicle as if it were our own. Our skilled technicians use the latest tools and technology to ensure your car is running at its best.

Jeff Garrison fixed my Honda Civic in honest, prompt and successful fashion. I got a good rate and…read moreschedule. - Mark M.

Very friendly and knowledgeable. We were staying on Surfside beach in Freeport Texas and our Jeep…read morewould not start. I found Mr Garrison on Google and he was very friendly and came out the next morning and fixed our Jeep just in time for our trip back to Oklahoma.

This guys did an excellent job, they gave me a diagnosis and repaired all of these things and…read morealways kept me updated: -Brand new pressure regulator -Brand new alternator -Brand new valve cover gasket -brand new brake booster They showed me proof of all of the work done, and I was amazed of the type of communication we had back and forth. All I can say, is that, I want to keep coming back and bring all my friends and family, this a trustworthy local business. Plus I got my car detailed as well Great customer service :) !!!

Not only did they NOT fix the truck, which was overheating, but they managed to actually make it…read moreworse. They had the truck for 13 days and drained all the coolant out of the vehicle, broke the temperature gauge, and broke the air conditioning. We tried them because we had broken down in the Kemah area and saw their company. We were able to (barely) get it back on the island where we found someone who actually knew what they were doing. These guys may can change your oil with minimal damage to your vehicle, but I wouldn't chance even that.

After being turned away at another car shop nearby, Texas Complete Auto Repair did not shy away…read morefrom our diesel Range Rover. Once the technician identified a leak in the turbocharger oil line, he sent us a quote including pictures and videos, and called us to explain the issue in detail. We got the car back two days later, looking pristine inside and out, which was a nice surprise. Their shop rate was very reasonable, too. I highly recommend them!

I rarely leave negative reviews, but this experience earned one star…read more I was explicitly told my car would be completed the same day if I brought it in. Based on that promise, I rearranged my schedule and dropped off my vehicle. After they already had my car, I was suddenly told it would actually take about three business days and that there was "nothing they could do." If that had been communicated from the beginning, I never would have brought my car there. What made this even more frustrating is that my car sat there all day without anyone even touching it. It wasn't delayed because work had already started--it was simply left untouched. I ended up going back, telling them not to work on it at all, and taking my car somewhere else. My vehicle only has 64 miles on it, and I'm not comfortable leaving it with a business that tells me one thing to get me in the door and then changes the story once they already have my car. Because of this, I wasted an entire day that I could have spent taking my car to a shop that was honest about its timeline. Reliability and honesty matter just as much as the quality of the work, and this experience left me feeling like my time wasn't respected. My advice is simple: if meeting the promised timeline is important to you, consider getting a clear written commitment before leaving your vehicle, or look elsewhere. I can't recommend a business that promises one thing and then delivers the exact opposite.

Rocky and team are the absolute best. They have worked on my daughters Jeep two separate timLes for…read moredifferent issues. Both times they went above and beyond to communicate throughout the repair sharing pictures and video to show what was broken and where they repaired it to function 100%. The service, Value and quality were perfect. Also the convenience of their team working right in your driveway to avoid having to take off of work for car repairs. Thank you Rocky and team! 1/23/2025

My daughter had her car breakdown at 3:00AM. We found Rocky's Mobile Repair through internet…read moresearches. They claimed 24 hour service so we made the call and they showed up. He worked it to completion and she was able to drive the car again. It was a busted bushing that released the gear shifter from the transmission. Stores weren't open yet so he crafted a new bushing from a right sized nut. Later, he repaired her car horn so now she can get an inspection in a few weeks. Great service especially given the time of day!

Thank you Chris! I found him searching for a mobile mechanic on Yelp. I'm so glad I found him. He…read morecommunicated clearly and came out to check on an oil leak that started after I went to Jiffy lube on highway 6. Good news for me was that my oil leak was caused from a horrible oil change and filter was loose. I had Chris do an oil change and cabin air filter. He is trustworthy and honest.

Did not give me the courtesy of a response to my request for a quote on my Dodge Durango problem…read more If you don't work on my brand of vehicle just say so.

Dropped off my jeep over the summer and got the runaround for six months. Never did any of the work…read morewe paid for.. went by there on Friday to see if there was any progress made and found out the business had been closed down and nobody is answering the phones . Upon further research, it turns out they were evicted and the sheriffs department seized everything. Sadly, my vehicle was not part of the seizure. We found it a few days later at a local car dealership. Update: he was arrested again on 12-31-2025 - On December 31, 2025, the in partnership with the ' , arrested , , for ($,-$,). The investigation began in September 2025 after multiple complaints were received regarding in Bacliff, Texas. Victims reported paying large sums of money for vehicle services that were never completed. The conducted a repair shop inspection as authorized by the Texas Occupations Code and was able to obtain additional information about ownership and customers at . Investigators identified , with the total value of property estimated at approximately $,.. The ' approved charges against the /, , $-$. The District Attorney's Office set the bond at twice the estimated value of the stolen property totaling to $375,874.70. On December 31, 2025, signed the arrest warrant for Marshall. Shortly after, Marshall was arrested at his residence in Seabrook by Auto Crimes Investigators and deputies with ' . The investigation remains active at this time. If you have any information pertaining to this investigation or may have been a victim of Marshall, please contact the at (409) 766-4500.

I cannot express how much I am impressed with Josh and his team at OnPoint auto, they stay in…read moreconstant contact with me by giving both updates, pictures and videos. I really gave them a train wreck and the produce a diamond. Seriously if you need professional restoration done to a vehicle. These folks are the ones to contact. Jim Taylor Galveston, TX

Great shop to deal with. Straight forward estimates and description of work needed. He won't push…read morework you don't need and he and the price was very fair. This is my "go-to" shop from now on. Definitely recommend him.

Burim is an outstanding mechanic who is incredibly honest. I have relied on him for years and won't…read moretake my car anywhere else. He has worked on both my family's and friends' cars, and we are all extremely satisfied with his service and prices.

My car needed a repair so I went too this place and they did amazing job the price was right didn't…read morehave no more problem with my car

September 14, 2023…read more Called and spoke to the owner, Gerald, about all 4 of my tires needing air; he explained why that was and told me to come in. The shop is air conditioned and very clean; I mean...noticeably clean and tidy; impressive.