I needed to complete roof renovation, including gutters and gutter covers. Mr. Santiago and his…read moreteam provided high-quality materials, excellent craftsmanship and prompt completion. Mr. Santiago was very patient concerning my multiple questions and concerns.

Very disappointing experience with Santiago Roofing & Renovation LLC and Marvin Santiago. In my…read moredealings with Marvin, I found him to be rude, dismissive, and unprofessional. Most concerning, he received money from me and still owes me a remaining balance that has not been returned. I have made multiple attempts to communicate with him regarding the money owed, but my communications have been ignored. Based on my personal experience, I would not recommend doing business with this company. Communication and professionalism were extremely poor, and I am still waiting for the money owed to me. Limelight

The finest roofing company in the Asheville area. They provide exceptional work, and their service…read moreis outstanding.

I highly recommend FTS. Guys did a top notch job installing my new roof Which exceeded my…read moreexpectations! They cleaned up, water proofed my chimneys, and blew out my gutters. Phenomenal

We are new to the area and feel very fortunate to have ran into this company…read more Great work. Professional and timely. Very happy with the result. I highly recommend Rodrigo and his team and will absolutely hire them again for future projects.

I can't say enough. This is an outstanding company. Professional, efficient and honest. I have had…read morethem do original work for me as well as repair several poor jobs done by other landscape and construction companies. They are now my go-to folks

High quality value work, no extra stress. James and his crew are very professional straight forward…read morehard workers. I appreciate James top notch communication and flexibility to help create a solution that benefits all parties involved. I would definitely use Thompson Improvements again in the future for my landscaping needs and help. Swift turn around time too for coming out and getting us on their calendar. Thanks for everything James

Overcharging. (at least $500) Caution; self centered manipulator. Poor listening skills. Good…read morequality work yet sneaky tactics. Moneygrubber.

Washed out Drainage Ditch Repairs: Ryan promised a perfect solution to our rain washed out drainage…read moreditch from a 3" to 4" rainfall in July 2024. We signed the agreement in August 2024 and were scheduled for work in October 2024. After postponing the work several times from original date, they did the work in January 2025 when it was freezing cold and snowing. They installed boulders on the edges and replaced rip-rap on about 250 linear feet of drainage ditch. With the first heavy rainfall in February 2025, we discovered huge hollows and holes under the boulders where the rainwater washed under and to the outside of the ditch, then returned back into the ditch, covering the rip-rap with mud; then down to our neighbors yard. These latent defects were not visible when his team finished. After much consideration, in March we called for him to take a look. His answer was "We don't warranty our work! If we do any more work, you must pay for it." We are in our 70's and are making corrections to his $17K repairs of the ditch. With each heavy rain we discover more locations where water flows under the boulders and washes mud out along the outside of the ditch. The work was generally good aesthetically, but would have been much better had these holes not been underneath. Ultimately, the attitude we received from him was the worst part.

We had a great experience with Ryan and his team! They helped us with a new construction project in…read morea mountainous neighborhood. We had several issues that needed expert advice and on a budget. They did a great job and saved us on the front end for sure. They were very honest in the process of deciding what the best course of action was. We had severe erosion and drainage problems. The end result was great. The landscaping turned out better than expected. They went above and beyond. Even built us a small fire pit with left over rocks just because we worked well together. We are thankful for the great work and will certainly use them on future projects.

Jose and Jesus and crew were great to work with. They were professional, knew what they were doing…read moreand the result was a transformation of our back yard with retaining walls, a paver patio and our driveway being replaced. They went above and beyond and I highly recommend them. They restored faith in the industry after having been burned by a previous contractor who took our large deposit and only did a small amount of work before abandoning the job. Hindsight is 20/20, but I wish we would have chosen Ramirez from the beginning.

Fast, clean ,reasonable ,responsible, and most importantly very professional company.read more

828 Electric was recommended by neighbors on NextDoor with almost all mentioning Joel, the owner…read more Joel sent a guy named Michael to my house to do the quote. I showed him around the house and talked to him about my wiring needs for every room except the kitchen, which had been done by a licensed electrician a year earlier as part of a kitchen remodel. As we walked around the house, he said he was going to rewire the kitchen, even though it had already been done. He didn't really give a reason. I took him to the crawlspace after that where he discovered some questionable wiring. A week and a half passed and still no quote was sent to me so I contacted Joel and 2 to 3 days later spoke with Michael, who called me to say he would have it the next day but it ended up coming a few days later. The quote was at the high end and just a lump sum with very little detail. I responded a few days later with an email asking for detail and a breakout of the kitchen that I didn't want to pay for twice but didn't hear from him again until the following week. Communication was very poor. Because I was new to the area I posted on the NextDoor app asking people if not receiving any detail with a quote was a common occurrence for Western NC. Many people responded that it was not and that they wouldn't accept a quote like that (I did not mention 828 electric in my post). When Michael finally called me after days had passed once again, he stated that providing a lump sum without detailed parts and labor was the way they did things, and no one had ever asked him for more detail (apparently I was the first in all the years they'd been in business). I found that hard to believe but didn't really know what to say. He said that he wanted to rewire the kitchen because of the questionable wiring in the crawlspace but when he told me he was including the kitchen in his quote, he hadn't yet seen the questionable wiring so that was patently not true. He continued the call in a this is "my way or the highway" tone instead of looking for a middle ground regarding detail. Of course I didn't use them and I would not recommend this company to anyone.

Great Job!!!! On time arrival in inclement weather. Fast installation and cleanup. I definitely…read morerecommend 828 Electric. Thank you.

This company responds quickly and is very efficient. The price was better than most companies. They…read morematched my gutters to the color of my house. They were quick, professional, and did a great job. I would highly recommend them.