Unbelievable with this place you go in and your expectations are high because it's one of the popular facilities and Hanover SMH it's unfortunate because I kept giving them a chance their office is super busy so you have to sit and wait on the phone forever just to get an appointment and then I get an appointment to see about Lasik obviously I was explained in detail since I'm over 40 I need the CLE so I was like okay so doctor quoted me a price and he did tell me he's not sure but he told me it was about $6,000 so I go back for my consultation already scheduled my eye surgery for both eyes and then I was told about $18,000 big difference but I got it the doctors don't really do that their doctors so I accepted it I'm not going to get the surgery moved on and then paid all my fees and I was like let me call in and get my prescription so I can just get some nice fancy glasses since I can't get the surgery again dealing with their phone system it's a horrible phone system and then you sit on hold forever , I asked for my prescription to be emailed I was told it's going to cost me $40 unbelievable! I am very disappointed in this facility I will not recommend anybody to go there I will suggest that they go out of town somewhere else it's a shame because I really liked the facility I felt comfortable with the staff just a couple things I was upset with as I'm in the customer service business also and that would be the phones, plus why charge somebody for a prescription when I'm a client or I did the eye exam and my insurance company paid for that plus I had to come out of pocket unbelievable?! read more