There was a time I would have given this boarding facility 5 stars because the management at the time was great (was, as in, is no longer there). but the way I was treated when I left pushes it down to one star.
I read my contract prior to giving my notice in its entirety and it stated I was to give 30 days notice "REGARDLESS" of my rental period. So I did. Mid month through mid month.
I received an email back from the owners telling me that " I should pull my contract out and read it" ,that they will not prorate the last month to the 15 days because "my boa d is due monthly" and If I could not pay for the entire month of June, I could leave by end of May. Great. I was happy to leave earlier than planned anyway. And it's a good thing I was able to.
I did read my contract however, before I gave my notice, and it did not state anything about no prorations in the cancellation section. The monthly reference in the contract was in the payment section and it said my board was due monthly on the first. Maybe they need to read their own contracts and be more professional.
I was leaving to follow my trainer. A decision I made all on my own and was treated poorly because of it. In fact, the day I left, they even went as far as blocking me on their farms Facebook page.
In addition to the above, the owners of this barn have zero horse knowledge (how to care for, handle, etc) which is actually scary and their caretakers who are no longer there were the only reason I stayed so long in the first place.
The owners need to realize that this is what people do in the horse world. They follow their trainers.
It's a shame because it's a beautiful facility but I would not recommend boarding there if you ever plan to leave, owners treat this extremely immaturely. I should also note that my review has been sugar coated. read more